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Transformational Leadership at Farmlands Co-operative

Coniferous forest by the water
Solution
Transformational Leadership

About

In 2016, Farmlands Co-operative ­– New Zealand’s largest farmer-owned rural supplies and services co-operative – embarked on a three-year total business transformation to support their vision of preparing themselves and their stakeholders for the future. The ‘Braveheart’ programme is one of New Zealand’s most significant digital transformations, with ambitious strategic objectives and culture change required.

Farmlands worked with Impact in order to develop a leadership development programme that aligned with their vision and centred on their three strategic priorities. The programme aimed to increase leadership capacity and ensure that leaders were best prepared and equipped for the change journey.

The solution was composed of four modules: ‘Lead yourself’, ‘Build your impact’, ‘Take your people with you’ and ‘Deliver the results together’. 1:1 coaching and Action Learning Projects were also used, and all learning was applied in the workplace with a ‘whole of business’ approach.

  • Average sick leave decreased and personal wellbeing increased.
  • Average staff turnover decreased.
  • Participation in performance/career development sessions increased from 23% to 95%.
  • Employee NPS improved from -17  to -8 over 12 months.
  • Participation in the quarterly pulse survey increased from 49% to 86%, with improvements across most areas.
  • Farmlands produced another year of growth and profitability in 2018-19, with revenues higher than in 2017 and a profit of more than double the previous financial year.

Impact, in partnership with Farmlands Co-operative, won a coveted Brandon Hall Group gold award for excellence in the 'Best Advance in Leadership Development' category and a Brandon Hall Group bronze award for excellence in the 'Best Learning Programme Supporting a Change Transformation Business Strategy' category.

Impact's win was announced on August 26th 2019. Read more information on the Excellence Awards.
 
Testimonials
See what our customers say about us
James Huitson
Turning Point
Scottish & Newcastle
"Creating a genuine partnership has been the key to success for Turning Point and Scottish & Newcastle’s approach to CSR. By rooting the programme in an understanding of each organisation’s objectives and business goals, we have produced something which is robust, creative, has longevity and adds real value to all organisations and our end users."
Programme participant
Scott Bader
"The programme design, group discussions, solo reflection time and activities were well thought out and planned. I felt ‘stretched’, and this was a great feeling."
Patrick Wolf
Head of Human Resources
Migros Bank
The financial industry is changing rapidly, there are many disruptions knocking at our door. The shortage of professionals on the labor market not being the slightest, leaders need to interact humanly and use the power of swarm intelligence. To help us solve these problems we need to transform our business through leadership development. As we develop our leaders, we are also ready to tackle the challenges that are ahead of us, and to become more futureproof.