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Discover and debate opinions about what really matters in organisations.
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Wellbeing & Personal Development
Making space for wellness
Sam Egerton is General Manager of Impact Singapore. In this article he discusses what he’s been noticing lately. Recently, we have been having a lot of conversations with clients around wellness needs...
Innovation & Creativity
Sustainable Innovation
Impact retains EcoVadis gold rating for sustainability practices
Impact’s sustainability performance for 2023 ranks among the top 5% of companies independently assessed by EcoVadis. Impact has retained gold in EcoVadis’ sustainability ratings for the fifth year...
Change
Innovation & Creativity
Leadership
Sustainable Innovation
To disrupt or to be disrupted?
Andy Dickson is a senior consultant and global customer solutions manager at Impact UK Leadership in service to humanity Mark Twain said: ‘ The two most important days of your life are the day you are...
Sustainable Innovation
Demystifying sustainability jargon
What does it all mean? Faced with multiple accelerating environmental, social and economic crises, at this point most of us understand the case for change. And most of us want to act. But for business...
Change
Digital & Technology
Leadership
AI vs. leadership coach: Who can help you develop your leadership skills?
Written with Cassie Cuppek , senior consultant at Impact Americas. We thought it would be interesting to pitch ChatGPT against one of our consultants, Cassie Cuppek, asking them both the same question...
Sustainable Innovation
The Regeneration Game
The Regeneration Game is a lively learning experience that encourages participants to reflect on their impact on the world – on both an individual and organisational level. The intensifying...
Change
Innovation & Creativity
Leadership
How to solve complex problems
Scott Rose is general manager of Impact UK Where to start? Sometimes, you just know it’s not working. The problem is you don't know why. The clues on the surface can be very clear: disengagement, poor...
Change
Innovation & Creativity
Leadership
BANI: What is it and how can it help us?
Molly Shrimpton is a research and content writer at Impact. BANI: The new VUCA? For decades, VUCA has been used as an acronym to refer to conditions of volatility, uncertainty, complexity and...
Change
Teams
The two principles and three practices of building human-centred organisations
“Work is about a search for daily meaning as well as daily bread, for recognition as well as cash, for astonishment rather than torpor; in short, for a sort of life rather than a Monday through Friday...
Teams
How to have challenging conversations
What should you be talking about? That challenging conversation you’ve been meaning to have… Jonathan Stevens , Head of Client Solutions, explores below. Are you avoiding a challenging conversation...
Management Development
Confronting the need for confrontation
Karen Jaques is a Senior Consultant at Impact UK. Below she looks at the challenges of challenging and offers some quick tips. One of the hardest skills to acquire as a manager is that of skilfully...
Change
Human-centred organisations: what they are, why we need them and how to be one
You can download the whitepaper here The pandemic has taught us two important lessons. The first is that radical change at scale and speed is possible. The second is that the thing that is most...
Coaching
Changing the team dynamic: Becoming a leader who coaches
Let’s imagine that you are excited to add coaching into your repertoire of leadership actions, but your fast-paced team is not used to being coached; on the contrary, they are used to you giving them...
Change
Are you an influencer or an awareness raiser?
I recently taught a class on negotiation. Something the group really engaged with was the idea of having empathy for the counterpart. There are many benefits to this behaviour: gaining insight into...
Change
Cutthroat Kitchen and unconscious bias
Unconscious bias may seem like an old issue, but it is still an everyday challenge for women and many other groups of people in the corporate world. To ignore it is to risk hindering leadership...
Leadership
When was the last time you learned something new?
' It is not knowledge, but the act of learning, not possession but the act of getting there, which grants the greatest enjoyment .' – Carl Friedrich Gauss In the pre-pandemic days of face-to-face...
Leadership
Teams
Five tips for communicating under pressure
The ability to communicate effectively in the workplace is fundamental for business success, but it can be harder to achieve than we think. Too often, messages are misunderstood, intentions are...
Wellbeing & Personal Development
Finding balance in times of change
I have come to realise that I appreciate balance in my life. Not just the staying upright sort of balance – although that is also important – but the sort of balance that ensures that the different...
Leadership
Storytelling: A crucial leadership skill
How the art of storytelling can be harnessed to effectively motivate and engage talent Our life is full of stories: stories of what we have done or of what we are about to do. Our nations are built...
Wellbeing & Personal Development
Seven ways to incorporate walking into working
A growing body of evidence demonstrates the clear physical and psychological benefits that spending time in the natural world has for human wellbeing. From improved memory, concentration, and...
Change
Digital & Technology
Digital technology and the democratisation of learning
In the midst of the global challenges that we currently face, it can be difficult to feel optimistic about our ability to act collectively and at the speed and scale necessary. So, what can we do...
Leadership
The power of conversation
Andy Dickson has been managing people, teams and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year of working here. In this...
Leadership
How agile are you?
At Impact, we believe that leadership agility is: The ability to react quickly with adaptive and decisive leadership action to address real-time challenges in your environment successfully. Developing...
Digital & Technology
Talent
The human side of hybrid working
Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition . For some people...
Leadership
People management for humans
Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...
Leadership
Talent
Wellbeing & Personal Development
What failure can teach us about success
In business, failure is as much a part of life as success, if not more so. Entrepreneurs are often driven by high achievement and therefore can feel setbacks deeply; but when handled in the right way...
Change
Leadership
How to create a company worth working for
In business, our relationships with each other are everything, and this is something that has been brought into stark focus by the pandemic. How organisations treated their employees during the early...
Leadership
Leaders develop leaders: How to develop leadership capacity in your organisation
Change has always been, and will always be, a constant. But in the last couple of years, this change has accelerated considerably. The raft of current global challenges, including climate breakdown...
Change
Wellbeing & Personal Development
Working and parenting as a woman
The moment I announced my pregnancy, somebody said to me ‘that’s it now, you’ll never stop worrying or feeling guilty for the rest of your life’. As my daughter’s second birthday approaches, I can see...
Change
Leadership
How to navigate a VUCA world in 2022
What are the most pressing global catastrophic risks that businesses currently face? Right now, we are confronted by a number of urgent, interconnected crises. We can describe the current business...
Change
Organisational culture change: the importance of having faith
We know that organisational culture change is possible. However, we also know that achieving lasting change requires a lot of effort. Organisational culture is an emergent property of how the people...
Wellbeing & Personal Development
Making space for wellness
Sam Egerton is General Manager of Impact Singapore. In this article he discusses what he’s been noticing lately. Recently, we have been having a lot of conversations with clients around wellness needs...
Wellbeing & Personal Development
Wellbeing: A collective responsibility
How can organisations support and encourage individual responsibility for wellbeing? Wellbeing in the workplace – whose responsibility is it? Perhaps more than any other initiative, it finds itself...
Change
Organisational culture change: Engaging the key players
When it comes to launching a culture change initiative, who exactly should be involved? This is a common question, and the answer is everyone! An organisation’s culture is owned by everyone who works...
Leadership
Leading by listening
Listening is one of the most underrated leadership skills. In the current context of digital information overload and ongoing business disruption, many leaders find themselves moving from one meeting...
Wellbeing & Personal Development
Tackling fear in the workplace
Fear is a primal emotion that has been part of human nature since the dawn of evolution. It is a basic yet crucial emotion that is important for survival, triggering a response designed to keep us...
Digital & Technology
Leadership
How to foster a learning culture in a hybrid world
Fostering a learning culture is key to achieving the agility needed to succeed in the current business landscape. An organisation’s ability to adapt is dependent on its people’s ability to learn, spot...
Digital & Technology
Leadership
Can ChatGPT improve your leadership?
Thoughts from Ailie Shackleton , Impact's head of content marketing. Is it just me… or is ChatGPT the topic of chat everywhere you go? Whilst walking our dogs this week, my estate agent friend...