Meet the team

My passion is for partnering with clients to understand what success looks like for them and identify development solutions that make a lasting difference. Many years in corporate, L&D and business school roles have given me helpful insights into how individuals and organisations learn. My other joys are my family, walking and you might even find me in the gym!

I manage programmes globally from sale to completion, and inspire and develop our programme management team, ensuring we deliver what the client needs whilst still retaining fun and a sense of humour. My most important responsibility is being the holder of the office treats jar; which I take very seriously! I love spending time with my son and Fiancée (when they’re on best behaviour) and I am currently planning my wedding extravaganza in the beautiful town of Sitges.

My role is to curate our knowledge and understanding of how individuals and organisations learn to help our clients confidently choose us. I have an eclectic mix of cross sector leadership experience at CEO/MD and other levels alongside think-tank research and group facilitation skills. I am well known for going off on one despite years of meditation and aikido and can intentionally overuse the word ‘love’.

I am a highly experienced Accounting and Financial Management professional with expertise in problem solving, business communications, project management and customer relationships. I’m an enthusiastic leader, successful in liaising across all levels, handling confidential information and managing multiple priorities. I enjoy attending live events; cheering on my favourite sporting teams, watching my friend’s rock band, and supporting my daughter’s dance team.

I look after clients from tender, right through to evaluation. Three of my four main clients are global, so it’s about managing time differences too. I am the 'go to' person for many other things as I've worked here since 1991. I'm open, honest and always have an opinion! Questions usually start with “you will know...” I like nothing more that being up a hill in the Lake District or French Alps and camping in Cornwall with family and friends.

After seven years in the city, I've moved back up north to greener pastures. I’ve worked in business development across a broad range of sectors and company scales, particularly enjoying the challenge of identifying client’s needs and matching our capabilities to help create meaningful solutions. Outside of work, you can usually find me on a mountain bike, trying to untangle my climbing rope or with a snowboard on my feet – weather depending!

Sum myself up in a paragraph? There’s a challenge! And maybe a good starting point. I like challenge. I like the challenge of grabbing attention with interesting, useful and relevant marketing. From a new website or re-brand to a sell-out festival, for me it’s all about customer first. I like a physical challenge too, and the challenge of how long I can last without listening to music!

I am a bold and vibrant multidisciplinary graphic designer, driven by the power of communication and how a piece of design can provoke thought, emotion and action. I aim to bring energy, raise questions, push boundaries and break rules. For me, the most vital part of my life is people. People, and the relationships we hold with one another, are everything.

I am a consultant, trainer, PCC ICF coach and facilitator with over 13 years of experience. I support and inspire people to better communicate with each other – be it within a team, with clients or with employees. As a psychologist, I help my clients discover the mechanisms that influence their challenges and successes. I am a fan of active lifestyle – cycling and hiking, as well as cooking and spending time with my family.

I am all about meaningful relationships. I’m good at detail but love the big picture. Business strategy excites me and implementation more so! My role is to head up our digital strategy and take Impact’s experiential face to face practice in to the digital world, strengthening our blended programme work and building digital solutions that serve our clients’ needs in these times of exponential change. I’m a daughter, sister, aunty, wife and mum.

I have experience as an HR Manager in multinational and Italian companies, managing L&D, recruitment, employees relations, coupled with across-the-board experience in consultancy projects on those subjects. Since 2013 I have been supporting organisations to change with a focus on learning and development with main focus on leadership, individual effectiveness, business coaching and change management.

Prior to Impact I worked as general manager assistant & program manager. And I gained experience in project and relationship management through the work. I met Impact China in June, 2018. Now I manage the end-to-end implementation of client solutions, sales and service.

I'm passionate about communicating Impact's brilliant uniqueness and driving brand awareness through integrated marketing campaigns. I love building relationships with clients face-to-face when delivering events like Learnfest and via curating print and digital communications like Feedback magazine. Always enthusiastic and creative, I live for learning, arts, adventures, travel and cake!

I'm a strong believer in what we do at Impact and I enjoy meeting clients to showcase our offerings and unique capabilities. Impact has given me opportunities to be myself, develop and grow. I’m passionate about learning and recently combined this with my interest in HR to gain a CIPD qualification, which has enabled me to support Impact’s HR projects. In my free time I love socialising with my friends and family and keeping fit at the gym.

I love everything I do at Impact – meeting clients, developing relationships, seeing solution ideas become life-changing programmes, ensuring operations are smooth and effective, managing the numbers and creating a workplace full of happy, talented, passionate people. Since joining in 1990, Impact has shown me who I am and what I can do. I’m always doing something - active or relaxing, social or reflective, travelling or staying put - I just love life!  

With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

I'm passionate about helping those around me grow and develop. I utilize my knowledge of recruiting, onboarding and managing multiple complex projects and deadlines. I create project plans, manage client requests and relationships and create program materials. As a traveller at heart, I’ve visited 26 of the 50 US states, 11 foreign countries and 8 of the Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

With more than 15 years of experience in business development, I continue to play to my strength in strategising and building relationships with our clients to improve their business results. I am a dragon boater. A sport where you will be physically fatigued and mentally challenged. Despite the intensity of paddling and competitive sports, we have to persevere to keep the boat moving and now, I am moving towards excellence with Impact.

Having worked in L&D internationally since the early 90's, my focus is blending practical business acumen, people development and organisational change to create client solutions. I design and deliver solutions that leverage the positive aspects of a clients’ culture while challenging the structures that impede leadership capacity. In my spare time you’ll find me outside, I love exploring the world with my family.

I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.