penguins

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference.

Andrew Britt, COO Impact

Andrew Britt

COO, SVP Account Strategy, Americas

Andrew Britt

COO, SVP Account Strategy, Americas

As someone with extensive experience in growing and transforming businesses in a variety of leadership roles, I now get to share my passion and knowledge with others. I enjoy working with a diverse group of leaders in a cross section of industries to collaboratively solve their L&D problems. Away from work, I coach a men’s rugby team in the greater New York area, and last year we made it through to a top four placing in America.

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Akane Tsuburaoka, Japan

Akane Tsuburaoka

Consultant, Japan

Akane Tsuburaoka

Consultant, Japan

I like Impact's people, its culture and the programmes we run so much! I always try to figure out what kind of programme would "Inspire & Develop" the participants, and then propose a solution which meets the client's expectation. I am very happy and inspired when I see the behavioural changes in teams and each participant. My hobbies are scuba diving and road biking!

Bruce Landry, Impact

Bruce Landry

Senior Consultant, Americas

Bruce Landry

Senior Consultant, Americas

Having worked in L&D internationally since the early 90's, my focus is blending practical business acumen, people development and organisational change to create client solutions. I design and deliver solutions that leverage the positive aspects of a clients’ culture while challenging the structures that impede leadership capacity. In my spare time you’ll find me outside, I love exploring the world with my family.

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Rachael Garner, Impact International

Rachael Garner

Global Account Director & Head of Graduate Department, UK

Rachael Garner

Global Account Director & Head of Graduate Department, UK

I consult with our valued customers to understand their business aspirations and challenges, before recommending a learning and development solution that is going to meet, and exceed their needs. I maintain close relationships to ensure they receive the best possible service. I work across all market sectors and levels, however I'm particularly passionate about graduate development. Out of work, you’ll find me up a mountain attached to either a rope of a pair of ski’s.

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Simon Wheatley, Impact International

Simon Wheatley

Senior Consultant, UK

Simon Wheatley

Senior Consultant, UK

Analogue at birth, digital by requirement. I don’t do Facebook, and have nothing to do with hashtags. Is this bio going online? Eurgh! I am an eye-to-eye, face-to-face human being. I elevate small talk to medium talk. Then, (on a good day) to infinity and beyond. That’s my job. Favourite pastimes: Good days. Woodland crafts, festivals, and campfires. Specialist skills: Reading body language; parallel parking.

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Jo Appleby

Jo Appleby

Head of Partnerships, UK

Jo Appleby

Head of Partnerships, UK

I design projects to bring the Sustainable Development Goals to life and to get them into every programme we deliver. Globally. Universal in nature and relevant for all, the SDGs tackle the biggest issues facing our planet and everyone on it. I sit in the consultant team, support our Community Action Learning function and the wider Global Responsible Leadership Team and I’m the Impact UK representative for UNGC. I love running in the fells.

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Brian Falcon, Impact Americas

Brian Falcon

Program Manager, Americas

Brian Falcon

Program Manager, Americas

I am a program manager located in sunny Florida. My background in hospitality gives a keen eye to being customer focused. I love that every day brings something new, whether it is supporting on a program or managing logistical details. Outside of work you’ll most likely find me running or nose deep in a book on the beach with my wife and our pup.

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Michelle Roberts, Impact International

Michelle Roberts

Account Manager, UK

Michelle Roberts

Account Manager, UK

I love the variety of my role, working with global clients on complex projects and learning from inspiring Impact people, no two days are the same. I’m responsible for the quality of customer service, building excellent client relationships, providing commercial strategies with meticulous project scoping and planning, alongside first class solution delivery and evaluation. I love the outdoors; walking, running or camping with our two boys and crazy cocker spaniel. 

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Roger Nielsen, Impact Australia

Roger Nielsen

Senior Consultant, Australia

Roger Nielsen

Senior Consultant, Australia

Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.

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Phil Poole, Impact International

Phil Poole

Global Safety Advisor

Phil Poole

Global Safety Advisor

I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.

Yutaka Sugimoto, Impact

Yutaka Sugimoto

Managing Director, Japan

Yutaka Sugimoto

Managing Director, Japan

I was inspired by experiential learning on a leadership programme in 1992 and have worked for Impact ever since. Experiential learning and reflection alongside theory and skills input is a platform for real behaviour change for leaders. My passion is building an organisation worth working for and supporting our clients by developing people. I play football and enjoy discussing the match with friends. Drinking beer maybe more important than playing football.

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Michelle McMonagle, Impact Americas

Michelle McMonagle

Client Service Associate, Americas

Michelle McMonagle

Client Service Associate, Americas

My main role in the Americas is to prospect and generate new business. In addition to prospecting I set up appointments in order to help better qualify potential clients in the scoping phase. I have a background in advanced management and leadership. Outside of work I love to work out, catch a good concert, and spend time outside.

Stan March, Impact Americas

Stan March

Marketing Manager, Americas

Stan March

Marketing Manager, Americas

I rely on both my unbridled curiosity and appetite for knowledge and exploration in my pursuit for continuous improvement. As an ambassador of the Impact brand, I harness this mindset to work effectively with my colleagues to increase our brand awareness and build mindshare in the marketplace. In my spare time, you can find me in the mountains skiing, hiking, and fly fishing with my wife and hound dog.

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Glena Chan, Singapore

Glenda Chan

Account and Administrator, Singapore

Glenda Chan

Account and Administrator, Singapore

I joined Impact in 2014. My current role in finance allows me to connect with and support many colleagues across the region. My work has been enjoyable and worthwhile as I am able to contribute locally & regionally. I find Impact is a good place to work as there is a flexibility and work life balance. Working with a diverse team is fascinating. It is a place where you can be yourself and unique.

Susan Gray Impact

Dr. Susan Gray

Senior Consultant, Americas

Dr. Susan Gray

Senior Consultant, Americas

As the resident ‘islander', I bring my passion for life and the excitement of the Caribbean culture to the L&D industry and my role as a change agent. With 25 years experience and a doctorate in organizational leadership, I love incorporating new neuroscientific research when designing and facilitating powerful development solutions. You'll find me playing with my 3 incredible children in the Florida sunshine, walking the intercostal, or on the beach with a book.

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Hillary Lawless Impact

Hillary Lawless

Program Manager, Americas

Hillary Lawless

Program Manager, Americas

I am a program manager and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background so I love the client facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work I am always doing something like teaching dance, travelling, and going to the beach!

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Monika Jamorska, Poland

Monika Jamorska

Project Management and Communication, Poland

Monika Jamorska

Project Management and Communication, Poland

At Impact I manage projects, build relationships with clients, organize events and support our super team by sharing motivation, creativity and a smile. At work and in private life, I pay attention to details, I value directness and minimalism. I am looking for inner peace through contact with nature, cinema and new hobbies. And good food.

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Karyn Kirkup Impact

Karyn Kirkup

Account Manager, UK

Karyn Kirkup

Account Manager, UK

I thrive on diversity. My choices have led me to where I am today. Change is a constant and I love it. I believe that we are never too old to change, and there’s nothing that can’t be changed, if you put your mind to it. Start simple. Just start. Working at Impact allows me to experience, challenge and grow. Outside of work, I am a keen baker and love to entertain. Moving and settling in the Lake District from South Africa has been a positive life changing experience.

John Matthews - Impact International

John Matthews

Senior Consultant, UK

John Matthews

Senior Consultant, UK

I love being able to bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform to their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than heading off to explore the wilderness with family and friends or tackling an unusual sporting challenge.

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Anh Tu Impact

Anh Tu

Consultant, Americas

Anh Tu

Consultant, Americas

I am like the Caulobacter crescentus (the strongest adhesive in nature), making sure our processes from program design to delivery all connect and exceed client expectation. I program manage through creating and driving our project plan, developing presentation materials, and coordinating on-site. Like the Caulobacter crescentus, I love to call anywhere near the water my home, enjoy adapting to new environments and making the best of any situation.

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Rebecca Taylor - Impact International

Rebecca Taylor

Programme Manager, UK

Rebecca Taylor

Programme Manager, UK

My role is to manage all activities relating to the end-to-end implementation of client solutions. I collaborate with our global teams to ensure lean delivery. I get my energy from finding the most effective and efficient solutions whether that’s restoring classic cars, building computers or implementing multi modular programmes in several countries.

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Caitlin McAlister, UK

Caitlin McAlister

Business Development Executive, UK

Caitlin McAlister

Business Development Executive, UK

As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.

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Rafal Kamilski, Impact International

Rafal Kamilski

Operational Manager, Poland

Rafal Kamilski

Operational Manager, Poland

I am responsible for our support team and coordinating the Warsaw office. I project manage, which includes monitoring facilitation, communicating with partners, background logistics and managing course equipment for our fantastic experiential projects. Since joining in 2005 my role has developed through office manager and H&S advisor. I love what I do and the people I work with. Personally, I am getting to know my young son and understand his world.

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Becky Rayner, Impact

Becky Rayner

Account Manager, UK

Becky Rayner

Account Manager, UK

I love the Lake District, working with people and my role as an account manager. I build and maintain strong, long lasting customer relationships and ensure successful solution delivery, specific to the individual needs of my range of clients. I endeavour to always exceed expectations and go the extra mile in all aspects of my life. Outside of work I love travel, food and rugby - which I can normally combine for a perfect weekend away!

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Nothing is impossible, the word itself says 'I'm possible'!

Audrey Hepburn