Meet the team

Life is a path everyone makes on their own, but what happens if it crosses someone else’s? As a trainer and facilitator for over ten years, my focus has been on supporting people to untangle the complexity of communication and cooperation, and build a path that gives room to everyone in the team, in a variety or organisational structures. In my free time I love venturing outdoors with my husky dog and noticing the subtleties of nature.

I am responsible for the accounting tasks. I have always loved working with numbers and after receiving my bachelor degree in accounting at ACU ( Australian Catholic University), I fell into something that I actually enjoy. I consider myself very organised with an excellent work ethic and with desire to constantly improve. I am originally from Brazil and love the beaches and tropical weather. 

I’m passionate about building strong, enduring partnerships with our clients, based on successful delivery of our exceptional, innovative services. I’m energised by our mission to help people and organisations achieve their full potential, to benefit society and the environment. When I’m not having fun with Impact, I’ll be found out in the lakes/fells or playing football.

I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.

With over 20 years of experience, I bring a wealth of working knowledge in cross-cultural practices from diverse industries such as sports, news media, and professional services. When not in the office you can find me with my family or in the outdoors.

I am a program manager located in sunny Florida. My background in hospitality gives a keen eye to being customer focused. I love that every day brings something new, whether it is supporting on a program or managing logistical details. Outside of work you’ll most likely find me running or nose deep in a book on the beach with my pup.

I enjoy using my strengths in operations management to bring organisations into the chaos and to connect people with resources. I look forward to supporting the team from behind the scenes to execute the programs successfully and meaningfully. In my personal time, you will find me traveling, cooking, event planning, reading, and involved in theatre and film productions.

I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.

I’ve been at Impact since 2012 and work on the accounts for both Impact UK and the three hotels. Impact gives me flexibility to work while bringing up my two children. I love spending time with my family, getting out and about with my dog and keeping fit.

My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.

I am responsible for knowledge management, new solutions and coordinating associates. An active coach, psychologist and psychotherapist, I have over 20 years experience as HR manager with orientation on quality and business-context solutions. I have a broad knowledge about HR processes, policies and tools, verified by implementation. I am a mother of a teenage boy and in my free time I love going to concerts and jazz singing.

I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?

As a Marketing Manager I am responsible for building brand recognition of Impact brand in Poland, coordination of various marketing and communication related projects, event management, PR. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people will hear about great work we do. In private life a backpacker, travelling to discover, experience and learn how the world and people differ. Nature lover.

I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.

I am like the Caulobacter crescentus (the strongest adhesive in nature), making sure our processes from program design to delivery all connect and exceed client expectation. I program manage through creating and driving our project plan, developing presentation materials, and coordinating on-site. Like the Caulobacter crescentus, I love to call anywhere near the water my home, enjoy adapting to new environments and making the best of any situation.

I love adventure: the adventure of new places, people, business and culture. I have enjoyed a varied and rewarding life as an entrepreneur and people development consultant in different parts of the world with time in Singapore and Hong Kong. I have Global experience designing and leading senior level development initiatives in leadership, emotional intelligence, continuous learning and innovation with leading-edge technology organisations. 

When asked "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

In all my work, I am driven by a profound interest in what moves and motivates people. I believe that everybody can make significant improvements through continuous self-exploration. I deliver individual coaching, workshops and training programs with the focus of increasing the potential of Senior Managers and High Potentials and developing their team leadership skills as well as helping them with behavioural change initiatives which naturally bring along performance impro

I love the Lake District, working with people and my role as an account manager. I build and maintain strong, long lasting customer relationships and ensure successful solution delivery, specific to the individual needs of my range of clients. I endeavour to always exceed expectations and go the extra mile in all aspects of my life. Outside of work I love travel, food and rugby - which I can normally combine for a perfect weekend away!

In digital marketing, I work across a range of marketing activities from branding and events to digital campaigns and more! In my spare time, I love spending time with my friends and family, and playing sports - when I am not covered up in bandages.

I'm passionate about organizational psychology and behavior and joined Impact after years of experiences in global business. I was inspired by the way Impact uses unique adventurous, experiential learning solutions, and now am passionate to help clients achieve real improvements in performance as a consultant. When I am not at work, you can find me walking around the city with my camera.

I am devoted to applying theory, practical application and innovation to people development. As a lead designer and facilitator with 10+ years experience I deliver custom client solutions globally, from graduates to senior leaders, virtually or f2f. My insatiable curiosity stays satisfied by reading, research and exploring the world. I love the culinary arts and although I enjoy cooking, my passion is simply being the consumer of freshly made delectable dishes. 

Annie's easygoing interpersonal style, high flexibility and adaptability, and customer-oriented focus has enabled her to quickly establish trust with customers. With more than 13 years experience in the industry, Annie responsibilities revolve around the end-to-end design and implementation of client programmes.