As an Account Director with Impact I’m able to leverage my ten years of Business Development and Account Management experience. I thrive in environments where I am able to develop and uncover new opportunities with partners and businesses. Most of all I am a people person and love building trusting relationships. In my spare time, you will find me spending time with my husband, two boys and our dog.
Living in a modern world made me truly passionate about supporting organizations in change. At my current role I work with clients designing and delivering strategic workshops, leadership culture change programs and talent solutions. As a certified assessor I also run assessment and development centers for all management levels including executive level.
I look after clients from tender, right through to evaluation. Three of my four main clients are global, so it’s about managing time differences too. I am the 'go to' person for many other things as I've worked here since 1991. I'm open, honest and always have an opinion! Questions usually start with “you will know...” I like nothing more that being up a hill in the Lake District or French Alps and camping in Cornwall with family and friends.
I deal with account management and sales development for Impact Italia and I enjoy delivering some of our programmes a lot. I am an Impact enthusiast and my brain is always looking for new ideas to bring the value of our fantastic brand to the market. You can find me at the office, on my Vespa on the streets of Rome, on my BMW bike surfing the best routes of the world! Do you want serious and reliable references? Ask my wife and my 6-year old twins.
I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.
My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.
As a consultant, organisational psychologist, account manager and researcher…I endeavour to encompass all the different aspects of life in the organisation! To me the organization is a magic happening between individuals, groups and their work contexts. I deal with the entire consulting process: from the proposal development, to the client management, intervention delivery and evaluation process. I love the countryside, baking cakes & capoeira!
I’ve worked in learning and development since 2000 across a broad range of sectors. I always enjoy the challenge of identifying participants needs and matching the environment, task and conversation to help create meaningful and long lasting learning. Outside of work, you'll find me exploring the outdoors with my family, be that on bikes, in canoes, rock climbing or even exploring underground; we love the challenges that adventure brings to our lives.
With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.
With over 25 year experience working as a Consultant and Executive Coach specialized in People Management and in topics related to organizational development, I had the chance to come across Impact after an International experience in UAE and South Korea. Living abroad I got familar with different cultures and change. Coaching people along their transformational journey, supporting organizations throughout change is what really matters to me, my job!
With over 20 years of experience in developing teams, businesses and strategies, I believe that a people-first, results-orientated approach leads to profitable and sustainable change. I love life, I'm an infectious optimist! I have a unique blend of leadership an business skills gained in the corporate environment. My affection for other cultures is expressed through my love of sport, food and travel. I am also a qualified pilot.
As a Programme Co-ordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Programme Management team. I moved to the Lake District last year after spending the past few years living in various places in the UK and abroad. My favourite way to spend my time outside of work is travelling, but I love the fact that I can now live and work in such a beautiful place every day!
After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.
After living in France and working in the ski industry for 13 years, I decided to move back to the UK, with no real plan. I love running, although I’m not very fast, and love the outdoors. While trying to figure out what my next step would be I came across Impact, and I have been lucky enough to join the team as a Programme Coordinator. I am looking forward to the challenge of learning something new and being part of the Impact family.
Curiosity and culture have influenced my life since I was a kid and dug a hole in our yard attempting to arrive in China for dinner! I am passionate about connecting people and their purpose to experiences, and partnering with organisations that are on the journey of transformation. I love yoga, scuba diving, travel, and volunteering my skills in local and global communities.
My role is varied, whether it’s establishing a new client partnership, building client relationships, organising ThinkTank, planning marketing strategy, sourcing social partners or managing delivery of our strategic projects…I am always there. I’m a family person and the biggest fan of my little daughter who is just discovering the world. I enjoy accompanying her on this journey and showing her wonderful places and activities - sports and travel.
As the resident ‘islander', I bring my passion for life and the excitement of the Caribbean culture to the L&D industry and my role as a change agent. With 25 years experience and a doctorate in organizational leadership, I love incorporating new neuroscientific research when designing and facilitating powerful development solutions. You'll find me playing with my 3 incredible children in the Florida sunshine, walking the intercostal, or on the beach with a book.
Dr. Susan Gray
My enthusiasm for life is ignited when surrounded by inspiring people and growing through exploration. Born in Canada, my passions have led me to travel within various countries. I joined Impact motivated by their commitment to empowering people and business cultures to thrive while making a positive difference.
I am a bold and vibrant multidisciplinary graphic designer, driven by the power of communication and how a piece of design can provoke thought, emotion and action. I aim to bring energy, raise questions, push boundaries and break rules. For me, the most vital part of my life is people. People, and the relationships we hold with one another, are everything.
I am a dynamic and creative person. Fascinated by the know-how, the methodology and the passion that characterize every activity in Impact, I organize my tasks and engage myself in everything I do. I enjoy team-working to pursue the common targets: I cannot sit on my hands! I love adventure, novelty and change, as well as travelling and enriching myself with new emotions every day. Passionate about photography, I relax myself strolling with my dog, Byron.
As a Marketing Manager I am responsible for building brand recognition of Impact brand in Poland, coordination of various marketing and communication related projects, event management, PR. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people will hear about great work we do. In private life a backpacker, travelling to discover, experience and learn how the world and people differ. Nature lover.
Brought up in the Lakes with a sense of adventure and a motto of 'Aim High', I've embraced a career full of change, challenges and travel. From financial consulting in the Australian outback, being International Treasurer of Goldman Sachs to helping organise the London 2012 Olympics. So what now? Working on things that make a difference.
I am the lead web developer at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my young family.
Having worked in L&D internationally since the early 90's, my focus is blending practical business acumen, people development and organisational change to create client solutions. I design and deliver solutions that leverage the positive aspects of a clients’ culture while challenging the structures that impede leadership capacity. In my spare time you’ll find me outside, I love exploring the world with my family.