Meet the team

I provide inspiring opportunities for leaders to explore possibilities in expanding sustainable business and organisational development. As a staff support manager I have been leading operations such as talent acquisitions. Supporting others and organisations to expand their full potential is my passion. I enjoy ensuring we have a unique workplace where we can maximise potential and strengths. I love climbing mountains, hot springs and good organic foods.

I love creating exciting digital experiences, and the opportunity to do so for a company genuinely worth working for was simply too good to pass up. When I’m not behind a keyboard I can be found evangelising about the latest and greatest science and technology, learning something new, travelling the world or lumbering up the familiar fells of my home in the Lakes.

I am responsible for coordinating activities that relate to the end-to-end implementation of client solutions. I enjoy a challenge and I am organised, determined and highly motivated with a strong passion for learning and development. I lead a very healthy lifestyle participating in many outdoor activities particularly water related. This is why I love living in Australia and working for Impact International.  

My enthusiasm for life is ignited when surrounded by inspiring people and growing through exploration. Born in Canada, my passions have led me to travel within various countries. I joined Impact motivated by their commitment to empowering people and business cultures to thrive while making a positive difference.

Analogue at birth, digital by design. I head up Impact's social media, website and newsletter "In Good Company", based in our London office. What excites me at work is bringing Impact's unique brand and tone of voice to life in all things online. I love travelling so you'd mostly find me not at home.

I am a passionate Account Manager with experience across India and the UK. I love working with a diverse group of people to have a positive impact on our surroundings and challenge myself to do better. When not working, I am either cooking Indian food or traveling to embrace the world’s culinary delights. As Aristotle once said, ‘no great mind has ever existed without a touch of madness’, so I live by the philosophy of working hard and keeping the madness alive!

Change is my partner in business and life. “Be better” is my inspiration to continue to grow. I joined Impact 20 years ago and have worked in many different roles as a consultant, general manager, coach and business developer from offices in Europe and Asia. In my current role I am responsible for supporting business in Poland and Central Europe and I am also co-creating with clients cultural transformation solutions.

I love why Impact exist, which is to build organisations worth working for, I am excited to explore the journey with our clients. I love building effective client relationships both externally and internally, the people in Impact are passionate, motivated individuals and I love working here. I am always out and about whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!

My role as program manager in the Americas means taking each day as it comes and always learning something new. Whether it is interacting with clients or working on program logistics, each piece of this work is both exciting and rewarding! When I am not at work, you can find me relaxing at the beach (in the summertime!), traveling, baking something up in the kitchen, or just taking a leisurely walk outside.

As a Programme Manager I am responsible for the end-to-end implantation of our client solutions by managing and coordinating the client service teams. During my time at Impact I have worked with a broad mixture of clients and participants ranging from graduates to senior leaders. In my free time I enjoy spending time in the Lakes, planning my next holiday and spending time with friends and family.

I'm based in Thailand, a country of beautiful islands, good food and nice people. I have a lot of fun working with people around the world. I have more than two decades of international finance and accounting experience. My real challenge is working with Inland Revenue offices in different countries! I love to explore the world through reading and travel and one day wish to have a little cafe where people can sit and have a coffee or few drinks and craft together.

I am a dynamic and creative person. Fascinated by the know-how, the methodology and the passion that characterize every activity in Impact, I organize my tasks and engage myself in everything I do. I enjoy team-working to pursue the common targets: I cannot sit on my hands! I love adventure, novelty and change, as well as travelling and enriching myself with new emotions every day. Passionate about photography, I relax myself strolling with my dog, Byron.

Always enthusiastic & happy to help, my role here involves lots of hats! I help to achieve the professional service we offer, I am responsible for incoming enquiries and submitting tenders. I build client relationships & continually develop strategies to help achieve the professional service Impact offer. I also manage Impact’s close relationship with the University of Cumbria. I'm a mum first and foremost, love my family, friends, days out and silly jokes.

Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings.

My passion is for developing people, teams and entire organisations. I am a specialist in improving sales and customer experience for enterprise (B2B) and retail businesses. I work collaboratively as part of multi-disciplinary teams to generate lasting results for global brands, through the implementation of large-scale change initiatives. I enjoy working with people from different cultures. 

I am in charge of supporting all our consultants and facilitators to be ready to rock it in front of our clients! I am capable of managing multi-tasking, multi-stakeholder and multi-project processes trying to make sure everything is in the right place at the right time. I love the countryside, homemade food and Morgan (my son). Please don’t call me Susy. My name ends with an i!

Since joining Impact in 1999 life became very interesting for me! I am meeting fascinating people every day, I am privileged to peek into their daily challenges and successes. Executive teams, line managers, and employees - I love to have a full picture, and inspire them to make their lives easier, less stressful, more productive or simply more fun! I couldn’t ask for a better job. 

I have been working in the Tokyo office since 1997. My main role is to support the entire office and delivery of operations including booking venues for programmes and communicating with associate facilitators. Controlling finances, including the monthly report to UK, is also in my responsibility. I am very busy handing a variety of projects every day! I enjoy watching performing arts and especially love wonderful musical collections from Andrew Lloyd Webber.

An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.

As Programme Manager, I work on the end to end implementation of client solutions. Impact gives me opportunity to do loads of different work such as our internal charity team and our 'holiday' for underprivileged kids. I also do my best to avoid doing things that can land me the coveted "Silver Screw" award for conspicuousness in the line of duty, a.k. the most notable 'cock up' of the year...however, I seem to be attracted to situations to put me in contention.

I manage all Impact Italia accounting processes and love precision, tramezzini (look it up!) and silly jokes. I am also very appreciated for my former athletics experiences and I provide stretching sessions to all colleagues who need to exercise a bit after a long day in the office. I deal with a lot of internal and external stakeholders to make sure everything is ok with our clients, accounts, invoices and bills!

As a professional psychologist, I’m passionate about minds and personalities, and enjoy exploring personal differences and styles…to me, discovering differences is a life journey. My work as a Consultant offers a unique opportunity to deliver meaningful and memorable experiences, while showcasing my ability to communicate metaphorically to illustrate multifaceted concepts, and challenging others in a positive way with my personal motto – “keep thinking”.

I have a great dual role: helping to create amazing projects with charities, schools and not for profits - working with people passionate about making a difference. My technical support role combines logistics, safety and ensuring smooth running adventure sessions in programmes. I always have a variety of projects and an adventure on the boil. I'm proud to be part of the team that set up Impact Australia, I made lifelong friends in Asia Pacific and around the world.