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Talent Development Programme at UGL/DTZ

Coniferous forest by the water
Industry
Construction & Property
Solution
Talent Management

About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Testimonials
See what our customers say about us
Michael Durrant
Learning consultant
Santander
Impact deliver long lasting change, by crafting something truly inspirational and truly different to what anyone else is offering.
Julie
Participant
Modulaire Group
"The 'conversations that count' talent programme is a great opportunity to improve the understanding of our business with a broader perspective, to work with new people and to learn from them and to develop new leadership skills."
Ed Schenkenberg
Executive Director
International Council of Voluntary Agencies (ICVA)
"Impact listened very carefully to our expectations and thoughts on the objectives and desired outcome of the retreat and developed the agenda accordingly. They also provided us with the right man for the job of facilitating the retreat as he knew exactly when to come in and step back in moving the discussions forward."