The role is wide-ranging with a focus on supporting our internal and external users across the US and around the world, to integrate our technology into their learning solutions. Supporting the end-user in getting the most out of our digital platforms and tools.
We are looking for a skilled and experienced individual with bags of enthusiasm, a deep curiosity for all things technical, a desire to continuously learn and a proactive attitude to solving problems and mitigating them.
Working in close partnership with the Global IT team you will monitor the IT help desk when required, assist with data security processes and IT procurement globally. Acting as a technical advisor you will aid the introduction and integration of our bespoke tools in client organisations, whilst proactively supporting and training all users across our international business.