Impact is looking for an outstanding candidate who is excited by the opportunity to join our Account Management team and to develop and grow with us.
Account Managers manage and retain accounts through excellent customer service and relationship management. They are proud of their team, their value to the business and are excited about the organisation's future direction. In addition, our robust commercial strategies, meticulous project planning, and first-class solution delivery and evaluation will support the successful candidate to excel in their role.
The candidate ideally will be based in the UK and can work remotely.
- High competence in project management and contracting
- Strong commercial awareness
- A focus on profitability, retention and growth
- Ability to establish trust and build solid relationships with colleagues and clients
- A service-orientated mindset to ensure clients feel happy and confident
- Strong influencing and negotiation skills
- Excellent communication, networking and presentation skills
The selected candidate will successfully manage a portfolio of clients and receive outstanding customer satisfaction feedback from both clients and internal stakeholders. In addition, the candidate will ensure accounts have a substantial profit margin and achieve retention and growth.