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Digital Business Support Analyst

Join our US team to support integrating technology into learning solutions.

Coniferous forest by the water

The role is wide-ranging, with a focus on supporting our internal and external users across the US and around the world to integrate our technology into their learning solutions. Supporting the end-user in getting the most out of our digital platforms and tools.

We are looking for a skilled and experienced individual with bags of enthusiasm, a deep curiosity for all things technical, a desire to learn continuously and a proactive attitude to solving problems and mitigating them.

Don’t worry about your past experience being a 100% fit; we know that’s practically impossible anyway! If this sounds like an interesting opportunity to you and you resonate with the role and the impact it will drive, let’s talk.

We're committed to building a team representing different and varied backgrounds, perspectives and experiences. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, and just about anything else.

Working in close partnership with the Global IT team, you will monitor the IT help desk when required and assist with data security processes and IT procurement globally.

Acting as a technical advisor, you will aid the introduction and integration of our bespoke tools in client organisations whilst proactively supporting and training all users across our international business.

Here are some things we’re brilliant at:

  • The money part – salary is negotiable and competitive (depending on experience). Profit share, and bonus scheme are all in there too.
  • We’re a great place to work® – it’s official!
  • Inspiring and developing – we have a tailored induction process and lots of opportunities (internally as part of the Impact academy or externally) to learn, develop and progress in your career.
  • Caring for each other – we always have each other’s backs.
  • Finding opportunities to support our local communities around the world.
  • Adventure and fun – where else would you celebrate the biggest mistake of the year with a trophy and an awards ceremony?!

Apply for the role

We would like to use the personal data which you give to us to assess your application for an open position or associate contract with Impact UK. Your data will be securely stored for 3 years, in line with our data retention policy. If any details change during this time, please contact us with updated information. We will not pass your data to any other organisation.

Your rights: By submitting an application you are consenting to us processing your data as described above. You are free to withdraw your consent at any time simply by contacting us. You have the right to ask us to rectify any data we hold about you if that data is incorrect or incomplete. You have the right of erasure where there is no compelling reason for us to continue holding your data. You have the right to complain if you are not happy about the way we have used your personal data. Please contact us for any actions related to these rights.

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One file only.
5 MB limit.
Allowed types: doc, docx, pdf.