As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.
As a Programme Co-ordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Programme Management team. I moved to the Lake District last year after spending the past few years living in various places in the UK and abroad. My favourite way to spend my time outside of work is travelling, but I love the fact that I can now live and work in such a beautiful place every day!
I am an experienced Web Developer, having built websites for hundreds of companies, both large and small. I enjoy the mix of technical and creative work, and helping businesses improve efficiency and revenue by realising the potential of the internet. At weekends, I am a wedding DJ in The Lake District, and enjoy spending time with my wife and two sons.
My role is to curate our knowledge and understanding of how individuals and organisations learn to help our clients confidently choose us. I have an eclectic mix of cross sector leadership experience at CEO/MD and other levels alongside think-tank research and group facilitation skills. I am well known for going off on one despite years of meditation and aikido and can intentionally overuse the word ‘love’.
I design, run and lead programs across all market sectors in the fields of leadership, personal development and team performance. I've spent over 60 weeks of my life facilitating 5-day retreat style programs that combine positive psychology and community action projects. I am passionate about improving leadership cultures and enabling people to be the best version of themselves. I enjoy the local hiking, live music and craft beer.
I am responsible for developing great client relationships and ensuring the successful rollout of our Australian programs. With a background in account management, content design and coaching, I love providing opportunities for people to see and realise their own potential. Collaborating to enable learning and development at the organisational level is a dream. When I’m not at work, you can find me teaching yoga or out in nature with my husband.
With over 20 years of experience in developing teams, businesses and strategies, I believe that a people-first, results-orientated approach leads to profitable and sustainable change. I love life, I'm an infectious optimist! I have a unique blend of leadership an business skills gained in the corporate environment. My affection for other cultures is expressed through my love of sport, food and travel. I am also a qualified pilot.
As the resident ‘islander', I bring my passion for life and the excitement of the Caribbean culture to the L&D industry and my role as a change agent. With 25 years experience and a doctorate in organizational leadership, I love incorporating new neuroscientific research when designing and facilitating powerful development solutions. You'll find me playing with my 3 incredible children in the Florida sunshine, walking the intercostal, or on the beach with a book.
Dr. Susan Gray
Change is my partner in business and life. “Be better” is my inspiration to continue to grow. I joined Impact 20 years ago and have worked in many different roles as a consultant, general manager, coach and business developer from offices in Europe and Asia. In my current role I am responsible for supporting business in Poland and Central Europe and I am also co-creating with clients cultural transformation solutions.
I manage programmes globally from sale to completion, and inspire and develop our programme management team, ensuring we deliver what the client needs whilst still retaining fun and a sense of humour. I get my energy from those around me, which is why Impact is the perfect place for me to work! In any spare time I have left after running after my son, I love to play netball and planning my next adventure!
Brought up in the Lakes with a sense of adventure and a motto of 'Aim High', I've embraced a career full of change, challenges and travel. From financial consulting in the Australian outback, being International Treasurer of Goldman Sachs to helping organise the London 2012 Olympics. So what now? Working on things that make a difference.
Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings.
Here at Impact I have the pleasure of managing a portfolio of impressive global programmes and a number of our key clients. I like to simplify the complex, gain clarity where there is ambiguity and drive efficiency and quality through my project teams. I love meeting different people and understanding what makes them tick! I'm full of energy, constantly smiling and always ready for the next adventure.
I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.
I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.
Passion, curiosity, experience, knowledge… all characteristics beautiful to share with the people we work with! Travelling with those who decide to choose the path of growing and living on a journey of awareness, reaching wellness, is a thrilling and wonderful challenge. What I love in and out of work? Challenges, adventure, nature - and spreading the energy they bring all around.
With more than 15 years of experience in business development, I continue to play to my strength in strategising and building relationships with our clients to improve their business results. I am a dragon boater. A sport where you will be physically fatigued and mentally challenged. Despite the intensity of paddling and competitive sports, we have to persevere to keep the boat moving and now, I am moving towards excellence with Impact.
I am passionate about adding value to leadership development, strategic management, team performance, unleashing creativity and collaborative innovation, diversity, equity and inclusion, emotional intelligence and cross cultural management. Joyous moments include contributing to Malta’s entry into the EU, Ethiopian Airlines and Astana International Financial Centre, Kazakhstan’s success.
I am responsible for the accounting tasks. I have always loved working with numbers and after receiving my bachelor degree in accounting at ACU ( Australian Catholic University), I fell into something that I actually enjoy. I consider myself very organised with an excellent work ethic and with desire to constantly improve. I am originally from Brazil and love the beaches and tropical weather.
I love why Impact exist, which is to build organisations worth working for, I am excited to explore the journey with our clients. I love building effective client relationships both externally and internally, the people in Impact are passionate, motivated individuals and I love working here. I am always out and about whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!
I am a bold and vibrant multidisciplinary graphic designer, driven by the power of communication and how a piece of design can provoke thought, emotion and action. I aim to bring energy, raise questions, push boundaries and break rules. For me, the most vital part of my life is people. People, and the relationships we hold with one another, are everything.
My role as a Program Manager in the Greenwich office is one behind the scenes, making sure the show we put on runs as smoothly and efficiently as possible, asking the questions no one has thought of and anticipating issues that have yet to happen. With a background in psychology and business, leadership and development is the perfect field for me. When I'm not working you can find me watching a documentary, drawing, listening to music, or enjoying the outdoors.
With 20 years of L&D and OD consulting experience my role includes everything from proposal development to managing global projects involving leadership development and change initiatives. As a strategic business partner, I help clients improve business results via custom solutions that align talent development with business drivers. On weekends I'll be cheering at my two sons' football games or riding my John Deere tractor in pursuit of the elusive perfect lawn.