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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Hillary Lawless Impact
USA
Hillary O'Dell
Program Manager, Americas

I am a program manager, and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background, so I love the client-facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work, I am always doing something like teaching dance, travelling, and going to the beach!

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Goran Kelecic, senior consultant
Poland
Goran Kelecic
Senior Consultant, Poland

I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.

Stuart Kelly, PhD Researcher
UK
Stuart Kelly
Associate, UK

I have a passion for helping people in organisations perform to their potential. I have spent the past 10 years co-creating solutions to develop high-performance cultures. I work in elite sports and use the transferability of the skills people need in those environments in a competitive business one. I completed my PhD researching Leadership & Well-being in blue-chip organisations and apply this to my practice.

 

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Nancy Smith
USA
Nancy Smith
Global Knowledge Manager, Americas

As a past client now working at Impact, I’ve come full circle in my career and consider myself “in the zone” doing work that I truly love. Every professional experience has uniquely positioned me to lead our efforts to create a system and approach to knowledge management, helping us to become more efficient by capturing our intellectual capital and better leveraging the collective brilliance of our teams around the world. Collaborating with my global colleagues to deliver on Impact’s purpose, a keen sense for developing structure and process, while still maintaining a creative edge is what drives me every day.

Outside of work, you’ll find me spending time with my two children, writing, reading, and enjoying my husband’s cooking and music…especially when he’s behind the decks as his DJ alter ego.

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Paul Lozaw
USA
Paul Lozaw
Marketing Executive, US

As the second addition to the Americas Marketing Team, it’s my professional mission to enhance Impact’s brand awareness and further our position in the marketplace. Inquisitive and attentive to detail, I may someday exemplify the adage “curiosity killed the cat.” A New Jersey native, you can find me in my time off reading, rock climbing, and drinking coffee.

Todd Curry, Americas
USA
Todd Curry
Client Services Consultant, Americas

As a Client Services Consultant at Impact I work with clients on the West Coast and in Western Canada to support experiential leadership learning initiatives. I recently joined Impact after my previous experiences as Director at Linkage and Director of Client Engagement at The Gallup Organization. Outside of work you will find me spending time with my three boys and wife or up in the mountains skiing.

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Joe Dickson
UK
Joe Dickson
Business Development Executive, UK

Since joining Impact in 2019, I've had the pleasure of working in the Business Development team, supporting our global BD teams with Lead Management. My passions lie in the outdoors, sports and surrounding myself with great people. Outside of work, you'll find me pottering around the Lake District fells on my mountain bike.

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Emaya Rajasegran
Singapore
Emaya Rajasegran
Programme Manager

I enjoy seeing others achieve in their own unique ways; therefore,  consider myself privileged to be a member of Impact's vibrant team. Being a member of an organisation that puts people first and provides worthwhile programs to enable people to take charge of their own development is satisfying. Being out in nature allows me to be in my zen space. I love all kinds of bridges, black-and-white photos, and trains.

Ruth Ollis Impact
UK
Ruth Ollis
Resourcing Manager, UK

As a resourcing manager, I drive business processes to improve efficiency, maintain quality relationships with consultants and ensure the best strategic fit is sourced for our clients. I love that we operate in a fast-paced environment, always requiring you to be one step ahead, and I value the connections we have globally. Outside of work, you can usually find me at my piano, brushing up on my very rusty repertoire.

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Hanna Świątkowska, Account Manager Director
Poland
Hanna Świątkowska
Account Manager Director

For over 20 years I have been on the path of exploring and connecting the world of business and personal development. I work with people and organisations from the perspective of their potential, possibilities and needs. I support change in organisations and accompany transformations. My role at Impact Polska is Account Management Director and Senior Consultant… AND I LOVE IT!

Hannah Reeves
UK
Hannah Reeves
Account Manager, UK

I am passionate about helping organisations, teams, and people be the best they can be. Not all girls are made of sugar and spice and all things nice. Some girls are made of adventure, fine beer, brains and no fear.

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Eliza Quek
Singapore
Eliza Quek
Senior Consultant, Singapore

I am passionate about adding value to leadership development, strategic management, team performance, unleashing creativity and collaborative innovation, diversity, equity and inclusion, emotional intelligence and cross cultural management. Joyous moments include contributing to Malta’s entry into the EU, Ethiopian Airlines and Astana International Financial Centre, Kazakhstan’s success. On my bucket list is experiencing the Northern Lights and visiting the Galapagos Islands. 

Caitlin McAlister, UK
UK
Caitlin McAlister
Business Development Executive, UK

As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.

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Steven Nishida, Impact Americas
USA
Steven Nishida
Senior Consultant, Americas

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

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Kiyoshi Uemura(Kiyoshi)
Japan
Kiyoshi Uemura(Kiyoshi)
Project Designer, Japan

Having joined Impact Japan in 1993, my main role is company cook and carpenter. I cook lunch every couple of months by request. As carpenter, I work on refurbishing our office and equipment used in our projects. I occasionally join our delivery team to offer technical support on programmes. I have experience facilitating for Sony, Canon, Japan rail and more, plus Eclipse management for sales and delivery. My hobby is down river kayaking.

Detlef Eigenbrodt
Italy
Detlef Eigenbrodt
Senior Consultant and Facilitator

I love to lead development. Development of reflection, knowledge and conviction. Personal and individual. Development of values, attitudes, performance and decisions. For a better understanding of People and for a greater invest into the worlds future.

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Yoshinobu (Hosshan) Hosoki, Impact International
Japan
Yoshinobu Hosoki(Hosshan)
Manager, Client Success Dept. Japan

Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.

Erin Tetarenko, Impact Australia
Australia
Erin Tetarenko
Senior Consultant, Australia

My enthusiasm for life is ignited when surrounded by inspiring people and growing through exploration. Born in Canada, my passions have led me to travel within various countries. I joined Impact motivated by their commitment to empowering people and business cultures to thrive while making a positive difference. As a coach and facilitator, I draw on over 10 years facilitating in personal development and wellness.

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Gianna Ruffo
USA
Gianna Ruffo
Program, Manager, US

As a Program Manager at Impact, I get to utilize the communication and organizational skills gained from my 6 years of customer service experience and owning my own business. My favorite aspect of the role, is seeing a program be designed and developed over time, come together in the end. In my free time, you will find me cooking, hiking, painting, or playing with my dogs! 

Gavin Shaw
USA
Gavin Shaw
VP of Finance, Americas

Leading the US finance department includes guiding my team, considering new ways for increased financial success, keeping the team financially informed and ensuring accurate reporting. I have a business/accounting degree and 15+ years experience as a CPA. I see myself as a finance skilled business partner rather than an accountant. I love spectator sports, food, wine, whisky, binge watching TV, travel, wood burning open fires and being outside in the fresh air.

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Yoshinori (Yossi) Kaino, International
Japan
Yoshinori Kaino(Yossi)
Chief Executive Officer, Japan

I am responsible for “Re-Born Strategy” in Impact Japan, I am passionate about developing people and our organisation by executing all Re-Born strategic agendas. As a facilitator, I love creating and sharing the precious moments together with executives and managers who are reflectively asking themselves what leadership they would like to realise in their life/work. What I love most is drinking after working hard to make effort in realising my vision.

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Fabio Gabbiani
Italy
Fabio Gabbiani
Senior Consultant and Key Account Leader, Italy

With over 26 years as L&D and Internal Communication manager in large multinational companies, I’ve developed deep knowledge in consulting roles, building trusting relationships with all levels of an organization, implementing complex projects. I love my job, the countryside, animals and sports.

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Marta Lamberti
Italy
Marta Lamberti
Senior Consultant and Facilitator

Hi! I am an occupational psychologist, coach and trainer! I have been working for over 20 years to help companies develop and enhance their greatest capital, their people! I met Impact many and many years ago, and I am still proudly part of it! In my spare time I am a theatre actress, a traveller, but above all... a mum!

Joanna Rada, Senior Consultant
Poland
Joanna Rada
Senior Consultant, Poland

After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.

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