I consult with our valued customers to understand their business aspirations and challenges, before recommending a learning and development solution that is going to meet, and exceed their needs. I maintain close relationships to ensure they receive the best possible service. I work across all market sectors and levels, however I'm particularly passionate about graduate development. Out of work, you’ll find me up a mountain attached to either a rope of a pair of ski’s.
Rachael Garner
I have the privileged position of sourcing our clever and creative talent pipeline. I assist with inductions and support managers in ensuring our people are happy and our policies are in place. Outside of work my teenagers and beautiful boxer dogs keep me busy. I enjoy cycling, piloxing, yoga and photography.
Julie Robinson
As a PhD researcher, I have an interest in discovering new things. I’m currently on an adventure at Impact to explore leadership training. My background is within sport psychology, working with elite athletes to prepare and perform at their optimum. I support teams to become high performing teams. On my days off you will find me either playing or watching sport.
Stuart Kelly
My role as program manager in the Americas means taking each day as it comes and always learning something new. Whether it is interacting with clients or working on program logistics, each piece of this work is both exciting and rewarding! When I am not at work, you can find me relaxing at the beach (in the summertime!), traveling, baking something up in the kitchen, or just taking a leisurely walk outside.
Francesca Faretta
As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.
Caitlin McAlister
I am an experienced Web Developer, having built websites for hundreds of companies, both large and small. I enjoy the mix of technical and creative work, and helping businesses improve efficiency and revenue by realising the potential of the internet. At weekends, I am a wedding DJ in The Lake District, and enjoy spending time with my wife and two sons.
Stuart Rogers
I am a program manager located in sunny Florida. My background in hospitality gives a keen eye to being customer focused. I love that every day brings something new, whether it is supporting on a program or managing logistical details. Outside of work you’ll most likely find me running or nose deep in a book on the beach with my wife and our pup.
Brian Falcon
I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.
Maggie Pearce
My role is to create and sustain positive client relationships and ensure the successful implementation of global programmes. I work in partnership with my clients to develop customised solutions using our innovative approach to leadership. After five years living in different parts of the world I love being back in the Lakes, I spend most of my time indulging in great food with friends and exploring the beautiful place I get to call home.
Vicki Percival
As an Account Director, I bring more than 10 years of L&D experience, where I started two different professional learning departments. My passion is for driving excellent client engagement and providing superior customer success. When I’m not at work, you’ll find me solving the innumerable life crises of my four daughters via cell phone, reading on my nook at the beach, and hoping that the NY Jets will win the Super Bowl in my lifetime.
Heather Panitch
Analogue at birth, digital by requirement. I don’t do Facebook, and have nothing to do with hashtags. Is this bio going online? Eurgh! I am an eye-to-eye, face-to-face human being. I elevate small talk to medium talk. Then, (on a good day) to infinity and beyond. That’s my job. Favourite pastimes: Good days. Woodland crafts, festivals, and campfires. Specialist skills: Reading body language; parallel parking.
Simon Wheatley
I have been a coach and mentor for 3 years. I changed my profession thanks to the inspiration of one of Impact's facilitators during the programme I participated. I enjoy to support managers in their development while still remembering what it's like to be on the other side. I have been in their place for 20 years - starting from sales management, ending up as the President of the Board.
Joanna Kuzdak
Having worked at Impact's UK HQ and Tokyo office, I have been heading up Impact China and developing new business in China and Asia Pacific since 2009. As a professional consultant, I have over fifteen years of management experience covering strategic planning, organizational effectiveness, business development, and worldwide operational excellence. I am extensively involved in the development and delivery of talent development projects at all levels of organisations.
Tony Ren
I have experience as an HR Manager in multinational and Italian companies, managing L&D, recruitment, employees relations, coupled with across-the-board experience in consultancy projects on those subjects. Since 2013 I have been supporting organisations to change with a focus on learning and development with main focus on leadership, individual effectiveness, business coaching and change management.
Sara Baranzini
I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.
Goran Kelecic
As Programme Manager, I work on the end to end implementation of client solutions. Impact gives me opportunity to do loads of different work such as our internal charity team and our 'holiday' for underprivileged kids. I also do my best to avoid doing things that can land me the coveted "Silver Screw" award for conspicuousness in the line of duty, a.k. the most notable 'cock up' of the year...however, I seem to be attracted to situations to put me in contention.
Connor Gildert
I am a program manager and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background so I love the client facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work I am always doing something like teaching dance, travelling, and going to the beach!
Hillary Lawless
I was lucky enough to join as the third member of the US team in 2006 and have done almost every role in the business including design, delivery, sales support, project management and even bookkeeping! That breadth of experience has helped me in my current leadership role, it allows me to understand the business from multiple perspectives and focus on operational excellence. My nickname is Wiki because I can usually help find the answer!
Wendy Lee Berger
A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!
Steven Nishida
I have been supporting people in communication for 20 years. Initially as a consultant, currently as a trainer, coach, mediator. I am passionate about people and the complexity of human nature and like to help tame this complexity for a specific purpose. I have a lot of joy, sense of meaning and the impression that I am making the world a better place.
Vesna Lorenc
Developing the potential in people and organisation is my passion – it’s not my job! I love what I do and have the good fortune to work in Poland as an ex-pat British person and have been embraced into and fully embrace the wonder of Poland and the Polish people. Working with Top Teams in the wide range of multi-national and national organisations whom we are proud to call “customers”.
Sharne Van Der Burgh
Having joined Impact Japan in 1993, my main role is company cook and carpenter. I cook lunch every couple of months by request. As carpenter, I work on refurbishing our office and equipment used in our projects. I occasionally join our delivery team to offer technical support on programmes. I have experience facilitating for Sony, Canon, Japan rail and more, plus Eclipse management for sales and delivery. My hobby is down river kayaking.
Kiyoshi Uemura
Adele Blakebrough
In support we deliver on programs and manage day-to-day operations and infrastructure. I really enjoy my role as it’s very diverse, one day I am canoeing on Windermere and the next cleaning boots! My favourite programs feature outdoor activities and journeys. People see me as a steady pair of hands and a person who does a quality, professional job. Outside work I keep myself fit and active, and enjoy chilling out with my wife Emma and travelling in our camper van.