My first Impact memory is watching managers rope-jump off bridges whilst helping out in my 1991 school holiday. My adventure continues as a part of the Americas Leadership Team leading our Consulting Services function. Clients say my style is 100% engaging and that I bring rooms to life with my passion, energy and can do attitude. I love helping others make a difference in the world, and am a passionate cyclist, runner and Dad to my two young boys.
I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!
Yukiko Asano (Coco)
With over 20 years in L&D and consulting, I love my role at Impact! I build relationships with potential clients, educate them on our offerings, and connect them to our talented team to build outstanding development experiences for their leaders. Relationships feed my joy, so spending time with family and friends traveling, hiking, sharing a meal and a laugh, that’s my bag.
I am responsible for developing great client relationships and ensuring the successful rollout of our Australian programs. With a background in account management, content design and coaching, I love providing opportunities for people to see and realise their own potential. Collaborating to enable learning and development at the organisational level is a dream. When I’m not at work, you can find me teaching yoga or out in nature with my husband.
I design, run and lead programs across all market sectors in the fields of leadership, personal development and team performance. I've spent over 60 weeks of my life facilitating 5-day retreat style programs that combine positive psychology and community action projects. I am passionate about improving leadership cultures and enabling people to be the best version of themselves. I enjoy the local hiking, live music and craft beer.
I love why Impact exist, which is to build organisations worth working for, I am excited to explore the journey with our clients. I love building effective client relationships both externally and internally, the people in Impact are passionate, motivated individuals and I love working here. I am always out and about whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!
I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.
Father of three, happily married to one, manager of some, I love numbers and sales but I also like to ideate, design and deliver challenging programmes, either in training or consultancy. In Impact for more than 15 years, I still very much enjoy the consultancy process, especially account and client management. At work I am acknowledged (and sometimes blamed) for dreaming big and joking a lot!
I look after clients from tender, right through to evaluation. Three of my four main clients are global, so it’s about managing time differences too. I am the 'go to' person for many other things as I've worked here since 1991. I'm open, honest and always have an opinion! Questions usually start with “you will know...” I like nothing more that being up a hill in the Lake District or French Alps and camping in Cornwall with family and friends.
I manage all Impact Italia accounting processes and love precision, tramezzini (look it up!) and silly jokes. I am also very appreciated for my former athletics experiences and I provide stretching sessions to all colleagues who need to exercise a bit after a long day in the office. I deal with a lot of internal and external stakeholders to make sure everything is ok with our clients, accounts, invoices and bills!
I'm passionate about helping those around me grow and develop. I utilize my knowledge of recruiting, onboarding and managing multiple complex projects and deadlines. I create project plans, manage client requests and relationships and create program materials. As a traveller at heart, I’ve visited 26 of the 50 US states, 11 foreign countries and 8 of the Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.
Over 10 years of experience in retail industry, I experienced various roles, managing some stores as a store manager, executing retail strategies as a retail manager, and an internal trainer in the organizational change project, planning, making, delivering the programs to the managers and staffs. I am very much interested in “people change” so very happy to work at Impact to build my career as a professional of people and organizational consultant.
I'm passionate about communicating Impact's brilliant uniqueness and driving brand awareness through integrated marketing campaigns. I love building relationships with clients face-to-face when delivering events like Learnfest and via curating print and digital communications like Feedback magazine. Always enthusiastic and creative, I live for learning, arts, adventures, travel and cake!
An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.
I love being able to bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform to their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than heading off to explore the wilderness with family and friends or tackling an unusual sporting challenge.
I started at Impact as a shed stainer. I now spend most of my time in those glorified sheds as part of the operations team. We lead on the adventurous aspects of programme delivery and design whilst managing H&S, logistics, and transport. I spent 2016 with the great team in Manly, Sydney. The beaches and surfing was pretty good too. I enjoy the four seasons, pina coladas, long walks on the beach and my dog, Darcie, who occasionally listens to me.
As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.
I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?
As the resident ‘islander', I bring my passion for life and the excitement of the Caribbean culture to the L&D industry and my role as a change agent. With 25 years experience and a doctorate in organizational leadership, I love incorporating new neuroscientific research when designing and facilitating powerful development solutions. You'll find me playing with my 3 incredible children in the Florida sunshine, walking the intercostal, or on the beach with a book.
Dr. Susan Gray
Having worked in L&D internationally since the early 90's, my focus is blending practical business acumen, people development and organisational change to create client solutions. I design and deliver solutions that leverage the positive aspects of a clients’ culture while challenging the structures that impede leadership capacity. In my spare time you’ll find me outside, I love exploring the world with my family.
Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.
With more than 25 years experience, my work is primarily management consulting including OD, leadership development and executive, senior team development. I’m based in Boulder, Colorado, and serve a global role as Global Head of Solutions, and Americas Lead Design role. I design custom, immersive leadership challenges to realistically reflect emerging business issues. I also deliver organisational analysis and consulting focused on improving strategic execution.
I am devoted to applying theory, practical application and innovation to people development. As a lead designer and facilitator with 10+ years experience I deliver custom client solutions globally, from graduates to senior leaders, virtually or f2f. My insatiable curiosity stays satisfied by reading, research and exploring the world. I love the culinary arts and although I enjoy cooking, my passion is simply being the consumer of freshly made delectable dishes.