I joined in 1982 when the company was two years and totalled four people. I have had the great privilege of what seems like two parallel careers - helping to build and develop our business and working with clients to help them do the same with theirs. I love the variety of my role, that at Impact personal talent is more important than hierarchy, and that we have never waivered from our vision to make a positive difference in the world, through leadership development.

Simon Wagstaff
I love exploring issues that my clients face and helping to find practical solutions. My other roles include developing Impact’s thinking around leadership and team development, and using systemic perspectives to encourage responsible leadership in business and society. Convincing, articulate and credible as a facilitator, I'm passionate about helping people realise their full potential...including myself! I love ski-mountaineering and any ways to access wild places.

Dr Karen Jaques
I'm passionate about helping those around me grow and develop. I utilize my knowledge of recruiting, onboarding and managing multiple complex projects and deadlines. I create project plans, manage client requests and relationships and create program materials. As a traveller at heart, I’ve visited 26 of the 50 US states, 11 foreign countries and 8 of the Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

Carrie Fritz
Liz Wilson
As resourcing manager I drive business processes to improve efficiency, maintain quality relationships with our teams of global consultants and ensure the best strategic fit is sourced for all our clients. I love that we operate in fast paced environment, always requiring you to be one step ahead and I value the connections we have globally as these add such diversity to our daily business operations.

Ruth Ollis
As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.

Caitlin McAlister
As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.
Małgorzata Kniaź
With more than 15 years of experience in business development, I continue to play to my strength in strategising and building relationships with our clients to improve their business results. I am a dragon boater. A sport where you will be physically fatigued and mentally challenged. Despite the intensity of paddling and competitive sports, we have to persevere to keep the boat moving and now, I am moving towards excellence with Impact.

Philip Woo
I deal with account management and sales development for Impact Italia and I enjoy delivering some of our programmes a lot. I am an Impact enthusiast and my brain is always looking for new ideas to bring the value of our fantastic brand to the market. You can find me at the office, on my Vespa on the streets of Rome, on my BMW bike surfing the best routes of the world! Do you want serious and reliable references? Ask my wife and my 6-year old twins.

Ignazio Raimondo
I manage all Impact Italia accounting processes and love precision, tramezzini (look it up!) and silly jokes. I am also very appreciated for my former athletics experiences and I provide stretching sessions to all colleagues who need to exercise a bit after a long day in the office. I deal with a lot of internal and external stakeholders to make sure everything is ok with our clients, accounts, invoices and bills!
Francesca Filzi
This is my return to Impact after 11 years, as Sustainable Business Enabler. During my absence I had my own journey to different countries to explore different ways of education. Established a volunteer organization in 2016 and since 2020, supporting Rohingya children in refugee camps became our main activity. Only people can change the world for a better place. Education is my lifetime passion and a continuous lifework.
Mayumi Chokki(Mayu)
Adele Blakebrough
I provide inspiring opportunities for leaders to explore possibilities in expanding sustainable business and organisational development. As a staff support manager I have been leading operations such as talent acquisitions. Supporting others and organisations to expand their full potential is my passion. I enjoy ensuring we have a unique workplace where we can maximise potential and strengths. I love climbing mountains, hot springs and good organic foods.
Hisae Hashimoto(Sae)
As an Account Director, I bring more than 10 years of L&D experience, where I started two different professional learning departments. My passion is for driving excellent client engagement and providing superior customer success. When I’m not at work, you’ll find me solving the innumerable life crises of my four daughters via cell phone, reading on my nook at the beach, and hoping that the NY Jets will win the Super Bowl in my lifetime.

Heather Panitch
At Impact I manage projects, build relationships with clients, organize events and support our super team by sharing motivation, creativity and a smile. At work and in private life, I pay attention to details, I value directness and minimalism. I am looking for inner peace through contact with nature, cinema and new hobbies. And good food.

Monika Jamorska
I am a dynamic and creative person. Fascinated by the know-how, the methodology and the passion that characterize every activity in Impact, I organize my tasks and engage myself in everything I do. I enjoy team-working to pursue the common targets: I cannot sit on my hands! I love adventure, novelty and change, as well as travelling and enriching myself with new emotions every day. Passionate about photography, I relax myself strolling with my dog, Byron.
Alessandra Aloia
I am responsible for developing great client relationships and ensuring the successful rollout of our Australian programs. With a background in account management, content design and coaching, I love providing opportunities for people to see and realise their own potential. Collaborating to enable learning and development at the organisational level is a dream. When I’m not at work, you can find me teaching yoga or out in nature with my husband.
Charlotte Messervy
Brought up in the Lakes with a sense of adventure and a motto of 'Aim High', I've embraced a career full of change, challenges and travel. From financial consulting in the Australian outback, being International Treasurer of Goldman Sachs to helping organise the London 2012 Olympics. So what now? Working on things that make a difference.

Sue Hunt
As a consultant, I like Impact's programmes because every one of our projects could make the participants think deeply about their issues in the workplace, and move forward for their business success. I am excited when exploring a solution for my clients' current and future business challenges. Besides my job, I like cooking, travelling, fine arts, musicals, Japanese KABUKI, opera etc.
Itsuyo Watanabe(Barbara)
I've enjoyed more than 11 challenging years of international work with senior leadership teams; designing & delivering innovative programmes; managing global delivery teams and coaching individuals. I'm known for an insightful and engaging style and love working in the moment with a courageous approach to challenging interventions. I love relaxing with my wife, watching my daughters perform (singing or horse riding), or sharing outdoor adventures.

Jon Hall
As a Client Services Consultant at Impact I work with clients on the West Coast and in Western Canada to support experiential leadership learning initiatives. I recently joined Impact after my previous experiences as Director at Linkage and Director of Client Engagement at The Gallup Organization. Outside of work you will find me spending time with my three boys and wife or up in the mountains skiing.

Todd Curry
After several years in the digital marketing industry I was keen to utilise my management skills and develop our in-house fully-integrated digital marketing agency, Zinco. Outside of work I’m a crafty creative but will quite happily swap cosy fireside afternoons for long, sunny walks with my trusty Labrador Saffy.

Hannah Baron
As a Programme Co-ordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Programme Management team. I moved to the Lake District last year after spending the past few years living in various places in the UK and abroad. My favourite way to spend my time outside of work is travelling, but I love the fact that I can now live and work in such a beautiful place every day!

Lucy Gardner
I design, develop and manage solutions for key clients. I am passionate about helping people and businesses be at their best through practical and personal change. I love bringing innovative and challenging ideas to my work. I get my energy from time with my gorgeous family, my exciting work and my personal passion for sport and adventure.
