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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference.

Jonathan Lagoe, Impact International

Jonathan Lagoe

Global Head of Solutions & Senior Consultant

Jonathan Lagoe

Global Head of Solutions & Senior Consultant

With more than 25 years experience, my work is primarily management consulting including OD, leadership development and executive, senior team development. I’m based in Boulder, Colorado, and serve a global role as Global Head of Solutions, and Americas Lead Design role. I design custom, immersive leadership challenges to realistically reflect emerging business issues. I also deliver organisational analysis and consulting focused on improving strategic execution.

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Roger Nielsen, Impact Australia

Roger Nielsen

Senior Consultant, Australia

Roger Nielsen

Senior Consultant, Australia

Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.

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Malgorzata Kniaz Senior Consultant

Małgorzata Kniaź

Senior Consultant

Małgorzata Kniaź

Senior Consultant

As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.

Tonka Watson, Impact International

Tonka Watson

Senior Consultant, New Zealand

Tonka Watson

Senior Consultant, New Zealand

As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.

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Brianna Jones, Impact Americas

Brianna Jones

Program Manager, Americas

Brianna Jones

Program Manager, Americas

My role as a Program Manager in the Greenwich office is one behind the scenes, making sure the show we put on runs as smoothly and efficiently as possible, asking the questions no one has thought of and anticipating issues that have yet to happen. With a background in psychology and business, leadership and development is the perfect field for me. When I'm not working you can find me watching a documentary, drawing, listening to music, or enjoying the outdoors.

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Yoshinori (Yossi) Kaino, International

Yoshinori (Yossi) Kaino

Chief Operating Officer, Japan

Yoshinori (Yossi) Kaino

Chief Operating Officer, Japan

I am responsible for “Re-Born Strategy” in Impact Japan, I am passionate about developing people and our organisation by executing all Re-Born strategic agendas. As a facilitator, I love creating and sharing the precious moments together with executives and managers who are reflectively asking themselves what leadership they would like to realise in their life/work. What I love most is drinking after working hard to make effort in realising my vision.

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Helen Minett, Impact International

Helen Minett

Accounts, UK

Helen Minett

Accounts, UK

I’ve been at Impact since 2012 and work on the accounts for both Impact UK and the three hotels. Impact gives me flexibility to work while bringing up my two children. I love spending time with my family, getting out and about with my dog and keeping fit.

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Hannah Morris Impact International

Hannah Morris

Head of Digital Design and Development, UK

Hannah Morris

Head of Digital Design and Development, UK

After several years in the digital marketing industry I was keen to utilise my management skills and develop our in-house fully-integrated digital marketing agency, Zinco. Outside of work I’m a crafty creative but will quite happily swap cosy fireside afternoons for long, sunny walks with my trusty Labrador Saffy.

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Harutaka Kitayama Impact Japan

Harutaka Kitayama

Facilitator, Japan

Harutaka Kitayama

Facilitator, Japan

I have worked Impact Japan since 2003 and have progressed from sales manager to facilitator. I focus on developing leadership capabilities of middle managers and young people. I have been interested in the growth of people since majoring in psychology at university. As well as personal development, I want to concentrate on organisational development and workplace development. I like the culture of Impact International and enjoy my work.

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Julie Robinson, Impact International

Julie Robinson

HR Manager, UK

Julie Robinson

HR Manager, UK
I have the privileged position of sourcing our clever and creative talent pipeline. I assist with inductions and support managers in ensuring our people are happy and our policies are in place. Outside of work my teenagers and beautiful boxer dogs keep me busy. I enjoy cycling, piloxing, yoga and photography.
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Hannah Irwin - Impact International

Hannah Irwin

Content Marketer, UK

Hannah Irwin

Content Marketer, UK

An important element of my role is entering awards for Impact and for the inspirational work we do with our clients. I also write and edit content for our weekly newsletter, 'In Good Company'. I have many years of Impact experience as well as a professional marketing qualification. I care a lot about the work I do, the people I work with and the environment around me. I love being outdoors, I love living in the Lakes and feel lucky to be bringing my family up here.

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Aleksandra Luboinska, Impact Poland

Aleksandra Luboińska

Senior Consultant, Poland

Aleksandra Luboińska

Senior Consultant, Poland

Since joining Impact in 1999 life became very interesting for me! I am meeting fascinating people every day, I am privileged to peek into their daily challenges and successes. Executive teams, line managers, and employees - I love to have a full picture, and inspire them to make their lives easier, less stressful, more productive or simply more fun! I couldn’t ask for a better job. 

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Karen Jaques Impact International

Dr Karen Jaques

Senior Consultant, UK

Dr Karen Jaques

Senior Consultant, UK

I love exploring issues that my clients face and helping to find practical solutions. My other roles include developing Impact’s thinking around leadership and team development, and using systemic perspectives to encourage responsible leadership in business and society. Convincing, articulate and credible as a facilitator, I'm passionate about helping people realise their full potential...including myself! I love ski-mountaineering and any ways to access wild places.

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Alicja Pietrasz, Impact International

Alicja Pietrasz

Marketing Manager, Poland

Alicja Pietrasz

Marketing Manager, Poland

As a Marketing Manager I am responsible for building brand recognition of Impact brand in Poland, coordination of various marketing and communication related projects, event management, PR. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people will hear about great work we do. In private life a backpacker, travelling to discover, experience and learn how the world and people differ. Nature lover.

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Delfino Corti, Impact Italia

Delfino Corti

Senior Consultant, Italy

Delfino Corti

Senior Consultant, Italy

I see life as a gift and a journey. I bring in my backpack some of the experiences I had the luck to live: nuclear engineering, 25 years as manager in various industries in various parts of the globe. And then Impact. I feel excited when I see the very essence of situations emerge: in individuals, groups, communities, organisations. I am fond of endurance sports and a passionate soul explorer. 

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Bruce Landry, Impact

Bruce Landry

Senior Consultant, Americas

Bruce Landry

Senior Consultant, Americas

Having worked in L&D internationally since the early 90's, my focus is blending practical business acumen, people development and organisational change to create client solutions. I design and deliver solutions that leverage the positive aspects of a clients’ culture while challenging the structures that impede leadership capacity. In my spare time you’ll find me outside, I love exploring the world with my family.

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Giuseppe Florimonte, Impact Italy

Giuseppe Florimonte

Managing Partner and Head of Sales, Italy

Giuseppe Florimonte

Managing Partner and Head of Sales, Italy

Father of three, happily married to one, manager of some, I love numbers and sales but I also like to ideate, design and deliver challenging programmes, either in training or consultancy. In Impact for more than 15 years, I still very much enjoy the consultancy process, especially account and client management. At work I am acknowledged (and sometimes blamed) for dreaming big and joking a lot!

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Yuki Endo, Japan

Yuki Endo

Client Partner, Japan

Yuki Endo

Client Partner, Japan

I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.

Connor Gildert, Impact International

Connor Gildert

Programme Manager, UK

Connor Gildert

Programme Manager, UK

As Programme Manager, I work on the end to end implementation of client solutions. Impact gives me opportunity to do loads of different work such as our internal charity team and our 'holiday' for underprivileged kids. I also do my best to avoid doing things that can land me the coveted "Silver Screw" award for conspicuousness in the line of duty, a.k. the most notable 'cock up' of the year...however, I seem to be attracted to situations to put me in contention.

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Andy Dickson, Impact International

Andy Dickson

Head of Global Customer Solutions Development

Andy Dickson

Head of Global Customer Solutions Development

I have spent my working life helping organisations, teams and people to be the best that they can be. I believe in the power of expertly designed and facilitated experiential learning and the exciting potential that lies within every person given the right opportunity. In my work I believe that managers and leaders have a responsibility to ensure work is exciting, fulfilling and aspirational for the people working in and with their organisations.

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Mark Quest, Impact International

Mark Quest

Consultant, UK

Mark Quest

Consultant, UK

I’ve worked in learning and development since 2000 across a broad range of sectors. I always enjoy the challenge of identifying participants needs and matching the environment, task and conversation to help create meaningful and long lasting learning. Outside of work, you'll find me exploring the outdoors with my family, be that on bikes, in canoes, rock climbing or even exploring underground; we love the challenges that adventure brings to our lives.

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Monika Jamorska, Poland

Monika Jamorska

Project & Communication Manager, Poland

Monika Jamorska

Project & Communication Manager, Poland

At Impact I manage projects, build relationships with clients, organize events and support our super team by sharing motivation, creativity and a smile. At work and in private life, I pay attention to details, I value directness and minimalism. I am looking for inner peace through contact with nature, cinema and new hobbies. And good food.

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Lena Evans, Impact International

Lena Evans

Program Manager, Australia

Lena Evans

Program Manager, Australia

I am responsible for coordinating activities that relate to the end-to-end implementation of client solutions. I enjoy a challenge and I am organised, determined and highly motivated with a strong passion for learning and development. I lead a very healthy lifestyle participating in many outdoor activities particularly water related. This is why I love living in Australia and working for Impact International.  

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Karyn Kirkup Impact

Karyn Kirkup

Account Manager, UK

Karyn Kirkup

Account Manager, UK

I thrive on diversity. My choices have led me to where I am today. Change is a constant and I love it. I believe that we are never too old to change, and there’s nothing that can’t be changed, if you put your mind to it. Start simple. Just start. Working at Impact allows me to experience, challenge and grow. Outside of work, I am a keen baker and love to entertain. Moving and settling in the Lake District from South Africa has been a positive life changing experience.

Nothing is impossible, the word itself says 'I'm possible'!

Audrey Hepburn