As an Account Director, I bring more than 10 years of L&D experience, where I started two different professional learning departments. My passion is for driving excellent client engagement and providing superior customer success. When I’m not at work, you’ll find me solving the innumerable life crises of my four daughters via cell phone, reading on my nook at the beach, and hoping that the NY Jets will win the Super Bowl in my lifetime.
My role is varied, whether it’s establishing a new client partnership, building client relationships, organising ThinkTank, planning marketing strategy, sourcing social partners or managing delivery of our strategic projects…I am always there. I’m a family person and the biggest fan of my little daughter who is just discovering the world. I enjoy accompanying her on this journey and showing her wonderful places and activities - sports and travel.
I help people gain insights into themselves and their team so they can improve as individuals and work more effectively together. As a facilitator I create the right learning environment and work alongside participants providing a balance of challenge and support. I bring over 20 years of senior leadership experience. I love learning, the outdoors and am fascinated with horses. I live on a small farm with my wife and two teenage children, and a herd of horses.
As a Client Services Consultant at Impact I work with clients on the West Coast and in Western Canada to support experiential leadership learning initiatives. I recently joined Impact after my previous experiences as Director at Linkage and Director of Client Engagement at The Gallup Organization. Outside of work you will find me spending time with my three boys and wife or up in the mountains skiing.
As Programme Manager, I work on the end to end implementation of client solutions. Impact gives me opportunity to do loads of different work such as our internal charity team and our 'holiday' for underprivileged kids. I also do my best to avoid doing things that can land me the coveted "Silver Screw" award for conspicuousness in the line of duty, a.k. the most notable 'cock up' of the year...however, I seem to be attracted to situations to put me in contention.
I love being able to bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform to their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than heading off to explore the wilderness with family and friends or tackling an unusual sporting challenge.
I am devoted to applying theory, practical application and innovation to people development. As a lead designer and facilitator with 10+ years experience I deliver custom client solutions globally, from graduates to senior leaders, virtually or f2f. My insatiable curiosity stays satisfied by reading, research and exploring the world. I love the culinary arts and although I enjoy cooking, my passion is simply being the consumer of freshly made delectable dishes.
Manuel (Manny) Larenas
Having joined Impact UK in 1997 as a facilitator before establishing US operations in 2001, my passion lies in leading Impact’s business and partnering with clients to architect custom leadership development programs. I’m a British national, husband, father of four, outdoor enthusiast and mountaineer. I’m always seeking my next adventure, my greatest accomplishment (other than having four boys!) was summiting Everest in 2005.
My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.
I was inspired by experiential learning on a leadership programme in 1992 and have worked for Impact ever since. Experiential learning and reflection alongside theory and skills input is a platform for real behaviour change for leaders. My passion is building an organisation worth working for and supporting our clients by developing people. I play football and enjoy discussing the match with friends. Drinking beer maybe more important than playing football.
Analogue at birth, digital by design. I head up Impact's social media, website and newsletter "In Good Company", based in our London office. What excites me at work is bringing Impact's unique brand and tone of voice to life in all things online. I love travelling so you'd mostly find me not at home.
I'm passionate about communicating Impact's brilliant uniqueness and driving brand awareness through integrated marketing campaigns. I love building relationships with clients face-to-face when delivering events like Learnfest and via curating print and digital communications like Feedback magazine. Always enthusiastic and creative, I live for learning, arts, adventures, travel and cake!
My first Impact memory is watching managers rope-jump off bridges whilst helping out in my 1991 school holiday. My adventure continues as a part of the Americas Leadership Team leading our Consulting Services function. Clients say my style is 100% engaging and that I bring rooms to life with my passion, energy and can do attitude. I love helping others make a difference in the world, and am a passionate cyclist, runner and Dad to my two young boys.
As the resident ‘islander', I bring my passion for life and the excitement of the Caribbean culture to the L&D industry and my role as a change agent. With 25 years experience and a doctorate in organizational leadership, I love incorporating new neuroscientific research when designing and facilitating powerful development solutions. You'll find me playing with my 3 incredible children in the Florida sunshine, walking the intercostal, or on the beach with a book.
Dr. Susan Gray
I am like the Caulobacter crescentus (the strongest adhesive in nature), making sure our processes from program design to delivery all connect and exceed client expectation. I program manage through creating and driving our project plan, developing presentation materials, and coordinating on-site. Like the Caulobacter crescentus, I love to call anywhere near the water my home, enjoy adapting to new environments and making the best of any situation.
As a PhD researcher, I have an interest in discovering new things. I’m currently on an adventure at Impact to explore leadership training. My background is within sport psychology, working with elite athletes to prepare and perform at their optimum. I support teams to become high performing teams. On my days off you will find me either playing or watching sport.
Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.
I joined Impact in 2014. My current role in finance allows me to connect with and support many colleagues across the region. My work has been enjoyable and worthwhile as I am able to contribute locally & regionally. I find Impact is a good place to work as there is a flexibility and work life balance. Working with a diverse team is fascinating. It is a place where you can be yourself and unique.
With more than 15 years of experience in business development, I continue to play to my strength in strategising and building relationships with our clients to improve their business results. I am a dragon boater. A sport where you will be physically fatigued and mentally challenged. Despite the intensity of paddling and competitive sports, we have to persevere to keep the boat moving and now, I am moving towards excellence with Impact.
I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.
Having joined Impact Japan in 1993, my main role is company cook and carpenter. I cook lunch every couple of months by request. As carpenter, I work on refurbishing our office and equipment used in our projects. I occasionally join our delivery team to offer technical support on programmes. I have experience facilitating for Sony, Canon, Japan rail and more, plus Eclipse management for sales and delivery. My hobby is down river kayaking.
An important element of my role is entering awards for Impact and for the inspirational work we do with our clients. I also write and edit content for our weekly newsletter, 'In Good Company'. I have many years of Impact experience as well as a professional marketing qualification. I care a lot about the work I do, the people I work with and the environment around me. I love being outdoors, I love living in the Lakes and feel lucky to be bringing my family up here.
For over 22 years, as a consultant, coach and partner, I support leaders, teams and organizations in the process of change. I am an "educational gadget-head.", sharing what I learn with others, because of my passion for people development. Privately my husband and I run “No Kill” fishing-field, building a community of exceptional people.