Meet the team

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

As an Account Director, I bring more than 10 years of L&D experience, where I started two different professional learning departments. My passion is for driving excellent client engagement and providing superior customer success. When I’m not at work, you’ll find me solving the innumerable life crises of my four daughters via cell phone, reading on my nook at the beach, and hoping that the NY Jets will win the Super Bowl in my lifetime.

Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings.

I'm passionate about communicating Impact's brilliant uniqueness and driving brand awareness through integrated marketing campaigns. I love building relationships with clients face-to-face when delivering events like Learnfest and via curating print and digital communications like Feedback magazine. Always enthusiastic and creative, I live for learning, arts, adventures, travel and cake!

Passion, curiosity, experience, knowledge… all characteristics beautiful to share with the people we work with! Travelling with those who decide to choose the path of growing and living on a journey of awareness, reaching wellness, is a thrilling and wonderful challenge. What I love in and out of work? Challenges, adventure, nature - and spreading the energy they bring all around.

I love being able to bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform to their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than heading off to explore the wilderness with family and friends or tackling an unusual sporting challenge.

I am a program manager located in sunny Florida. My background in hospitality gives a keen eye to being customer focused. I love that every day brings something new, whether it is supporting on a program or managing logistical details. Outside of work you’ll most likely find me running or nose deep in a book on the beach with my wife and our pup.

I manage and conduct activities related to the end-to-end implementation of client solutions, sales and service. With a focus on programme delivery, I work with a range of global clients ranging from graduates to senior leaders. In my free time, you’ll catch me out and about in the Lake District, planning mad adventures and playing netball.

I have experience as an HR Manager in multinational and Italian companies, managing L&D, recruitment, employees relations, coupled with across-the-board experience in consultancy projects on those subjects. Since 2013 I have been supporting organisations to change with a focus on learning and development with main focus on leadership, individual effectiveness, business coaching and change management.

With more than 15 years of experience in business development, I continue to play to my strength in strategising and building relationships with our clients to improve their business results. I am a dragon boater. A sport where you will be physically fatigued and mentally challenged. Despite the intensity of paddling and competitive sports, we have to persevere to keep the boat moving and now, I am moving towards excellence with Impact.

Prior to becoming a senior consultant for Impact, Jocelyn had over 17 years experience and took various roles within FMCG, Manufacture & Pharmaceuticals. Jocelyn has been extensively involved in delivering international talent management & culture change program touching all levels of organizations. She has an engaging interpersonal style and maintains a strategic focus whilst addressing the needs of business and the individuals.

I was lucky enough to join as the third member of the US team in 2006 and have done almost every role in the business including design, delivery, sales support, project management and even bookkeeping! That breadth of experience has helped me in my current leadership role, it allows me to understand the business from multiple perspectives and focus on operational excellence. My nickname is Wiki because I can usually help find the answer!

I am the lead web developer at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my young family.

My role is to create and sustain positive client relationships and ensure the successful implementation of global programmes. I work in partnership with my clients to develop customised solutions using our innovative approach to leadership. After five years living in different parts of the world I love being back in the Lakes, I spend most of my time indulging in great food with friends and exploring the beautiful place I get to call home.

Analogue at birth, digital by requirement. I don’t do Facebook, and have nothing to do with hashtags. Is this bio going online? Eurgh! I am an eye-to-eye, face-to-face human being. I elevate small talk to medium talk. Then, (on a good day) to infinity and beyond. That’s my job. Favourite pastimes: Good days. Woodland crafts, festivals, and campfires. Specialist skills: Reading body language; parallel parking.

I have the privileged position of sourcing our clever and creative talent pipeline. I assist with inductions and support managers in ensuring our people are happy and our policies are in place. Outside of work my teenagers and beautiful boxer dogs keep me busy. I enjoy cycling, piloxing, yoga and photography.

I am a highly experienced Accounting and Financial Management professional with expertise in problem solving, business communications, project management and customer relationships. I’m an enthusiastic leader, successful in liaising across all levels, handling confidential information and managing multiple priorities. I enjoy attending live events; cheering on my favourite sporting teams, watching my friend’s rock band, and supporting my daughter’s dance team.

At 21 I had my first day of work at Impact in the stores... I am still making up for everything that happened that week. My passion is in sports coaching and development. My journey with Impact has taken me traveling around the world where I continue to meet and work with many amazing people. I am a big family man, and love surrounding myself with the best of company. If I am not herding terrifying highland cattle, I’ll be playing rugby or baking sponge cakes. 

Over the last 9 years at Impact, I have provided strategic leadership and mentorship in operational, client service and account growth functions. My belief and commitment to Impact's work and culture inspires me to authentically live our values and take a vested interest in connecting people with what they need to be their best. Being a mom of three young girls keeps everyday an adventure and in my spare time I love to golf. 

I have been a coach and mentor for 3 years. I changed my profession thanks to the inspiration of one of Impact's facilitators during the programme I participated. I enjoy to support managers in their development while still remembering what it's like to be on the other side. I have been in their place for 20 years - starting from sales management, ending up as the President of the Board.

As a Programme Manager I am responsible for the end-to-end implementation of our client solutions by managing and coordinating the client service teams. During my time at Impact I have worked with a broad mixture of clients and participants ranging from graduates to senior leaders. In my free time I enjoy spending time in the Lakes, planning my next holiday and spending time with friends and family.

Recently single - swipe right... Oh wait, wrong profile! I work as part of the Programme Management team and enjoy every second of Impact life! I love building relationships with external and internal people I work with. Handling logistics, and providing support to Programme Managers are just a few examples of daily life in the office.