My role as program manager in the Americas means taking each day as it comes and always learning something new. Whether it is interacting with clients or working on program logistics, each piece of this work is both exciting and rewarding! When I am not at work, you can find me relaxing at the beach (in the summertime!), traveling, baking something up in the kitchen, or just taking a leisurely walk outside.
Francesca Faretta
I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.
Samantha Parkin
I deal with account management and sales development for Impact Italia and I enjoy delivering some of our programmes a lot. I am an Impact enthusiast and my brain is always looking for new ideas to bring the value of our fantastic brand to the market. You can find me at the office, on my Vespa on the streets of Rome, on my BMW bike surfing the best routes of the world! Do you want serious and reliable references? Ask my wife and my 6-year old twins.
Ignazio Raimondo
I consult with our valued customers to understand their business aspirations and challenges, before recommending a learning and development solution that is going to meet, and exceed their needs. I maintain close relationships to ensure they receive the best possible service. I work across all market sectors and levels, however I'm particularly passionate about graduate development. Out of work, you’ll find me up a mountain attached to either a rope of a pair of ski’s.
Rachael Garner
I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!
Yukiko Asano (Coco)
Analogue at birth, digital by design. I head up Impact's social media, website and newsletter "In Good Company", based in our London office. What excites me at work is bringing Impact's unique brand and tone of voice to life in all things online. I love travelling so you'd mostly find me not at home.
Teddy Todorova
I am responsible for our support team and coordinating the Warsaw office. I project manage, which includes monitoring facilitation, communicating with partners, background logistics and managing course equipment for our fantastic experiential projects. Since joining in 2005 my role has developed through office manager and H&S advisor. I love what I do and the people I work with. Personally, I am getting to know my young son and understand his world.
Rafal Kamilski
I spend with Impact more than 20 years. Regardless of my role, my job was always working with people for people. I see Impact as a community of people that adds an extra value to world by building organisation worth working for and I truly believe We make a difference. Currently my main focus is to help organisations to change by creating and delivering solutions that engage people in transformation processes.
Pawel Rybka
After several years in the digital marketing industry I was keen to utilise my management skills and develop our in-house fully-integrated digital marketing agency, Zinco. Outside of work I’m a crafty creative but will quite happily swap cosy fireside afternoons for long, sunny walks with my trusty Labrador Saffy.
Hannah Baron
Leading the US finance department includes guiding my team, considering new ways for increased financial success, keeping the team financially informed and ensuring accurate reporting. I have a business/accounting degree and 15+ years experience as a CPA. I see myself as a finance skilled business partner rather than an accountant. I love spectator sports, food, wine, whisky, binge watching TV, travel, wood burning open fires and being outside in the fresh air.
Gavin Shaw
I am a dynamic and creative person. Fascinated by the know-how, the methodology and the passion that characterize every activity in Impact, I organize my tasks and engage myself in everything I do. I enjoy team-working to pursue the common targets: I cannot sit on my hands! I love adventure, novelty and change, as well as travelling and enriching myself with new emotions every day. Passionate about photography, I relax myself strolling with my dog, Byron.
Alessandra Aloia
I thrive on diversity. My choices have led me to where I am today. Change is a constant and I love it. I believe that we are never too old to change, and there’s nothing that can’t be changed, if you put your mind to it. Start simple. Just start. Working at Impact allows me to experience, challenge and grow. Outside of work, I am a keen baker and love to entertain. Moving and settling in the Lake District from South Africa has been a positive life changing experience.
Karyn Kirkup
I am a program manager and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background so I love the client facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work I am always doing something like teaching dance, travelling, and going to the beach!
Hillary Lawless
As a past client now working at Impact, I’ve come full circle in my career and consider myself “in the zone” doing work that I truly love. Every professional experience has uniquely positioned me to lead our efforts to create a system and approach to knowledge management, helping us to become more efficient by capturing our intellectual capital and better leveraging the collective brilliance of our teams around the world.
Nancy Smith
With over 20 years in L&D and consulting, I love my role at Impact! I build relationships with potential clients, educate them on our offerings, and connect them to our talented team to build outstanding development experiences for their leaders. Relationships feed my joy, so spending time with family and friends traveling, hiking, sharing a meal and a laugh, that’s my bag.
Jennifer Hanigan
I'm passionate about communicating Impact's brilliant uniqueness and driving brand awareness through integrated marketing campaigns. I love building relationships with clients face-to-face when delivering events like Learnfest and via curating print and digital communications like Feedback magazine. Always enthusiastic and creative, I live for learning, arts, adventures, travel and cake!
Holly Higham
My passion for creativity, excellence and relationships are the foundations of my role. I support Impact’s brand awareness, industry recognition and journey to create powerful, experiential learning interventions. I enjoy working in a collaborative, fast paced environment with first-class global colleagues. I am dedicated, efficient and always helpful. Based in Boulder Colorado, you can find me skiing, climbing, hiking, biking, and finding new culinary experiences.
Sarah LePage
As an Account Director with Impact I’m able to leverage my ten years of Business Development and Account Management experience. I thrive in environments where I am able to develop and uncover new opportunities with partners and businesses. Most of all I am a people person and love building trusting relationships. In my spare time, you will find me spending time with my husband, two boys and our dog.
Diana Fritz
I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.
Andrew Robinson
People are amazing. We have so much going on and yet we are capable of such incredible things. I’m incredibly grateful to work with amazing people, helping them learn, grow, and maximise their potential. Based in beautiful NZ, I work with a fascinating mix of clients throughout Asia. When not immersed in my work, I love spending time in nature with my wonderful family.
Dave Hardegger
Adele Blakebrough
Since 2006 I have coordinated programme delivery. This involves meeting facilitators and consultants to design great modules, using creativity to ensure participants have profound learning experiences that add value to their organisation. I manage project set up and use technical skills such as abseil belaying. I have a teaching licence to teach PE. Now I enjoy working using my body, so I love to do exercise and jogging, swimming, gymnastics, and most outdoor things!
Yuki Takahashi
Having joined Impact UK in 1997 as a facilitator before establishing US operations in 2001, my passion lies in leading Impact’s business and partnering with clients to architect custom leadership development programs. I’m a British national, husband, father of four, outdoor enthusiast and mountaineer. I’m always seeking my next adventure, my greatest accomplishment (other than having four boys!) was summiting Everest in 2005.
Jeremy Benton
I’m a member of Zinco, Impact’s in-house graphic design and web development team. My main focus is account management for our biggest external client. I design new concepts and pro-actively organise recurring projects. At home, my main pastime is trying to rein in my ever expanding guitar collection. It isn’t working.