Sum myself up in a paragraph? There’s a challenge! And maybe a good starting point. I like challenge. I like the challenge of grabbing attention with interesting, useful and relevant marketing. From a new website or re-brand to a sell-out festival, for me it’s all about customer first. I like a physical challenge too, and the challenge of how long I can last without listening to music!
I see life as a gift and a journey. I bring in my backpack some of the experiences I had the luck to live: nuclear engineering, 25 years as manager in various industries in various parts of the globe. And then Impact. I feel excited when I see the very essence of situations emerge: in individuals, groups, communities, organisations. I am fond of endurance sports and a passionate soul explorer.
An important element of my role is entering awards for Impact and for the inspirational work we do with our clients. I also write and edit content for our weekly newsletter, 'In Good Company'. I have many years of Impact experience as well as a professional marketing qualification. I care a lot about the work I do, the people I work with and the environment around me. I love being outdoors, I love living in the Lakes and feel lucky to be bringing my family up here.
As the resident ‘islander', I bring my passion for life and the excitement of the Caribbean culture to the L&D industry and my role as a change agent. With 25 years experience and a doctorate in organizational leadership, I love incorporating new neuroscientific research when designing and facilitating powerful development solutions. You'll find me playing with my 3 incredible children in the Florida sunshine, walking the intercostal, or on the beach with a book.
Dr. Susan Gray
As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.
I am a non-executive board member of both Impact and the National Theatre of Wales. My background is in leading technology organisations, including running global transformational change projects at Sony and Motorola. I am committed to social responsibility having led award-winning Solarcentury, the UK’s fastest growing energy company, and SunnyMoney, an organisation that distributes solar lighting in the most needy off-grid communities in Africa.
I am a bold and vibrant multidisciplinary graphic designer, driven by the power of communication and how a piece of design can provoke thought, emotion and action. I aim to bring energy, raise questions, push boundaries and break rules. For me, the most vital part of my life is people. People, and the relationships we hold with one another, are everything.
Find a job you love and you will never work a single day in your live! I do everything from managing the business, to inspiring people and helping clients to develop as sustainable business in which the quality of leadership is crucial. People describe me as a passionate and fast moving person, able to quickly connect to the culture and the needs of each organisation and to co-design powerful solutions. I love adventure which is about saying “yes” to life.
I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.
I love everything I do at Impact – meeting clients, developing relationships, seeing solution ideas become life-changing programmes, ensuring operations are smooth and effective, managing the numbers and creating a workplace full of happy, talented, passionate people. Since joining in 1990, Impact has shown me who I am and what I can do. I’m always doing something - active or relaxing, social or reflective, travelling or staying put - I just love life!
As a past client now working at Impact, I’ve come full circle in my career and consider myself “in the zone” doing work that I truly love. Every professional experience has uniquely positioned me to lead our efforts to create a system and approach to knowledge management, helping us to become more efficient by capturing our intellectual capital and better leveraging the collective brilliance of our teams around the world.
With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.
Developing the potential in people and organisation is my passion – it’s not my job! I love what I do and have the good fortune to work in Poland as an ex-pat British person and have been embraced into and fully embrace the wonder of Poland and the Polish people. Working with Top Teams in the wide range of multi-national and national organisations whom we are proud to call “customers”.
Sharne Van Der Burgh
My role is to create and sustain positive client relationships and ensure the successful implementation of global programmes. I work in partnership with my clients to develop customised solutions using our innovative approach to leadership. After five years living in different parts of the world I love being back in the Lakes, I spend most of my time indulging in great food with friends and exploring the beautiful place I get to call home.
Annie's easygoing interpersonal style, high flexibility and adaptability, and customer-oriented focus has enabled her to quickly establish trust with customers. With more than 13 years experience in the industry, Annie responsibilities revolve around the end-to-end design and implementation of client programmes.
As a Programme Manager I am responsible for the end-to-end implementation of our client solutions by managing and coordinating the client service teams. During my time at Impact I have worked with a broad mixture of clients and participants ranging from graduates to senior leaders. In my free time I enjoy spending time in the Lakes, planning my next holiday and spending time with friends and family.
I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.
After several leadership positions in social enterprise, non-profit and retail, I recently fulfilled my ambition to work for one of my favourite world changing companies. Relocating from London to the Lakes has been a big step but the stunning landscape and numerous outdoor pursuits has meant I haven’t stopped exploring lakes, land and sea and I’m never short of a challenge. I use my experience and background in psychology to create organisations worth working for.
As a organisational psychologist and Impact consultant, I have a strong passion for change processes; supporting people in adopting new ways of working and a more functional use of the workplace. I believe in the value that each individual can bring to the group and the power of teamwork. Books, decoupage and nature are the things that I love the most, nothing gives me more energy than sitting facing the sea.
Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings.
I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.
Tim (Lofty) Lofthouse
I am devoted to applying theory, practical application and innovation to people development. As a lead designer and facilitator with 10+ years experience I deliver custom client solutions globally, from graduates to senior leaders, virtually or f2f. My insatiable curiosity stays satisfied by reading, research and exploring the world. I love the culinary arts and although I enjoy cooking, my passion is simply being the consumer of freshly made delectable dishes.
Manuel (Manny) Larenas
I am responsible for our support team and coordinating the Warsaw office. I project manage, which includes monitoring facilitation, communicating with partners, background logistics and managing course equipment for our fantastic experiential projects. Since joining in 2005 my role has developed through office manager and H&S advisor. I love what I do and the people I work with. Personally, I am getting to know my young son and understand his world.
During 35 years in Impact I have specialised in leadership development, working with every imaginable kind of organisation; meanwhile, at IFLAS I am Professor of Sustainability Leadership. In both roles, I am driven by the urgent need for change in the nature and purpose of business education. My tendency to scepticism, especially about leadership, began to take shape when I was expelled from school, a career high-point not since surpassed.