Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
Meet the team
Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.
I always enjoyed working for companies who share my values and whose work I can be passionate about. I love that Impact wants to make a difference and has the purpose to help build companies worth working for. I enjoy a good adventure and have a passion for travelling, my latest adventure being swapping London life for the great outdoors of the lovely Lake District!
After years of being a client and fun of Impact, I became part of this amazing community. My extensive professional experience in HR, across various roles and industries, proves invaluable in conversations with our clients. At Impact, as an Account Manager, I embrace the essence of lifelong learning, discovering something new every day 😊 Personally, I have a passion for traveling, reading, and forest walks.
As a Program Manager at Impact, I get to utilize the communication and organizational skills gained from my 6 years of customer service experience and owning my own business. My favorite aspect of the role, is seeing a program be designed and developed over time, come together in the end. In my free time, you will find me cooking, hiking, painting, or playing with my dogs!
Father of three, happily married to one, and manager of some, I love numbers and sales, but I also like to ideate, design and deliver challenging programmes, either in training or consultancy. In Impact for more than 15 years, I still very much enjoy the consultancy process, especially account and client management. At work, I am acknowledged (and sometimes blamed) for dreaming big and joking a lot!
I have spent my career exploring, researching, teaching, coaching and practising leadership skills. I love working with individuals and groups to tackle hurdles and develop strategic initiatives. When I am not designing programs, I like to spend time with my son and my husband building forts out of driftwood or laughing with friends in the beautiful pacific northwest.
People are at the heart of everything I do and I care deeply about ensuring individuals and teams have the skills, support and temperament to best deal with their future. In my spare time I chair the board of a local art gallery and support the development of our growing community of emerging and successful artists.
I am the DevOps Lead at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my family.
I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.
With over 15 years of consulting experience I’ve supported many leading organisations and people in their journey of change and development. I’m focused on uncovering a client’s needs and satisfying them with a rigorous theoretical approach, intuition, strategic thinking and sensitive interpersonal style. I’m inspired by adventure and I love sailing, walking and nature.
I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.
I am a program manager, and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background, so I love the client-facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work, I am always doing something like teaching dance, travelling, and going to the beach!
I was inspired by experiential learning on a leadership programme in 1992 and have worked for Impact ever since. Experiential learning and reflection alongside theory and skills input is a platform for real behaviour change for leaders. My passion is building an organisation worth working for and supporting our clients by developing people. I play football and enjoy discussing the match with friends. Drinking beer maybe more important than playing football.
I was lucky enough to join as the third member of the US team in 2006 and have done almost every role in the business including design, delivery, sales support, project management and even bookkeeping! That breadth of experience has helped me in my current leadership role, it allows me to understand the business from multiple perspectives and focus on operational excellence. My nickname is Wiki because I can usually help find the answer!
A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!
I look after clients from tender, right through to evaluation. Three of my four main clients are global, so it’s about managing time differences too. I am the 'go to' person for many other things as I've worked here since 1991. I'm open, honest and always have an opinion! Questions usually start with “you will know...” I like nothing more that being up a hill in the Lake District or French Alps and camping in Cornwall with family and friends.
With nearly 18 years in the retail industry, I held roles such as sales, store manager, trainer, and area manager. These experiences taught me that when people grow, organizations grow. Supporting others made me reflect on my own growth and whether I still had something to offer. To challenge myself, I moved into a new industry. Now, I work to create training experiences that resonate emotionally and leave a lasting impression—while continuing to grow with my clients.
Since joining Impact Thailand in 2006, I have been more energetic and enthusiastic to come to work. It is the best workplace that I can be myself. Everyday at work is great for me.
I've enjoyed more than 11 challenging years of international work with senior leadership teams; designing & delivering innovative programmes; managing global delivery teams and coaching individuals. I'm known for an insightful and engaging style and love working in the moment with a courageous approach to challenging interventions. I love relaxing with my wife, watching my daughters perform (singing or horse riding), or sharing outdoor adventures.
As an avid explorer of adventure and lover of cultures, I’m glad to have found my home base with Impact. My role is all about sparkling curiosity, connecting values, and empowering lives through meaningful work, passion, and fun! Coffee and Tea are my best friends, and I love taking road trips on bikes and capturing candid moments of people and food! You can always find me in the biography section of any bookstore!
Bridging future-oriented research, innovation, and design principles and practices, my focus is on optimising our core business through developing and delivering resilient, human-centred solutions. I bring energy, raise questions, push boundaries and break rules. The most vital part of my life is the people within it, as the relationships we hold with one another are everything.
I have spent my working life helping organisations, teams and people to be the best that they can be. I believe in the power of expertly designed and facilitated experiential learning and the exciting potential that lies within every person given the right opportunity. In my work I believe that managers and leaders have a responsibility to ensure work is exciting, fulfilling and aspirational for the people working in and with their organisations.
The leadership playbook: executive summary
2025 Training Industry Top Training Companies Lists: Leadership Training
C-level leaders on navigating complexity
Frontline leadership program for Orica
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year.
Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).