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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Ian Robb
CEO
Vita
"Today’s session was absolutely fantastic and I got a lot out of it. It was a great group of people in one room, talking about issues that affect all of us, and connecting people... I feel a lot more inspired by the work that I’m involved in. I believe we can get to net-zero together."
Ben Harris
Programme Participant
Cape
"Before the programme I was probably what you’d call a classic micro-manager. I now delegate work to my direct reports and am enjoying watching them develop their own styles and strengths supported with my coaching. I am proud of the development I’m seeing in the people around me now that I’m letting them expand their capabilities and helping them achieve their full potential."
Paul Lloyd
Group Head of Learning, Competence and Talent
Cape
"Our Future Leaders Programme aims to make sure that our Leaders & Managers have the kind of leadership skills Cape are going to need in the future. It's all about creating good role models for our people. This programme has helped managers to remove any remaining barriers and to enable our people to be the best that they can be."