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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

Elena Ceriotti
Italy
Elena andCeriotti
President, Executive Coach

Find a job you love and you will never work a single day in your live! I do everything from managing the business, to inspiring people and helping clients to develop as sustainable business in which the quality of leadership is crucial. People describe me as a passionate and fast moving person, able to quickly connect to the culture and the needs of each organisation and to co-design powerful solutions. I love adventure which is about saying “yes” to life.

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Yasushi Igarashi, Impact International
Japan
Yasushi andIgarashi(Yasu)
Safety Quality Controller, Master Coordinator

Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.

Glenda Chan, Singapore
Singapore
Glenda andChan
Account and Administrator

I joined Impact in 2014. My current role in finance allows me to connect with and support many colleagues across the region. My work has been enjoyable and worthwhile as I am able to contribute locally & regionally. I find Impact is a good place to work as there is a flexibility and work life balance. Working with a diverse team is fascinating. It is a place where you can be yourself and unique.

Josh Williams, Impact
UK
Josh andWilliams
Consultant

I enjoy working with people, teams and organisations to perform to their potential. My outdoor leadership degree, time working in the outdoors and coaching has built a foundation for me which I have had the privilege to build upon for the last eight years at Impact working as part of the delivery team with various clients. I have a keen interest in areas of the business such as leadership development, wellbeing and experiential learning.

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Dom Fitch Impact
UK
Dom andFitch
Head of Creative Change

I’m passionate about experiential learning and learning through play. I enjoy inspiring groups to better themselves, to collaborate and share skills, to be ambitious for each other and those around them. I have extensive experience working in the cultural, education and corporate sectors. I’m an award winning theatre maker who has directed shows for the Queen, the Prime Minister and West End audiences. Out of work you’ll find me building Lego unicorns with my daughter.

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Ethan Brown
UK
Ethan andBrown
Accounts

I work in accounts at Impact. I am based in the Windermere office (UK).

tonka watson
New Zealand
Tonka andWatson
Senior Consultant

As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.

Naoshi Kimura (Woody)
Japan
Naoshi andKimura(Woody)
Manager, Client Success Department

Over 10 years of experience in retail industry, I experienced various roles, managing some stores as a store manager, executing retail strategies as a retail manager, and an internal trainer in the organizational change project, planning, making, delivering the programs to the managers and staffs. I am very much interested in “people change” so very happy to work at Impact to build my career as a professional of people and organizational consultant.

Anthony Cox
UK
Anthony andCox
IT Support

I help to support the entire business with all of their IT related needs. I have had a large passion for all things technology since I was a kid. In my spare time, you can catch me listening to music, on my PlayStation or playing Dungeons and Dragons. 

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Dan Jones
UK
Dan andJones
Head of Media

I bring my passion for photography and film-making to work, creating people development and marketing films. I like many types of cheese, with my favourite probably being Wensleydale with some sort of dried fruit in it. Sometimes with crackers. And chutney. Maybe a glass of wine… What was I supposed to be writing about again?

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Chiara Fregonese
Italy
Chiara andFregonese
Senior Consultant and Head of Solutions

As a consultant, organisational psychologist, account manager and researcher…I endeavour to encompass all the different aspects of life in the organisation! To me the organization is a magic happening between individuals, groups and their work contexts. I deal with the entire consulting process: from the proposal development, to the client management, intervention delivery and evaluation process. I love the countryside, baking cakes & capoeira!

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Michelle Roberts, Impact International
UK
Michelle andRoberts
Head of HR

I love the variety of my role, working with global clients on complex projects and learning from inspiring Impact people, no two days are the same. I’m responsible for the quality of customer service, building excellent client relationships, providing commercial strategies with meticulous project scoping and planning, alongside first class solution delivery and evaluation. I love the outdoors; walking, running or camping with our two boys and crazy cocker spaniel. 

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Doug Greenhough, Zinco
UK
Doug andGreenhough
Head of Learning Tech

I love both learning and technology, so leading Impact’s learning tech R&D is a fantastic gig. Technology can sometimes feel in conflict with the humanity we seek to serve, but thoughtful application of tech immerses us in challenging experiences, brings us closer together and helps us to learn the most important, most human skills. My approach to learning tech (and life, for that matter) echoes Impact’s practice: experiential and human-centred.

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Greg Bartlett
Australia
Greg andBartlett
Senior Consultant

I design, develop and manage solutions for key clients. I am passionate about helping people and businesses be at their best through practical and personal change. I love bringing innovative and challenging ideas to my work. I get my energy from time with my gorgeous family, my exciting work and my personal passion for sport and adventure.

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Giuseppe Florimonte
Italy
Giuseppe andFlorimonte
VP and senior consultant

Father of three, happily married to one, and manager of some, I love numbers and sales, but I also like to ideate, design and deliver challenging programmes, either in training or consultancy. In Impact for more than 15 years, I still very much enjoy the consultancy process, especially account and client management. At work, I am acknowledged (and sometimes blamed) for dreaming big and joking a lot!

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Roger Nielsen, Impact
Australia
Roger andNielsen
Senior Consultant

Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.

 

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Steven Nishida
USA
Steven andNishida
Senior Consultant

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

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Francesca Filzi
Italy
Francesca andFilzi
Accounting and Financial Support

I manage all Impact Italia accounting processes and love precision, tramezzini (look it up!) and silly jokes. I am also very appreciated for my former athletics experiences and I provide stretching sessions to all colleagues who need to exercise a bit after a long day in the office. I deal with a lot of internal and external stakeholders to make sure everything is ok with our clients, accounts, invoices and bills!

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Sarah Golding, Impact International
UK
Sarah andGolding
Head of Account Management

Here at Impact I have the pleasure of managing a portfolio of impressive global programmes and a number of our key clients. I like to simplify the complex, gain clarity where there is ambiguity and drive efficiency and quality through my project teams. I love meeting different people and understanding what makes them tick! I'm full of energy, constantly smiling and always ready for the next adventure.

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Yukiko Asano (Coco), Impact International
Japan
Yukiko andAsano(Coco)
Client Partner

I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!

Michal Zawadzki, Senior Consultant
Poland
Michał andZawadzki
Senior Consultant

Having a limited number of words to describe myself I choose...that is one of the keywords, among decide, like, wonder. There are many others. Working with people, I value being aware – of a person, a group, and also of words being used. I think of them as a code passing through our minds – all that is within the light of consciousness shapes our experiences and reactions towards the world. So, what do you choose?

David Williams, Impact International
UK
David andWilliams
The Boss!

I co-founded Impact in 1980 to explore adventure and experiential learning in people development. It worked! We now inspire and develop people worldwide. Shared values, a common purpose and a spirit of adventure bind us together. With over 200 colleagues working in the UK, Europe, America and Asia Pacific, we have a solid reputation for enabling clients to build leadership capacity and navigate complex change. To stay grounded, I rear rare breed cattle and sheep.

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Molly Shrimpton, Impact
UK
Molly andShrimpton
Content Editor
Having joined the business in 2019, I work as part of the marketing team, creating and editing written content for the Impact blog. I currently work part-time whilst I study for a PhD in the environmental humanities. Outside of work, I love fell walking, outdoor swimming, learning about conservation, and going on adventures with my crazy dog!
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David Cooper, Impact
USA
David andCooper
Senior Consultant

I have been working in L&D since 1992 and joined Impact in 2004, providing design, management, and delivery expertise to clients around the globe. Current initiatives have me consulting with clients from multiple business sectors to coach and facilitate the development of key leadership talent. I am also a past adventure consultant and professional rock climbing guide with numerous alpine and big wall ascents around the world.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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