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Talent Development Programme at UGL/DTZ

Coniferous forest by the water

About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Testimonials
See what our customers say about us
Sara Shea
Head of Organisation Development
Farmlands Co-operative
“We have seen a significant shift in leadership capability and subsequent impact on organisational performance. Leaders have the confidence, skills and belief to lead their teams through change. This programme has also made a significant difference in raising awareness about the wellbeing and resilience of individual leaders and the important role they play in supporting our people, particularly through business transformation.”
Louise Turnbridge
Senior Manager - People & Organisational Development
Sony
"My brief to Impact was to create an assignment that would unite senior people in a common task to demonstrate that their combined skills create greater capacity to find solutions to strategic problems. Using the parallel challenges within the NGO’s brief, this event enabled us to address the challenges of strategic marketing in our organisation. Plus the team found extra motivation from the fact that their marketing expertise was able to really help Sight Savers."
Colin Kirk
Country Director, DFID Rwanda
Department for International Development
“Everyone in the office is now aware that he or she has some input which is important to DFID and which can contribute to the reduction of poverty in Rwanda.”