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Executive talent development for the hospitality industry at Hilton Worldwide

Kontakt
Town by the lake
Sektor
Turystyka i hotelarstwo
Rozwiązania
Talent Management

Kontekst

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Referencje
Klienci o nas
Michelle Stroman
Director of Professional Learning
Education in Motion
“What Impact really brought to the table was the human element. They really listened to what we wanted, and every time we posed a problem or had a question, instead of getting frustrated, they were excited by it! That attitude is the attitude we want for our staff and our students.”
Participant
Ringier Axel Springer Polska
"There are a lot of experts in our company, smart people who do not take part in the discussion, during this workshop, I had a chance to hear something clever from every person and thank you for that.”
Ani Acker
Global Head of Learning and Leadership Development
Celonis
Our goal was to break away from the traditional lecture-based leadership development programmes and create a highly energising, engaging, personalised and immersive experience. Leaders of Leaders is now THE flagship programme that everyone wants to participate in. Our leaders are prepared to take Celonis to the next level and take on the complex challenges and changes that are ahead.