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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake

Kontekst

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

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Margaret Ollerenshaw
Head of Leadership, Talent Development
Co-op
“Impact have built a strong and trusting partnership with Co-op, which has allowed us to explore leading-edge, unique ways of approaching and landing our transformational change agenda. The response from our leaders has been amazing.”
Armelle Savidan
Faurecia University Europe & Global Programs
Forvia Faurecia
“Pivoting our face-to-face leadership development programmes to fully virtual solutions was a quick and effective solution that has supported Faurecia
people all over the world”
Julie
Participant
Modulaire Group
"The 'conversations that count' talent programme is a great opportunity to improve the understanding of our business with a broader perspective, to work with new people and to learn from them and to develop new leadership skills."