Meet the team

I deal with account management and sales development for Impact Italia and I enjoy delivering some of our programmes a lot. I am an Impact enthusiast and my brain is always looking for new ideas to bring the value of our fantastic brand to the market. You can find me at the office, on my Vespa on the streets of Rome, on my BMW bike surfing the best routes of the world! Do you want serious and reliable references? Ask my wife and my 6-year old twins.

I support the growth of business professionals. Sometimes, when having some skills is not enough for a manager to be effective or happy, the best approach is to recognize the key issues and work toward overcoming the limiting assumptions, developing new approach or strengthening other assets. As a coach, I apply questions, challenges, experimental techniques, but also analysis, advice, individual training.

Prior to becoming a senior consultant for Impact, Jocelyn had over 17 years experience and took various roles within FMCG, Manufacture & Pharmaceuticals. Jocelyn has been extensively involved in delivering international talent management & culture change program touching all levels of organizations. She has an engaging interpersonal style and maintains a strategic focus whilst addressing the needs of business and the individuals.

“Creator,” a relatively new job in Impact Japan, is a role to generate programmes, programme-tools, marketing tools, sales tools as well as internal-use tools based on new ideas. Although I do not directly work neither with our clients nor participants of our programme, I am always willing to support you all.

I have experience as an HR Manager in multinational and Italian companies, managing L&D, recruitment, employees relations, coupled with across-the-board experience in consultancy projects on those subjects. Since 2013 I have been supporting organisations to change with a focus on learning and development with main focus on leadership, individual effectiveness, business coaching and change management.

In my early career I practised as an architect in the UK and Japan. This taught me a huge amount about being curious, creative and professional to solve clients' needs. For the last 18 years I've worked globally on developing innovative world-class solutions that delight and excite clients. It's been an incredible journey from Tokyo, to Bangkok, to Paris, to New York and of course Windermere - our HQ! I love it!

Analogue at birth, digital by design. I head up Impact's social media, website and newsletter "In Good Company", based in our London office. What excites me at work is bringing Impact's unique brand and tone of voice to life in all things online. I love travelling so you'd mostly find me not at home.

I am responsible for our support team and coordinating the Warsaw office. I project manage, which includes monitoring facilitation, communicating with partners, background logistics and managing course equipment for our fantastic experiential projects. Since joining in 2005 my role has developed through office manager and H&S advisor. I love what I do and the people I work with. Personally, I am getting to know my young son and understand his world.

Being a reliable partner of our clients in their development challenges, mixing my reflexivity, sensitivity and good spirits, is what I strive for. I put a lot of energy intuition next to my “human touch” in everything I do. Singing, playing the piano, and social dancing are my lifeblood. I adore exploring the world getting surprised by the beauty of diversity.

Since 2006 I have coordinated programme delivery. This involves meeting facilitators and consultants to design great modules, using creativity to ensure participants have profound learning experiences that add value to their organisation. I manage project set up and use technical skills such as abseil belaying. I have a teaching licence to teach PE. Now I enjoy working using my body, so I love to do exercise and jogging, swimming, gymnastics, and most outdoor things!

As an Account Director with Impact I’m able to leverage my ten years of Business Development and Account Management experience.  I thrive in environments where I am able to develop and uncover new opportunities with partners and businesses.  Most of all I am a people person and love building trusting relationships.  In my spare time, you will find me spending time with my husband, two boys and our dog.

As a Client Services Consultant at Impact I work with clients on the West Coast and in Western Canada to support experiential leadership learning initiatives. I recently joined Impact after my previous experiences as Director at Linkage and Director of Client Engagement at The Gallup Organization. Outside of work you will find me spending time with my three boys and wife or up in the mountains skiing.

I am responsible for the smooth running of the office and providing support to our close-knit team. With a background in design and marketing, I apply creatively to all facets in particular the development of presentations and proposals. I am passionate about health and well-being, practising yoga daily and surrounding myself with positive people which Is why I love working for Impact. 

I dedicate my time to working with leaders and teams in unlocking potential, strengthening alignment and in stimulating innovation, in a way that sees us surpass the visions we uphold.

I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.

My enthusiasm for life is ignited when surrounded by inspiring people and growing through exploration. Born in Canada, my passions have led me to travel within various countries. I joined Impact motivated by their commitment to empowering people and business cultures to thrive while making a positive difference.

This is my return to Impact after 11 years, as Sustainable Business Enabler. During my absence I had my own journey to different countries to explore different ways of education. Established a volunteer organization in 2016 and since 2020, supporting Rohingya children in refugee camps became our main activity. Only people can change the world for a better place. Education is my lifetime passion and a continuous lifework.

I'm passionate about helping those around me grow and develop. I utilize my knowledge of recruiting, onboarding and managing multiple complex projects and deadlines. I create project plans, manage client requests and relationships and create program materials. As a traveller at heart, I’ve visited 26 of the 50 US states, 11 foreign countries and 8 of the Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.

An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. Fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients; wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).

I enjoy using my strengths in operations management to bring organisations into the chaos and to connect people with resources. I look forward to supporting the team from behind the scenes to execute the programs successfully and meaningfully. In my personal time, you will find me traveling, cooking, event planning, reading, and involved in theatre and film productions.

After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.