Leadership and Talent Development

Developing people and identifying future leaders


Ericsson Market Unit South East Europe (MUSEE) is part of the Ericsson group. Ericsson provide telecommunications equipment and related services to mobile and fixed network operators globally.


Ericsson MUSEE wanted a new way to develop their people and identify potential future leaders. They wanted to create a learning environment that allowed the participants to:

  • Engage emotionally in a challenging experience
  • Take time to reflect on their own behaviours
  • Focus on personal growth for career development.

Impact Italia and Ericsson MUSEE worked in partnership to create an innovative and challenging programme focussing on personal and professional development. Pre-event the programme included 360° feedback, MBTI and a session with an Impact coach. During the two and a half day programme the participants took part in a series of experiential projects that included ethical dilemmas and an ‘in-tray’ exercise.


"Our new programme was a great success. The participants were deeply involved and gained awareness and motivation about ‘who I am’ and ‘what I want to change/achieve’. Many have said this was the most memorable development event they’ve ever participated in." - Piero Beltrame, HR Development, Ericsson MU South East Europe