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Coaching for Success Programme

Sektor
Technologia, Media i Telekomunikacja
Rozwiązania
Coaching
Kontekst

Special Broadcasting Service (SBS) are a multilingual and multicultural broadcaster in Australia.

In response to an SBS Employee Opinion Survey, a key goal was identified to create and implement a framework for all employees that would enable and recognise work performance and career development.


Impact Australia were chosen to work in partnership with SBS’ Human Resources team to design and deliver a Coaching for Success program.

The Coaching for Success program is a practical two-day event closely aligned to SBS core values.

The program introduces effective techniques and tools that participants can apply immediately to everyday coaching conversations with their staff.

Coaching for Success has effectively created a coaching culture, common language and a level of consistency for conversations across the organisation. To date the program has been rolled out to over 140 supervisors & managers from across the organisation.

Referencje
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Participant
Leading for Growth
Migros Bank
A lot has changed within my leadership style. I question my actions much more. I always try something new, I am much more courageous! I observe more consciously what is happening around me. I think about what I can improve and adjust details. I try to involve staff more in issues that concern them. In discussions, I listen actively and hopefully better, ask open questions, and to do all this much more consciously.
Steve Hill
CEO
Dara
Our change programme shows that empowerment and employee involvement are indeed key features of a high performing business. The results speak for themselves and have exceeded our greatest expectations – we couldn’t have done it without Impact.
Michelle Stroman
Director of Professional Learning
Education in Motion
“What Impact really brought to the table was the human element. They really listened to what we wanted, and every time we posed a problem or had a question, instead of getting frustrated, they were excited by it! That attitude is the attitude we want for our staff and our students.”