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Talent Development Programme at UGL/DTZ

Kontakt
Coniferous forest by the water
Sektor
Budownictwo i Nieruchomości
Rozwiązania
Talent Management

Kontekst

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Referencje
Klienci o nas
Dirk Anthony
Director Audio and Language Content
SBS
"An overall culture change was needed to ensure that the leadership development solution offered by Impact, gained traction beyond the training days. Management behaviour change is critical to ensuring we are able to retain the right skill base to deliver new services in a rapidly changing media world. Coaching for Success, and its aligned leadership expectations are critical to
improving our managers, therefore our talent and then our service to audiences."
Margaret Ollerenshaw
Head of Leadership, Talent and Learning
Co-op
“Impact’s partnership with the Co-op and their approach to creative change has helped us to transform the culture of learning in our organisation. Impact worked to truly understand our business & collaborated with our internal colleagues before creating unique learning solutions - solutions that have enhanced the way our colleagues can navigate and develop their careers at Co-op."
Kieran Simpson
Head of Public Affairs
Scottish & Newcastle
"The assignment has been so successful for both organisations that they are building upon the work already achieved for a sustainable, ongoing partnership for the future. The partnership with Turning Point is an important element of Scottish & Newcastle's approach to responsible drinking. This project provided an opportunity to practise the skills learnt in the workshops and has enabled our graduates to learn the realities and practicalities of working as a team."