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Talent Development Programme at UGL/DTZ

Kontakt
Sektor
Budownictwo i Nieruchomości
Rozwiązania
Talent Management
Kontekst

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Referencje
Klienci o nas
Michelle Stroman
Director of Professional Learning
Education in Motion
“What Impact really brought to the table was the human element. They really listened to what we wanted, and every time we posed a problem or had a question, instead of getting frustrated, they were excited by it! That attitude is the attitude we want for our staff and our students.”
Cate Harris
Group Head of Sustainability & Global Head of Lendlease Foundation
Lendlease
"Lendlease Foundation’s Springboard program is a global program proven to generate remarkable outcomes"
Gareth Owen
Deputy Director of Emergencies
Save the Children UK
The involvement of Impact has been hugely valuable to us not only for the crucial professional insights and recommendations they were able to offer the training process and the programme as a whole, but also as their consultants bring such great energy and enthusiasm with them. It is uplifting and exciting to have them on board.