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Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.

Since joining Impact in 1999 life became very interesting for me! I am meeting fascinating people every day, I am privileged to peek into their daily challenges and successes. Executive teams, line managers, and employees - I love to have a full picture, and inspire them to make their lives easier, less stressful, more productive or simply more fun! I couldn’t ask for a better job. 

I love to lead development. Development of reflection, knowledge and conviction. Personal and individual. Development of values, attitudes, performance and decisions. For a better understanding of People and for a greater invest into the worlds future.

I enjoy seeing others achieve in their own unique ways; therefore,  consider myself privileged to be a member of Impact's vibrant team. Being a member of an organisation that puts people first and provides worthwhile programs to enable people to take charge of their own development is satisfying. Being out in nature allows me to be in my zen space. I love all kinds of bridges, black-and-white photos, and trains.

I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.

I help to support the entire business with all of their IT related needs. I have had a large passion for all things technology since I was a kid. In my spare time, you can catch me listening to music, on my PlayStation or playing Dungeons and Dragons. 

I enjoy working with people, teams and organisations to perform to their potential. My outdoor leadership degree, time working in the outdoors and coaching has built a foundation for me which I have had the privilege to build upon for the last eight years at Impact working as part of the delivery team with various clients. I have a keen interest in areas of the business such as leadership development, wellbeing and experiential learning.

I am a passionate, strengths-based leadership coach and facilitator who focuses on taking what is right with people and creating more of it! I have a passion for driving sustainable DEI and well-being initiatives, specializing in LGBTQ+ and mental health topics.

Leading the US finance department includes guiding my team, considering new ways for increased financial success, keeping the team financially informed and ensuring accurate reporting. I have a business/accounting degree and 15+ years experience as a CPA. I see myself as a finance skilled business partner rather than an accountant. I love spectator sports, food, wine, whisky, binge watching TV, travel, wood burning open fires and being outside in the fresh air.