Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.
An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.
As a Project Coordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Project Management team. My favourite way to spend my time outside of work is travelling to different places and countries, and after moving to the Lake District a few years ago, I love being based in such a beautiful place every day!
I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!
Hi! I am an occupational psychologist, coach and trainer! I have been working for over 20 years to help companies develop and enhance their greatest capital, their people! I met Impact many and many years ago, and I am still proudly part of it! In my spare time I am a theatre actress, a traveller, but above all... a mum!
Born in the Netherlands, I aim for simplicity, clarity and efficiency in my designs and processes. I appreciate Dutch, German and Swiss designs for their geometric boldness and witty solutions as well as the minimalism and sense of calm in modern Japanese design. To soothe my creative brain, I put on my running shoes and head for the beautiful hills that surround me to rediscover my peace and tranquillity.
I love exploring issues that my clients face and helping to find practical solutions. My other roles include developing Impact’s thinking around leadership and team development, and using systemic perspectives to encourage responsible leadership in business and society. Convincing, articulate and credible as a facilitator, I'm passionate about helping people realise their full potential...including myself! I love ski-mountaineering and any ways to access wild places.
My food and beverage career began with a bartending job as a student. Working in large restaurants taught me that guest service depends on recruitment and training. After roles as restaurant manager, supervisor, and recruitment and training lead, I focused on employer branding and training programs. To deepen my expertise, I joined Impact Japan, a global leader in experiential learning. I am now developing as an organizational development partner in CSD. I enjoy fishing, hiking, and rugby.
Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.
With nearly 18 years in the retail industry, I held roles such as sales, store manager, trainer, and area manager. These experiences taught me that when people grow, organizations grow. Supporting others made me reflect on my own growth and whether I still had something to offer. To challenge myself, I moved into a new industry. Now, I work to create training experiences that resonate emotionally and leave a lasting impression—while continuing to grow with my clients.
I have experience as an HR Manager in multinational and Italian companies, managing L&D, recruitment, employees relations, coupled with across-the-board experience in consultancy projects on those subjects. Since 2013 I have been supporting organisations to change with a focus on learning and development with main focus on leadership, individual effectiveness, business coaching and change management.
I have been supporting people in communication for 20 years. Initially as a consultant and currently as a trainer, coach, and mediator. I am passionate about people and the complexity of human nature, and like to help tame this complexity for a specific purpose. Socially involved, I'm also a mother of three. Between all this, I find balance in meditation, yoga and nature.
I love why Impact exists, which is to liberate human potential. I love building effective client relationships both externally and internally, the people at Impact are passionate, motivated individuals, and I love working here. I am always out and about, whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!
Bridging future-oriented research, innovation, and design principles and practices, my focus is on optimising our core business through developing and delivering resilient, human-centred solutions. I bring energy, raise questions, push boundaries and break rules. The most vital part of my life is the people within it, as the relationships we hold with one another are everything.
I bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform at their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than exploring the wilderness with family and friends or tackling an unusual sporting challenge.
Working as a planner at Creative and Marketing Department since 2019. Before Impact, my career was mainly on the position of sales and marketing at the bank and advertising agency. My focus is on the capacity building for both individual and team. Virtual team building is one of the fatal themes because I am working as a full remote member. I love traveling around the world with my backpack and enjoying beautiful local delicacies!
I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.
Sum myself up in a paragraph? There’s a challenge! And maybe a good starting point. I like challenge. I like the challenge of grabbing attention with interesting, useful and relevant marketing. From a new website or re-brand to a sell-out festival, for me it’s all about customer first. I like a physical challenge too, and the challenge of how long I can last without listening to music!
I joined in 1982 when the company was two years and totalled four people. I have had the great privilege of what seems like two parallel careers - helping to build and develop our business and working with clients to help them do the same with theirs. I love the variety of my role, that at Impact personal talent is more important than hierarchy, and that we have never waivered from our vision to make a positive difference in the world, through leadership development.
My role is to build strong, trusted partnerships with clients and help bring our shared purpose to life: liberating human potential and creating organisations that are truly worth working for. I’ve worked across a wide range of roles at Impact, giving me broad experience and a unique perspective on the business. Outside of work, you’ll usually find me out in nature, reading, cooking, or—more likely—chasing after my energetic toddler.
Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year.
Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).