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私たちは、エネルギーと才能、情熱にあふれた沢山のスタッフで支えられています。世の中をより良くしたいと願う人たちが集う場所、それがインパクトです。

Caroline Airey
UK
Caroline andAirey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Ilaria Capogrossi Guarna
Italy
Ilaria andCapogrossi andGuarna
Key Account Support

I had the chance to join Impact Italy in June 2022 Joining Impact has added value to my professional background giving me the opportunity to work with very special collegues in a world company.I support our team and I coordinate the Milan Office.

In my spare time I like to travel to discover new destinations and people. I love animals and sports, especially skiing.

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Sam Parkin
UK
Samantha andParkin
Credit Controller

I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.

 

Sam Williams, Impact
UK
Sam andWilliams
Business Development

At 21 I had my first day of work at Impact in the stores... I am still making up for everything that happened that week. My passion is in sports coaching and development. My journey with Impact has taken me traveling around the world where I continue to meet and work with many amazing people. I am a big family man, and love surrounding myself with the best of company. If I am not herding terrifying highland cattle, I’ll be playing rugby or baking sponge cakes. 

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Greg Bartlett
Australia
Greg andBartlett
Senior Consultant

I design, develop and manage solutions for key clients. I am passionate about helping people and businesses be at their best through practical and personal change. I love bringing innovative and challenging ideas to my work. I get my energy from time with my gorgeous family, my exciting work and my personal passion for sport and adventure.

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Fabio Gabbiani
Italy
Fabio andGabbiani and
Senior Consultant and Key Account Leader

With over 26 years as L&D and Internal Communication manager in large multinational companies, I’ve developed deep knowledge in consulting roles, building trusting relationships with all levels of an organization, implementing complex projects. I love my job, the countryside, animals and sports.

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Natassja Gale
UK
Natassja andGale
Strategic Designer (Digital Operations)

Bridging future-oriented research, innovation, and design principles and practices, my focus is on optimising our core business through developing and delivering resilient, human-centred solutions. I bring energy, raise questions, push boundaries and break rules. The most vital part of my life is the people within it, as the relationships we hold with one another are everything.

Yui Tanaka(Yucho), Impact International
Japan
Yui andTanaka(Yucho)
Coordinator

My food and beverage career began with a bartending job as a student. Working in large restaurants taught me that guest service depends on recruitment and training. After roles as restaurant manager, supervisor, and recruitment and training lead, I focused on employer branding and training programs. To deepen my expertise, I joined Impact Japan, a global leader in experiential learning. I am now developing as an organizational development partner in CSD. I enjoy fishing, hiking, and rugby.

Carrie Fritz Impact International
USA
Carrie andFritz
Head of Program Management

I'm passionate about helping those around me grow and develop. I encourage my team to bring themselves into everything they do.  Our diverse backgrounds, experiences and perspectives help us partner efficiently and effectively with colleagues and clients.  As a traveller at heart, I’ve visited 31 of the 50 US states, 14 countries and 8 Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

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Ava Gayowski
USA
Ava andGayowski
Business development & marketing coordinator

I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone. 

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Mirko Brinoni
Italy
Mirko andBrinoni
Consultant and Facilitator

My career has been very weird and challenging so far. I graduated in industrial chemistry, then worked as a research scientist. In 2014 I moved to the energy field as consultant and account manager in charge of technical trainings and management courses. This job lasted 10 years and made me passionate about human resources management. I joined Impact where I can improve my skills as a trainer and facilitator and cooperate with a real great team.

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Zuzanna Naruszweicz, Impact
Poland
Zuzanna andNaruszewicz
Head of Consultants & Project Management

I love the moments when people start seeing their challenges from a different perspective and discover new possibilities for action. I design learning experiences that connect curiosity about people with curiosity about business. At Impact, I value the freedom to experiment, learn and create solutions that make a real difference. Outside work, you will most likely find me on a bike or behind a camera somewhere on the road.

Alicja Pietrasz, Marketing Executive
UK
Alicja andPietrasz
Digital Marketing Executive

As a Digital Marketing Executive I am responsible for a broad range of global marketing projects and activities. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people around the world will hear about the great changes we make for organisations and their people. I am a nomadic soul and travel often to discover, experience and learn how the world and people differ.

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Anthony Barrett
UK
Anthony andBarrett
Senior Consultant

I am an experiential learning consultant & coach with a passion for adventure, the wild places and sustainability. I design & deliver learning experiences that help people & organisations strengthen the bridge between the business need for results and the human need for connection. I help people explore their “awareness of self” and how they can better engage with the people, systems and organisations that surround them.

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Sabrina Bianchi Impact
Italy
Sabrina andBianchi
Head of marketing and Communication

I joined Impact in early 2022, and it was the best start to the year ever! My commitment is to develop and implement communication and marketing activities to give more and more visibility to the pathways and initiatives we create for our clients. In my spare time, I cheer for Inter and organize dinners and trips with friends and family.

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Arianna Bianchi
Italy
Arianna andBianchi
Consultant and Facilitator

As a consultant, I hope to be a catalyst for change, helping others to discover what their real needs are. Empathy, curiosity, creativity, organisation and strong sense of duty are the things that most characterise me. I love the adventure and the discovery of travelling, organising outdoor trips with friends in close contact with nature… But also sharing a gin lemon or a barbecue at home is not so bad!

Ryota Motohashi (Motty), Impact International
Japan
Ryota andMotohashi(Motty)
Client Partner

Exploring Human and Organizational Creativity 
I have 8 years of experience in the food and beverage industry, focusing on talent and organizational development. Discovering coaching inspired me to apply it in the field, seeing people transform through intrinsic motivation. This led me to join a coaching firm, supporting various industries.  Motivated by the question, "How can individuals and organizations unlock their potential?", I joined Impact to further develop my expertise.  I enjoy playing the drums and held a live performance last year. My motto: "Immerse myself in what I am passionate about while working." 

Andrew Robinson, Impact International
UK
Andrew andRobinson
IT Manager

I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.

Doug Greenhough, Zinco
UK
Doug andGreenhough
Head of Learning Tech

I love both learning and technology, so leading Impact’s learning tech R&D is a fantastic gig. Technology can sometimes feel in conflict with the humanity we seek to serve, but thoughtful application of tech immerses us in challenging experiences, brings us closer together and helps us to learn the most important, most human skills. My approach to learning tech (and life, for that matter) echoes Impact’s practice: experiential and human-centred.

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Lucy Gardner
UK
Lucy andGardner
Project Coordinator

As a Project Coordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Project Management team. My favourite way to spend my time outside of work is travelling to different places and countries, and after moving to the Lake District a few years ago, I love being based in such a beautiful place every day!

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Simon Wagstaff
UK
Simon andWagstaff
Senior Consultant, UK

I joined in 1982 when the company was two years and totalled four people. I have had the great privilege of what seems like two parallel careers - helping to build and develop our business and working with clients to help them do the same with theirs. I love the variety of my role, that at Impact personal talent is more important than hierarchy, and that we have never waivered from our vision to make a positive difference in the world, through leadership development.

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Michelle Roberts, Impact International
UK
Michelle andRoberts
Head of HR

I love the variety of my role, working with global clients on complex projects and learning from inspiring Impact people, no two days are the same. I’m responsible for the quality of customer service, building excellent client relationships, providing commercial strategies with meticulous project scoping and planning, alongside first class solution delivery and evaluation. I love the outdoors; walking, running or camping with our two boys and crazy cocker spaniel. 

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Magdalena Kwiatek, Senior Consultant
Poland
Magdalena andKwiatek
Senior Consultant

For over 22 years, as a consultant, coach and partner, I support leaders, teams and organizations in the process of change. I am an "educational gadget-head.", sharing what I learn with others, because of my passion for people development. Privately my husband and I run “No Kill” fishing-field, building a community of exceptional people.

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Małgorzata Kniaź, konsultant Impact
Poland
Małgorzata andKniaź
Senior Consultant

Having experienced business from many perspectives, from manager to board member, I understand the opportunities and pressures leaders face. I am passionate about helping people discover their potential and find the courage to act. I believe the best leadership starts with self-awareness, strong relationships and a willingness to keep learning.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

Read the case study (opens in a new tab)