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Coaching for Performance

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St.George Bank is one of Australia's leading retail and business banking brands, serving over 2.6 million consumer, business and corporate customers.

Inline with the bank’s new brand initiative ‘Start Something’, Andy Fell, General Manager of St.George’s Retail Bank is driving an epic journey of transformation. He recognised that this provided a unique opportunity to build leaders at all levels across the business. Impact Australia were initially engaged to create a series of senior leadership and cross-functional team development events aimed at building a high performance culture in the retail bank.

Coaching for Performance is a two-day development program designed to provide people leaders with a mindset and range of highly practical coaching and challenging skills that will help them to grow the capabilities, motivation and commitment of their team members.

“This programme has really ‘started something’. We believe that there is a little dragon inside all of us…and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.” - Andy Fell, General Manager, Retail Banking

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Participant
Henkel
“Because of our great results, we were awarded Country of the Year, which was a first for Asia as an in-house commendation.”
Shauna Stones
APAC Talent Partner
Experian
“Impact were world class in their ability to align desired outcomes and design a challenging leadership experience. Their facilitation was on. point, woven in perfectly with the external conditions our participants were experiencing. The programme challenged participants in many different forms to ensure everyone was stretched. It brought an awareness of how to handle difficulty and ambiguity, of the impact they had on others, and of the strength they drew from themselves and their team."
Piero Beltrame
HR Development, SE Europe
Ericsson
“Our programme was a great success. The participants were deeply involved and gained awareness and motivation about ‘who I am’ and ‘what I want to change/achieve’. Many have said this was the most memorable development event they’ve ever participated in. Co-operation with Impact was excellent. We especially appreciated their consultative skills and creativity in designing the programme, their ability to listen to our needs and also their observation and feedback abilities with the participants."