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Coaching for Performance

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St.George Bank is one of Australia's leading retail and business banking brands, serving over 2.6 million consumer, business and corporate customers.

Inline with the bank’s new brand initiative ‘Start Something’, Andy Fell, General Manager of St.George’s Retail Bank is driving an epic journey of transformation. He recognised that this provided a unique opportunity to build leaders at all levels across the business. Impact Australia were initially engaged to create a series of senior leadership and cross-functional team development events aimed at building a high performance culture in the retail bank.

Coaching for Performance is a two-day development program designed to provide people leaders with a mindset and range of highly practical coaching and challenging skills that will help them to grow the capabilities, motivation and commitment of their team members.

“This programme has really ‘started something’. We believe that there is a little dragon inside all of us…and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.” - Andy Fell, General Manager, Retail Banking

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Stephen Dando
Business Sponsor of Generate
Thomson Reuters
In reality, one of the biggest challenges is global virtualisation and we got it right through our Generate programme. It's a profound experience for participants, that also deepens loyalty to Thomson Reuters.
Aidan Keough
Head of Retail Banking
St George Bank
“The workshop is very practical and built my confidence to be a better coach. The real plays were so useful to go back to my team and have more effective helping conversations. I am now more prepared and have a framework to use”
Marc Robin
Programme Manager
UNGC
"The collaboration has yielded results beyond our expectations, with Impact providing what they are unrivalled for: energy, interactivity, and disruption”