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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Settori
Hospitality
Soluzioni
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
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Louise Turnbridge
Senior Manager - People & Organisational Development
Sony
"My brief to Impact was to create an assignment that would unite senior people in a common task to demonstrate that their combined skills create greater capacity to find solutions to strategic problems. Using the parallel challenges within the NGO’s brief, this event enabled us to address the challenges of strategic marketing in our organisation. Plus the team found extra motivation from the fact that their marketing expertise was able to really help Sight Savers."
Jeremy Woodall
United Nations Joint Logistics Centre
International Organisation for Migration
"Without doubt this initiative [the IOM Remote Assessment Teams launched in Batagram] will increase the effectiveness of the “Winter Race” operations and has provided a framework for an expansion of such work as the winter increases the number of inaccessible communities."
Cate Harris
Group Head of Sustainability & Global Head of Lendlease Foundation
Lendlease
"Lendlease Foundation’s Springboard program is a global program proven to generate remarkable outcomes"