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Executive talent development for the hospitality industry at Hilton Worldwide

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Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 


Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
Scopri cosa ne pensano i Clienti
Brad Smith
Programme Participant
Farmlands Co-operative
“It has really changed me as a person but also you can see the change around the organisation.”
Bernard Galton
HR Director
Welsh Assembly Government
"Impact are a refreshing company to work with. They make everything feel bespoke and special to you. Too many companies recycle their product but Impact can always be relied upon to deliver training and development with a personal touch. Carefully constructed programmes which are fun and innovative but equally deadly serious with key business deliverables. The products are business focused and the people have real passion for what they do and are hungry to make a difference to their clients."
James Huitson
Turning Point
Scottish & Newcastle
"Creating a genuine partnership has been the key to success for Turning Point and Scottish & Newcastle’s approach to CSR. By rooting the programme in an understanding of each organisation’s objectives and business goals, we have produced something which is robust, creative, has longevity and adds real value to all organisations and our end users."