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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake
Settori
Hospitality
Soluzioni
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
Scopri cosa ne pensano i Clienti
Marika Templeman
National Manager, Workforce Development
Emerge Aotearoa Trust
Highly recommend Impact if you’re looking for a bespoke leadership programme to lift capability, improve self-awareness, build trust and connection with your senior leaders. Together we developed a great partnership, they really listened to our needs, and adapted quickly to our ever changing needs. They oozed professionalism throughout the development and design but we also enjoyed great laughs along the way.
Participant
Nestle
"Coaching for Success can help build the organisation dynamics as well as the manager’s skills to improve team performance by using GROW and PRO techniques."
Peter Reynolds
Director, Communications
bwin.party
"I was quite sceptical about the merits of a programme like this so approached it with some reservations. However, right from the start I enjoyed the whole experience. It was challenging mentally, physically and emotionally and I found I was stretched in every direction. As a result, I learned a lot about myself but also about my colleagues, most of whom I was meeting for the first time."