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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Settori
Hospitality
Soluzioni
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
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Vivienne Robinson
Head of Professional Learning, Education in Motion
Education in Motion
“What Impact bring to the table is the human element. They take the time to understand our needs and continue to refine the programme to ensure its ongoing relevance and impact. This commitment to quality and collaboration is reflected in the external recognition the programme has been awarded twice from Brandon Hall Group Excellence Awards.”
Malgorzata Bartler
HR Director
Play
Over our three year collaboration with Impact, the Challenger and Play for Future Academy programmes have enabled employees to introduce PLAY to the next level of business development. From our start-up phase we have moved on to growing the business, but have kept our focus on development, innovation and efficiency of both the organisation and our costs. Thanks to the development of key competencies, our managers are able to build and implement strategy with great understanding.
Sara Shea
Head of Organisation Development
Farmlands Co-operative
“We have seen a significant shift in leadership capability and subsequent impact on organisational performance. Leaders have the confidence, skills and belief to lead their teams through change. This programme has also made a significant difference in raising awareness about the wellbeing and resilience of individual leaders and the important role they play in supporting our people, particularly through business transformation.”