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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake
Settori
Hospitality
Soluzioni
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
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Participant
Experian
“It was an amazing learning experience. I’m extremely grateful to be part of the programme. Thank you for believing me and giving me courage. I got more than I could imagine out of it and definitely not what I was expecting.”
Particpant
Area Manager
Co-op
“In 30 years of retail this has been the best change conference I’ve ever been to.”
Afroditi Bousnakis
National Head of Learning & Development
BDO Australia
"Focusing on our principals, this programme was to be dynamic and challenging, featuring leadership and business development elements aswell as opportunities to drive our strategy, mission and values. For this reason, we decided to partner with the team at Impact and The Talea Group to collaboratively scheme this long-term programme we now call Apex."