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Executive talent development for the hospitality industry at Hilton Worldwide

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Settori
Hospitality
Soluzioni
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
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Particpant
Area Manager
Co-op
“In 30 years of retail this has been the best change conference I’ve ever been to.”
Simon Kettle
Head of Learning and Organisational Development, Onward
Onward
If you view leadership development as a cost, it can be hard to justify. But when you see it as an investment in people, in the organisation, and in shaping the culture - leading to a better colleague experience and, ultimately, a better customer experience – it becomes clear that investing in leadership development isn’t just justifiable, it’s essential.
Adam Eaton
Director of Group Management
Aviva
"These experiential development projects deliver significant benefit; connectivity to the company’s purpose, ‘prosperity and peace of mind’, a tangible sense of well- being and rapid team formation. Impact have delivered some extremely well organised projects that have had a very beneficial effect on the local community.”