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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Settori
Hospitality
Soluzioni
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
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Participant
Nestle
"Coaching for Success is a very good topic which helps our managers increase their ability to coach and challenge."
Colin Kirk
Country Director, DFID Rwanda
Department for International Development
“Everyone in the office is now aware that he or she has some input which is important to DFID and which can contribute to the reduction of poverty in Rwanda.”
Jeremy Woodall
United Nations Joint Logistics Centre
International Organisation for Migration
"Without doubt this initiative [the IOM Remote Assessment Teams launched in Batagram] will increase the effectiveness of the “Winter Race” operations and has provided a framework for an expansion of such work as the winter increases the number of inaccessible communities."