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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
行业
Hospitality
解决方案
Talent Management

关于

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

客户评价
了解客户对我们的评价
Michelle Stroman
Director of Professional Learning
Education in Motion
“What Impact really brought to the table was the human element. They really listened to what we wanted, and every time we posed a problem or had a question, instead of getting frustrated, they were excited by it! That attitude is the attitude we want for our staff and our students.”
Participant
Nestle
"Coaching for Success can help build the organisation dynamics as well as the manager’s skills to improve team performance by using GROW and PRO techniques."
Steve Kenzie
Executive Director
UNGC
“It has been an absolute pleasure working with Impact throughout the whole roadshow. Their creativity and level of professionalism are beyond what I ever expected”