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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
行业
Hospitality
解决方案
Talent Management

关于

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

客户评价
了解客户对我们的评价
Bernard Galton
HR Director
Dara
Right from the start we saw changes in behaviour right through the organisation. There is a great energy and recognition of the need to develop people skills. Managers understand the requirement for coaching rather than dictating, and looking at what they are trying to achieve rather than taking a command and control outlook
Alison Holmes
Manager & Leadership Programme Manager
FAO
“Our aim is to support managers at FAO by offering them access to the most up-to-date thinking in leadership. The Effective Leadership course has been designed with this in mind.”
Marie Millar
Leadership and Learning Manager
APA
"Impact certainly rose to the challenge and demonstrated change and agility in action. They developed and facilitated a highly interactive and relevant workshop to this cohort , receiving fantastic feedback from the participants. Thanks for making this work and for always demonstrating their core company values."