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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
行业
Hospitality
解决方案
Talent Management

关于

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

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Ben Harris
Programme Participant
Cape
"Before the programme I was probably what you’d call a classic micro-manager. I now delegate work to my direct reports and am enjoying watching them develop their own styles and strengths supported with my coaching. I am proud of the development I’m seeing in the people around me now that I’m letting them expand their capabilities and helping them achieve their full potential."
Aneta Trojanowska
Development Manager
Play
“Impact worked with a group of 12 high potential managers from PLAY. The main objective was to support the participants to create their own development plans. Impact’s development centres are different; participants are part of the learning process, receiving regular feedback to help build a picture of ability along with identifying improvement areas. The project, which was professionally designed and delivered, ensured that each participant benefitted from opportunities for personal insight and learning."
Participant
Lendlease
“My outlook both professionally and personally changed dramatically and I implemented this immediately after I returned due to the skills and confidence I gained at Springboard - Thank you”