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Zespół

Impact to zespół energicznych, utalentowanych i pełnych pasji ludzi, którzy chcą coś zmienić. Nasi ludzie pracują w ponad 30 miejcach na całym świecie.

Trees and roads
Sarah Osteen
USA
Sarah andOsteen
Senior Consultant

I have spent my career exploring, researching, teaching, coaching and practising leadership skills. I love working with individuals and groups to tackle hurdles and develop strategic initiatives. When I am not designing programs, I like to spend time with my son and my husband building forts out of driftwood or laughing with friends in the beautiful pacific northwest.

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Senior Director - Client Services, Americas
USA
Martin andSmith
Senior Director - Client Services

I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work.  I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.

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Carrie Fritz Impact International
USA
Carrie andFritz
Head of Program Management

I'm passionate about helping those around me grow and develop. I encourage my team to bring themselves into everything they do.  Our diverse backgrounds, experiences and perspectives help us partner efficiently and effectively with colleagues and clients.  As a traveller at heart, I’ve visited 31 of the 50 US states, 14 countries and 8 Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

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Sam Rostas, Impact International
UK
Samantha andRostas
Global Lead

After 10 years leading the UK, I am now in a global role focused on two areas: one leading a people project, the other focused on marketing. I grew up through Impact as a marketer and love the buzz of building business through brand and storytelling. My other passion is the people and culture here, so this is the ideal combination for me. When I’m not working, I love spending time with my family, enjoying the outdoors and practicing yoga.

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Daniel Osborn
UK
Daniel andOsborn
Business Data Analyst

Having the job title 'analyst' means that I've been lucky enough to get involved in a wide range of projects both internally and working with clients. I love helping people get the most out of the tools they are using, making processes as efficient as possible and understanding data – all of which is part of my work every day. Outside of work, you’ll usually find me in the Lake District somewhere with my family.

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Goran Kelecic, senior consultant
Poland
Goran andKelecic
Senior Consultant

I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.

Anna Brulińska Impact International
Poland
Anna andBrulińska
Senior Consultant

I am responsible for knowledge management, new solutions and coordinating associates. An active coach, psychologist and psychotherapist, I have over 20 years experience as HR manager with orientation on quality and business-context solutions. I have a broad knowledge about HR processes, policies and tools, verified by implementation. I am a mother of a teenage boy and in my free time I love going to concerts and jazz singing.

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Jaya Machet
Singapore
Jaya andMachet
Senior Consultant

My coaching & facilitation expertise builds on a strong foundation of 20+ years in senior management positions including global and regional roles. I guide leaders to their peak potential and help enhance their professional and personal impact. I grew up in India and then studied and worked in Switzerland for 23 years before moving to Singapore. This has helped me successfully bridge Eastern and Western thinking, with an in-depth understanding of both cultures. I am an avid reader and love to spend time in nature and travel. 

Hanna Świątkowska, Account Manager Director
Poland
Hanna andŚwiątkowska
Account Manager Director

For over 20 years I have been on the path of exploring and connecting the world of business and personal development. I work with people and organisations from the perspective of their potential, possibilities and needs. I support change in organisations and accompany transformations. My role at Impact Polska is Account Management Director and Senior Consultant… AND I LOVE IT!

Diana Fritz
USA
Diana andFritz
Account Director

As an Account Director with Impact, I’m able to leverage my ten years of Business Development and Account Management experience.  I thrive in environments where I am able to develop and uncover new opportunities with partners and businesses. Most of all, I am a people person and love building trusting relationships. In my spare time, you will find me spending time with my husband, two boys and our dog.

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Tim Lofthouse Impact
UK
Tim and(Lofty) andLofthouse
Support

I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.

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Mirko Brinoni
Italy
Mirko andBrinoni
Consultant and Facilitator

My career has been very weird and challenging so far. I graduated in industrial chemistry, then worked as a research scientist. In 2014 I moved to the energy field as consultant and account manager in charge of technical trainings and management courses. This job lasted 10 years and made me passionate about human resources management. I joined Impact where I can improve my skills as a trainer and facilitator and cooperate with a real great team.

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Naoshi Kimura (Woody)
Japan
Naoshi andKimura(Woody)
Manager, Client Success Department

Over 10 years of experience in retail industry, I experienced various roles, managing some stores as a store manager, executing retail strategies as a retail manager, and an internal trainer in the organizational change project, planning, making, delivering the programs to the managers and staffs. I am very much interested in “people change” so very happy to work at Impact to build my career as a professional of people and organizational consultant.

Connor Gildert, Sales, Americas
USA
Connor andGildert
Sales Operations Administrator

I work alongside our business development team to ensure we provide quality service to our global clients. I also work closely with our internal teams to help do our bit to help develop the local community. Impact gives me the space to be myself, which usually gets me into trouble...

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Michelle Roberts, Impact International
UK
Michelle andRoberts
Head of HR

I love the variety of my role, working with global clients on complex projects and learning from inspiring Impact people, no two days are the same. I’m responsible for the quality of customer service, building excellent client relationships, providing commercial strategies with meticulous project scoping and planning, alongside first class solution delivery and evaluation. I love the outdoors; walking, running or camping with our two boys and crazy cocker spaniel. 

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Araya Assawapayukul
Thailand
Araya andAssawapayukul
Operation and Programme Manager

Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.

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Yasushi Igarashi, Impact International
Japan
Yasushi andIgarashi(Yasu)
Safety Quality Controller, Master Coordinator

Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.

tiko chung
Australia
Tiko andChung
Programme Coordinator

I support the program deliveries and administration for the Australian team. Working with this positive and fun team allows me to grow constantly. Prior to Impact, I had 12-year experience in events management within the hospitality and education sector. Growing up in Hong Kong, the food paradise, I am a foodie and enjoy exploring the world of food and beverages.

Fabio Sparatore
Italy
Fabio andSparatore
Managing Partner and Executive Coach

After many years in big Italian firms, I now help clients understand and achieve their development goals. In Impact since 2003, I have gained experience in HR processes, organisational consultancy, assessment, training and development of managerial competences and leadership. I love mountain biking, silly jokes, deep reading, socialising and…meditating too. Whenever you want to work hard while having fun, call me!

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Sam Williams, Impact
UK
Sam andWilliams
Business Development

At 21 I had my first day of work at Impact in the stores... I am still making up for everything that happened that week. My passion is in sports coaching and development. My journey with Impact has taken me traveling around the world where I continue to meet and work with many amazing people. I am a big family man, and love surrounding myself with the best of company. If I am not herding terrifying highland cattle, I’ll be playing rugby or baking sponge cakes. 

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Agnese Calcagno
Italy
Agnese andCalcagno
Senior Consultant and Facilitator

I joined Impact in 2022 after many years in the Human Resources Departments, Career development path in the Communication, Marketing, Sales and CRM Departments of multinational companies and five years as a Consultant and Coach. I have developed very solid skills in all the processes that regulate the life and development of people and results in organizations. I love travelling, but the most exciting journey has always been the one I do with people.

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Mark Quest, Impact International
UK
Mark andQuest
Consultant

I’ve worked in learning and development since 2000 across a broad range of sectors. I always enjoy the challenge of identifying participants needs and matching the environment, task and conversation to help create meaningful and long lasting learning. Outside of work, you'll find me exploring the outdoors with my family, be that on bikes, in canoes, rock climbing or even exploring underground; we love the challenges that adventure brings to our lives.

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Gabrielle Thorpe, Impact
UK
Gabrielle andThorpe
Project Manager

After living in France and working in the ski industry for 13 years, I decided to move back to the UK, joining the Impact Project Management team. I work on several major global client solutions across industries such as insurance, pharmaceuticals, sportswear and automotive. I build strong working relationships, both internally and externally, to support teams through solution design to delivery.

Stephen Smith, Impact
UK
Stephen andSmith
DevOps Lead

I am the DevOps Lead at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my family.

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Przywództwo

The leadership playbook: executive summary

Jak przywództwo jutra buduje skuteczne rozwiązania w obliczu wyzwań technologicznych, demograficznych i geopolitycznych? Pobierz Leadership Playbook od Impact i dowiedz się więcej

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

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Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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