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Talent Development Programme at UGL/DTZ

Coniferous forest by the water
Settori
Construction & Property
Soluzioni
Talent Management

About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Testimonial
Scopri cosa ne pensano i Clienti
Beatrice Venditti
HR Manager
Stryker
"Our experience has been extremely effective for both professional and personal development. For all the participants, it was a 'rediscovery' process as colleagues. Impact facilitated the sessions with a professional and enthusiastic approach. Our team was stretched and challenged physically and emotionally. In module two, it was great to demonstrate what team and inclusion stand for - no prejudice and much personal learning. We are committed to go forward. Thank you for this fantastic experience!"
Sophie Smith
APAC HR Director
Experian
“It was a pleasure partnering with Impact. Their knowledge, expertise and passion for development in the great outdoors was superb. Our delegates got huge amounts of value from their jungle experience in Laos, creating life long learning and friendships. We look forward to working with Impact in the future.”
Stephen Mason
Group Finance Director
Sony
"I am writing to say a big thank you for taking the time to give your excellent presentation to HCT’s chief officers. The succinct analysis that you produced of HCT and the challenges of its management team has given us some clear pointers and has focused thought processes. Our Chief Executive, declared the experience ‘Excellent!’.”