Skip to main content
Creating Sustainable Enterprise

Global Office - Italy Navigation

  • Italia Home
  • Soluzioni
  • Metodologie
  • Case Study
  • Team
  • Blog
  • Contattaci

Search

Enter the terms you wish to search for.
DTZ UGL logo

Talent Development Programme at UGL/DTZ

Get in touch
  1. Home
  2. Impact Italia
  3. Talent Development Programme at UGL/DTZ
About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

Objective

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

Solution

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Result

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Read more on Talent Management
Share this...

Other case studies

Alitalia logo

Alitalia

Negotiation Skills

Read More
Thales logo

Senior Management Programme

Team building module

Read More
OSRAM

Leadership at OSRAM

Leadership development for managers at different stages of their careers

Read More
Assimoco logo

Sustainable innovation at Assimoco

A companywide leadership programme to stimulate innovation

Read More
Findomestic logo

Sustainable Innovation at Findomestic

Community Action Project

Read More
Kuwait logo

Talent Management Strategy

Putting participants at the heart of their learning and development

Read More
Telia logo

Dialogue for growth with Telia Company

Enabling culture change through the development of dialogue skills

Read More
swissre logo

Transforming Leadership at Swiss Re (TLS)

Award-Winning Leadership Development Programme

Read More
Play proud logo

DE&I leadership programme for LGBTQ+ inclusion

Equipping coaches with the tools to promote LGBTQ+ inclusion in sport

Read More
ABN AMRO Logo

Team Development at ABN AMRO

Meeting the business challenges head on

Read More
Vedior logo

Team Development and Project Management

Top managers programme

Read More
Wsparcie procesu zarządzania talentami w Atos

Talent engagement into transformation at Atos Poland Global Services​

A 5-month face-to-face programme delivered to emerging talent at Atos.

Read More
CPP Investments

Leadership development at CPP Investments

Two nine-month learning journeys for management populations.

Read More
Borealis logo

Leadership Development at Borealis

Future leaders programme

Read More
Capgemini Logo

Developing Managers at Capgemini

A bite-sized coaching programme for people developers and team members

Read More
Pirelli broadband logo

Leadership in Action

Leadership in Action

Read More
Department for international development

Talent Management at the Department for International Development

Supporting its best people operating in the toughest locations

Read More
Raytheon

Emerging Leaders at Raytheon

Leadership Skills for Generation Y

Read More
Lendlease Logo

Inspiration and connection through COVID

Springboard virtual community connection

Read More
SAP logo

Business Sustainability Innovation at SAP

Employee Engagement in Sustainability

Read More
IGC Newsletter Sign Up Logo

Carefully selected content to inspire you to do something differently, make you smile and help you focus on the things you’re really passionate about. Twice a month, straight to your inbox.

Footer menu

  • About Us
    • Who We Are
    • Our Story
    • Meet The Team
    • Global Locations
  • What we do
    • Leadership
    • Change
    • Virtual Learning
    • Team Development
  • Your industry
    • Automotive
    • Energy & Utilities
    • Fast Moving Consumer Goods
    • Finance
    • Pharmaceuticals
    • Technology, Telecoms & Media
  • Being Responsible
    • Health & Safety
    • Environmental Policy
    • Privacy Policy
    • Cookie Declaration
    • Cyber Essentials
Careers  |  Site map
Images by Ashley Cooper. Website by Zinco