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Talent Development Programme at UGL/DTZ

Coniferous forest by the water
Settori
Construction & Property
Soluzioni
Talent Management

About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Testimonial
Scopri cosa ne pensano i Clienti
Sejal Amin
CTO, Shutterstock
Shutterstock
I am even more exited and enthusiastic… I feel aligned to our network of leaders around the key themes that are going to make a huge difference to our business.
Stuart Almond
Head of Intelligent Media Services
Sony
“We’ve made changes within the department and division. Not only team structure, but in terms of how we engage with our customers and the market.”
Sailaja Maganti
West LB Delegate
West LB
"At Impact be prepared to look within. They can provide the key, but only you can unlock the door. What you'll find can enrich your life both personally and professionally. Release your potential...”