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Executive talent development for the hospitality industry at Hilton Worldwide

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Settori
Hospitality
Soluzioni
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
Scopri cosa ne pensano i Clienti
Lucia Ramminger
Head of Learning Management
OSRAM
“We co-created the management and leadership development programmes with Impact to support and guide OSRAM leaders through times of turbulence. The combination of true experiential learning, a consistent focus on mindfulness along with the latest research on leadership are puzzle pieces that contribute to the success and acceptance of the programmes.”
Lisa Sultan
KPI Learning and Development
Kuwait Petroleum
“Training at KPI has undergone a significant transformation to focus more on talent development. Senior KPI managers are closely involved in the programmes and act as observers to provide verbal one- to-one feedback, which greatly benefits the candidates. We also encourage people to take personal responsibility for their individual growth by creating their own development plans and this is achieving high levels of buy in and commitment.”
Fabien
Participant
Modulaire Group
"The 'conversations that count' programme was a very good time of reflection on my own behaviour and on my day to day interactions with my colleagues. Applying the recommendations in meetings I attended since has made a noticeable difference."