Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
After 10 years leading the UK, I am now in a global role focused on two areas: one leading a people project, the other focused on marketing. I grew up through Impact as a marketer and love the buzz of building business through brand and storytelling. My other passion is the people and culture here, so this is the ideal combination for me. When I’m not working, I love spending time with my family, enjoying the outdoors and practicing yoga.
Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.
With nearly 18 years in the retail industry, I held roles such as sales, store manager, trainer, and area manager. These experiences taught me that when people grow, organizations grow. Supporting others made me reflect on my own growth and whether I still had something to offer. To challenge myself, I moved into a new industry. Now, I work to create training experiences that resonate emotionally and leave a lasting impression—while continuing to grow with my clients.
I love exploring issues that my clients face and helping to find practical solutions. My other roles include developing Impact’s thinking around leadership and team development, and using systemic perspectives to encourage responsible leadership in business and society. Convincing, articulate and credible as a facilitator, I'm passionate about helping people realise their full potential...including myself! I love ski-mountaineering and any ways to access wild places.
Having the job title 'analyst' means that I've been lucky enough to get involved in a wide range of projects both internally and working with clients. I love helping people get the most out of the tools they are using, making processes as efficient as possible and understanding data – all of which is part of my work every day. Outside of work, you’ll usually find me in the Lake District somewhere with my family.
AKA Bloodaxe. I am an accountant at Impact. When I am not at work, I enjoy spending time with my family, cycling and heavy metal. Not all at the same time, though – that’d be dangerous.
As a Program Manager at Impact, I get to utilize the communication and organizational skills gained from my 6 years of customer service experience and owning my own business. My favorite aspect of the role, is seeing a program be designed and developed over time, come together in the end. In my free time, you will find me cooking, hiking, painting, or playing with my dogs!
I have experience as an HR Manager in multinational and Italian companies, managing L&D, recruitment, employees relations, coupled with across-the-board experience in consultancy projects on those subjects. Since 2013 I have been supporting organisations to change with a focus on learning and development with main focus on leadership, individual effectiveness, business coaching and change management.
Since joining Impact in 1999 life became very interesting for me! I am meeting fascinating people every day, I am privileged to peek into their daily challenges and successes. Executive teams, line managers, and employees - I love to have a full picture, and inspire them to make their lives easier, less stressful, more productive or simply more fun! I couldn’t ask for a better job.
After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.
I love why Impact exists, which is to liberate human potential. I love building effective client relationships both externally and internally, the people at Impact are passionate, motivated individuals, and I love working here. I am always out and about, whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!
I was inspired by experiential learning on a leadership programme in 1992 and have worked for Impact ever since. Experiential learning and reflection alongside theory and skills input is a platform for real behaviour change for leaders. My passion is building an organisation worth working for and supporting our clients by developing people. I play football and enjoy discussing the match with friends. Drinking beer maybe more important than playing football.
'Continuing to "enjoy" life'
My lifelong mission is to continue positively influencing both myself and those around me, while persistently seeking enjoyment.
Throughout my career, I've had various experiences, from utilizing cutting-edge technology in logistics to engaging in gritty tasks. Through these experiences, I've realized the importance of finding meaning and joy in everything I do. Although sustaining this mindset is not easy, I am committed to continuous learning to become a professional to bring a positive impact to people and organisations.
I joined Impact Italy 20 years ago and was immediately love! This is a fantastic place with fantastic people where to work! I support our team and I coordinating the Rome Office. I am a tireless and curious person, always looking for new things to learn. In my private life, I love cooking “pasta alla Carbonara”, reading and when I have the time I take refuge in my beloved Tuscany!
Working as a planner at Creative and Marketing Department since 2019. Before Impact, my career was mainly on the position of sales and marketing at the bank and advertising agency. My focus is on the capacity building for both individual and team. Virtual team building is one of the fatal themes because I am working as a full remote member. I love traveling around the world with my backpack and enjoying beautiful local delicacies!
I am an experiential learning consultant & coach with a passion for adventure, the wild places and sustainability. I design & deliver learning experiences that help people & organisations strengthen the bridge between the business need for results and the human need for connection. I help people explore their “awareness of self” and how they can better engage with the people, systems and organisations that surround them.
I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?
As a Project Coordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Project Management team. My favourite way to spend my time outside of work is travelling to different places and countries, and after moving to the Lake District a few years ago, I love being based in such a beautiful place every day!
After many years in big Italian firms, I now help clients understand and achieve their development goals. In Impact since 2003, I have gained experience in HR processes, organisational consultancy, assessment, training and development of managerial competences and leadership. I love mountain biking, silly jokes, deep reading, socialising and…meditating too. Whenever you want to work hard while having fun, call me!
I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.
My area of focus is “Sustainability and Responsibility”, and I am passionate about using my years-long experience from the non-profit sector in my present job. In addition to that, I support the team in any other possible way – in translations, formatting documents, gathering data, and communication with associates. I love biking, backpacking and vegan cooking.
My career has been very weird and challenging so far. I graduated in industrial chemistry, then worked as a research scientist. In 2014 I moved to the energy field as consultant and account manager in charge of technical trainings and management courses. This job lasted 10 years and made me passionate about human resources management. I joined Impact where I can improve my skills as a trainer and facilitator and cooperate with a real great team.
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year.
Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.