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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Cate Harris
Group Head of Sustainability & Global Head of Lendlease Foundation
Lendlease
“People always talk about the ‘Magic of Springboard’… I am so pleased to hear that even in a virtual format, during this most unusual of times that it’s still working its magic.”
Anna Rossetti
Training and Development Manager
Partesa
"The workshop was a great training and team building experience for all of us, underlining the role and impact we all have on our credit policy. Impact facilitation helped us to find the right methodology to share key messages and work effectively together. It wasn’t easy bringing 60 people – including the CEO, Finance Director and HR team together, but Impact facilitated the different groups, and brought together our experiences and ensured everyone was involved."
Programme participant
Scott Bader
"I thoroughly enjoyed the three days – one of the best structured courses I have attended with excellent coaching staff."