Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!
I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.
As an Organisational Psychologist, I love helping people to better live their job and the relationships within the organisation they work. At Impact, I have the possibility to do that, designing and delivering intervention programmes. I find my energy in teamwork, my soul in music, my peace in swimming.
As a Project Coordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Project Management team. My favourite way to spend my time outside of work is travelling to different places and countries, and after moving to the Lake District a few years ago, I love being based in such a beautiful place every day!
When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.
I have been working in L&D since 1992 and joined Impact in 2004, providing design, management, and delivery expertise to clients around the globe. Current initiatives have me consulting with clients from multiple business sectors to coach and facilitate the development of key leadership talent. I am also a past adventure consultant and professional rock climbing guide with numerous alpine and big wall ascents around the world.
I have experience as an HR Manager in multinational and Italian companies, managing L&D, recruitment, employees relations, coupled with across-the-board experience in consultancy projects on those subjects. Since 2013 I have been supporting organisations to change with a focus on learning and development with main focus on leadership, individual effectiveness, business coaching and change management.
I support the CEO in an exciting and super varied role - from Board meetings to barbecues and everything else in between. An Impacter since 1999, marketer and mum, I have a need to be outdoors every day - no matter what the weather! For me, Impact is a unique place where people matter and my work and life can intertwine through flexible working and trust.
I am a highly experienced Accounting and Financial Management professional with expertise in problem solving, business communications, project management and customer relationships. I’m an enthusiastic leader, successful in liaising across all levels, handling confidential information and managing multiple priorities. I enjoy attending live events; cheering on my favourite sporting teams, watching my friend’s rock band, and supporting my daughter’s dance team.
I see life as a gift and a journey. I bring in my backpack some of the experiences I had the luck to have: nuclear engineering and 25 years as a manager in various industries in various parts of the globe. And then Impact. I feel excited when I see the very essence of situations emerge: in individuals, groups, communities, and organisations. I am fond of endurance sports and am a passionate soul explorer.
After years of being a client and fun of Impact, I became part of this amazing community. My extensive professional experience in HR, across various roles and industries, proves invaluable in conversations with our clients. At Impact, as an Account Manager, I embrace the essence of lifelong learning, discovering something new every day 😊 Personally, I have a passion for traveling, reading, and forest walks.
I love the variety of my role, working with global clients on complex projects and learning from inspiring Impact people, no two days are the same. I’m responsible for the quality of customer service, building excellent client relationships, providing commercial strategies with meticulous project scoping and planning, alongside first class solution delivery and evaluation. I love the outdoors; walking, running or camping with our two boys and crazy cocker spaniel.
I had never worked alongside such passionate people until I joined Impact almost three years ago. From day one, I’ve felt deeply aligned with the company’s values and principles, which continue to make my work incredibly meaningful. As a Program Manager, I’m driven by delivering high-quality results while bringing positive energy to every project and team I work with. Outside of work, I enjoy spending time in nature and making the most of every moment with my family.
After 10 years leading the UK, I am now in a global role focused on two areas: one leading a people project, the other focused on marketing. I grew up through Impact as a marketer and love the buzz of building business through brand and storytelling. My other passion is the people and culture here, so this is the ideal combination for me. When I’m not working, I love spending time with my family, enjoying the outdoors and practicing yoga.
I work in accounts at Impact. I am based in the Windermere office (UK).
After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.
I love why Impact exists, which is to liberate human potential. I love building effective client relationships both externally and internally, the people at Impact are passionate, motivated individuals, and I love working here. I am always out and about, whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!
I'm surrounded by gifted people who do anything for each other - I mean anything. I find this very humbling. Two decades at Impact have taught me the value of compassion, loyalty, striving for excellence in everything you do and always getting back up when you fall down. This has helped me gently hold that most elusive of holy grails, true meaning at work. I love and am gratefully centred by my wonderful family. I seek adventure wherever I can and love being high up in mountains.
I joined Impact in 2023 as a senior Consultant, I’ve worked as training and development manager for a major pharmaceutical multinational and at the Business School of the Politecnico di Milano.
Passionate about learning and innovation, I consider it the 'mission' of consulting to transform companies into people centric, innovative and sustainable workplaces.
I am the DevOps Lead at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my family.
My food and beverage career began with a bartending job as a student. Working in large restaurants taught me that guest service depends on recruitment and training. After roles as restaurant manager, supervisor, and recruitment and training lead, I focused on employer branding and training programs. To deepen my expertise, I joined Impact Japan, a global leader in experiential learning. I am now developing as an organizational development partner in CSD. I enjoy fishing, hiking, and rugby.
In support we deliver on programs and manage day-to-day operations and infrastructure. I really enjoy my role as it’s very diverse, one day I am canoeing on Windermere and the next cleaning boots! My favourite programs feature outdoor activities and journeys. People see me as a steady pair of hands and a person who does a quality, professional job. Outside work I keep myself fit and active, and enjoy chilling out with my wife Emma and travelling in our camper van.
Frontline leadership program for Orica
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year.
Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.