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Impact está repleto de personas apasionadas, enérgicas, con talento que quieren hacer una diferencia. Nuestro personal trabaja desde más de 30 ubicaciones en todo el mundo.

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Susi Biancucci
Italy
Susi andBiancucci
Office Support

I joined Impact Italy 20 years ago and was immediately love! This is a fantastic place with fantastic people where to work! I support our team and I coordinating the Rome Office. I am a tireless and curious person, always looking for new things to learn. In my private life, I love cooking “pasta alla Carbonara”, reading and when I have the time I take refuge in my beloved Tuscany!

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Camila Pontieri, Impact
Australia
Camila andPontieri
Accounts Administrator

I am responsible for the accounting tasks. I have always loved working with numbers and after receiving my bachelor degree in accounting at ACU ( Australian Catholic University), I fell into something that I actually enjoy. I consider myself very organised with an excellent work ethic and with desire to constantly improve. I am originally from Brazil and love the beaches and tropical weather. 

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Daniel Giejbatow, Senior Consultant
Poland
Daniel andGiejbatow
Senior Consultant

As a consultant and the manager, for the last 20 years, I was focused on practical aspects of business transformation. Managing HR field I had a chance to collect best practices within telecommunication and financial sectors. I have experience in leading mergers and acquisitions of a large organisations. I am a psychologist and psychotherapist by education and graduated with MBA and AMP business studies. I love outdoor activities, especially in the mountains.

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Adele Blakebrough MBE
Adele andBlakebrough andMBE
Board Member

I am the Co-Founder of Social Business Trust (SBT), a charity that supports high-potential social enterprises and charities with its group of leading corporate partners. I love my involvement with Impact. It’s an inspirational organisation…. it also helps me to ditch the high heels and get back to nature.

Senior Director - Client Services, Americas
USA
Martin andSmith
Senior Director - Client Services

I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work.  I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.

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Ilaria Staltari
Italy
Ilaria andStaltari
Consultant and Facilitator

I joined Impact Italia in 2021 and the magic started happening! Energy, active listening, and continuous exchange are the key elements that characterize my personal and professional life. My purpose here is to design and facilitate ‘ad hoc’ learning solutions that can release transformation and changement regarding the different spectrum of needs that can have organizations. In my spare time I practice dance and yoga, I am travel-addicted and I love to cook to share the results with my loved ones.

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Damiao Lo
China and Hong Kong
Damiao andLo and
Senior Consultant

Working with Impact allows me to cross-germinate ideas and learnings between clients globally. In an ever-changing, dynamic business environment, I promote everyone to be designers of possibilities.

Erin Tetarenko, Impact
Australia
Erin andTetarenko
Senior Consultant

My enthusiasm for life is ignited when surrounded by inspiring people and growing through exploration. Born in Canada, my passions have led me to travel within various countries. I joined Impact motivated by their commitment to empowering people and business cultures to thrive while making a positive difference. As a coach and facilitator, I draw on over 10 years facilitating in personal development and wellness.

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Caroline Airey
UK
Caroline andAirey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Steven Nishida
USA
Steven andNishida
Senior Consultant

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

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Kathyann Waple Impact
UK
Kathyann andWaple
Head of Digital Transformation

I am all about meaningful relationships. I’m good at detail but love the big picture. Business strategy excites me and implementation more so! My role is to head up our digital strategy and take Impact’s experiential face to face practice in to the digital world, strengthening our blended programme work and building digital solutions that serve our clients’ needs in these times of exponential change. I’m a daughter, sister, aunty, wife and mum. I adore sport and adventure, especially cycling, snowboarding, swimming and surfing.

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Goran Kelecic, senior consultant
Poland
Goran andKelecic
Senior Consultant

I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.

Marlies Hulshof, Program Manager
Australia
Marlies andHulshof
Program Manager

Every day is a new adventure at Impact. As a Program Manager, I enjoy meeting people from all walks of life in the professional sphere. With my background in marketing, sales, customer service and business administration, Impact has provided an opportunity for me to utilise my communication and organisational skills on meaningful programs. In my spare time, you’ll find me practicing yoga, surfing, travelling, and spending time with friends and family.

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Mark Sanders, Impact International
UK
Mark andSanders
Head of Operations

I manage equipment, projects and vehicles at our HQ. I have a certificate of competence in the inspection of personal protective equipment for adventure activities, level 3 qualification in transport managers professional competence and IOSH managing safely certificate. My sense of humour helps me to cope with a job which is at best dull. Playing guitar with the infamous Impact band "you get what you pay for" is simultaneously the moment I'm most and least proud of.

Stuart Kelly, PhD Researcher
UK
Stuart andKelly
Associate

I have a passion for helping people in organisations perform to their potential. I have spent the past 10 years co-creating solutions to develop high-performance cultures. I work in elite sports and use the transferability of the skills people need in those environments in a competitive business one. I completed my PhD researching Leadership & Well-being in blue-chip organisations and apply this to my practice.

 

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Yoshinobu (Hosshan) Hosoki, Impact International
Japan
Yoshinobu andHosoki(Hosshan)
Manager, Business Consulting Department

Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.

Alissa Joy
UK
Alissa andJoy
Project Manager

Programme Coordinator at Impact. I am based in the Windermere office (UK) and joined the company in 2021. 

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Geraldina Sordi
Italy
Geraldina andSordi
Consultant and Facilitator

Since I've joined Impact, I feel like my professional development grew exponentially. I feel very empowered by the company and by the values we bring each day into work. My goal is to learn how to best support our clients in every step of a consulting journey, as well as my colleagues, bringing a real change to the process. As a way to recharge I love to take long walks with my dog. My favourite sport is to hang out with friends, especially if in foreign countries!

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Liz Wilson, Impact International
UK
Liz andWilson
Senior Consultant

Senior consultant, currently leading on digital learning production.

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Jon Hall Impact
UK
Jon andHall
Head of Consulting

I've enjoyed more than 11 challenging years of international work with senior leadership teams; designing & delivering innovative programmes; managing global delivery teams and coaching individuals. I'm known for an insightful and engaging style and love working in the moment with a courageous approach to challenging interventions. I love relaxing with my wife, watching my daughters perform (singing or horse riding), or sharing outdoor adventures.

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Doug Greenhough, Zinco
UK
Doug andGreenhough
Head of Learning Tech

I love both learning and technology, so leading Impact’s learning tech R&D is a fantastic gig. Technology can sometimes feel in conflict with the humanity we seek to serve, but thoughtful application of tech immerses us in challenging experiences, brings us closer together and helps us to learn the most important, most human skills. My approach to learning tech (and life, for that matter) echoes Impact’s practice: experiential and human-centred.

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Fabrizio Passacantilli
Italy
Fabrizio andPassacantilli
Consultant and Facilitator

As an Organisational Psychologist, I love helping people to better live their job and the relationships within the organisation they work. At Impact, I have the possibility to do that, designing and delivering intervention programmes. I find my energy in teamwork, my soul in music, my peace in swimming.

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Warangkana Posinsomwong
Thailand
Warangkana and(Lek) andPosinsomwong
Asia Pacific Finance Director

I'm based in Thailand, a country of beautiful islands, good food and nice people. I have a lot of fun working with people around the world. I have more than two decades of international finance and accounting experience. My real challenge is working with Inland Revenue offices in different countries! I love to explore the world through reading and travel and one day wish to have a little cafe where people can sit and have a coffee or few drinks and craft together.

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Aidan Keough
Australia
Aidan andKeough
Senior Consultant

I help people gain insights into themselves and their team so they can improve as individuals and work more effectively together. As a facilitator I create the right learning environment and work alongside participants providing a balance of challenge and support. I bring over 20 years of senior leadership experience. I love learning, the outdoors and am fascinated with horses. I live on a small farm with my wife and two teenage children, and a herd of horses.

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Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

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Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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