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Coaching for Performance

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Financial Services
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Coaching
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St.George Bank is one of Australia's leading retail and business banking brands, serving over 2.6 million consumer, business and corporate customers.

Inline with the bank’s new brand initiative ‘Start Something’, Andy Fell, General Manager of St.George’s Retail Bank is driving an epic journey of transformation. He recognised that this provided a unique opportunity to build leaders at all levels across the business. Impact Australia were initially engaged to create a series of senior leadership and cross-functional team development events aimed at building a high performance culture in the retail bank.

Coaching for Performance is a two-day development program designed to provide people leaders with a mindset and range of highly practical coaching and challenging skills that will help them to grow the capabilities, motivation and commitment of their team members.

“This programme has really ‘started something’. We believe that there is a little dragon inside all of us…and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.” - Andy Fell, General Manager, Retail Banking

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Anna Rossetti
Training and Development Manager
Partesa
"The workshop was a great training and team building experience for all of us, underlining the role and impact we all have on our credit policy. Impact facilitation helped us to find the right methodology to share key messages and work effectively together. It wasn’t easy bringing 60 people – including the CEO, Finance Director and HR team together, but Impact facilitated the different groups, and brought together our experiences and ensured everyone was involved."
Dirk Anthony
Director Audio and Language Content
SBS
"An overall culture change was needed to ensure that the leadership development solution offered by Impact, gained traction beyond the training days. Management behaviour change is critical to ensuring we are able to retain the right skill base to deliver new services in a rapidly changing media world. Coaching for Success, and its aligned leadership expectations are critical to
improving our managers, therefore our talent and then our service to audiences."
Mandir Singh
HR Director BP Asia Pacific
BP Asia Pacific
"This was an excellent programme, tailored to meet the needs of our key countries in Asia Pacific. It has laid the foundation for each country peer group to develop as a high performing team exhibiting both the appropriate behaviours and competencies. Through Impact's highly effective and engaging style, each leadership team has now formulated a clear and well-defined road map to commit to and implement."