Learning Journey Model

We are in constant dialogue and consultation with our clients.  We really shine when we work in partnership with you to design the perfect learning journey.

• 

  Research

  For every solution we will work with our clients to gain a clear understanding of the business context for the development need. We will also identify, where appropriate, the most relevant ROI/evaluation strategy.

  Additional services include:

  - Training Needs Analysis
  - Organisational diagnostics
  - Customer experience data

• 

  Design

  Our design framework informs every stage of this process.
  
  This ensures that we are delivering powerful and engaging solutions that are clearly aligned to the strategic priorities of our clients, whilst being consistent with our values and approach.
  
  Additional services include:
  - Facilitated design workshops
  - Project design templates
  - Programmes and materials for in-house delivery

• 

  Deliver

  We will provide powerful opportunities for participants to learn from new challenges and will support these experiences with relevant theory, feedback and skilful facilitation. This ensures that learning can be readily applied at work, bringing lasting changes in behaviours and performance.

  Additional services include:
  - Train the Trainer workshops
  - Psychometrics
  - Facilitator development events
  - Accreditation with the Chartered Management Institute (CMI)

• 

  Evaluate

  For every solution we will provide a report detailing the initial business context and learning objectives supported by facilitator observations and feedback from participants.

  Additional services include:
  - Working in partnership with our clients to identify, track and quantify behaviour change and business impact
  - Identifying and implementing business focused activities that support learning transfer whilst providing measurable performance data

 

The Learning Journey

The Learning Journey model is Impact’s consultancy framework.

Our widespread experience of people development has led us to identify four stages in the Learning Journey: Organisational Analysis, Design, Delivery and Evaluation.

We aim to implement it in full to ensure that every customer solution is as good as it possibly can be, producing truly sustainable results for individuals, organisations and the wider communities within which they operate.