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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Trudy Bridger, Impact
Australia
Trudy andBridger
Consultant

My role is to build strong, trusted partnerships with clients and help bring our shared purpose to life: liberating human potential and creating organisations that are truly worth working for. I’ve worked across a wide range of roles at Impact, giving me broad experience and a unique perspective on the business. Outside of work, you’ll usually find me out in nature, reading, cooking, or—more likely—chasing after my energetic toddler.

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Yoshinori (Kite) Kaino, International
Japan
Yoshinori andKaino(Kite) and
Chief Executive Officer

I am responsible for “Re-Born Strategy” in Impact Japan, I am passionate about developing people and our organisation by executing all Re-Born strategic agendas. As a facilitator, I love creating and sharing the precious moments together with executives and managers who are reflectively asking themselves what leadership they would like to realise in their life/work. What I love most is drinking after working hard to make effort in realising my vision.

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Gianna Ruffo
USA
Gianna andRuffo
Program, Manager

As a Program Manager at Impact, I get to utilize the communication and organizational skills gained from my 6 years of customer service experience and owning my own business. My favorite aspect of the role, is seeing a program be designed and developed over time, come together in the end. In my free time, you will find me cooking, hiking, painting, or playing with my dogs! 

Monika Jamorska
Poland
Monika andJamorska
Head of Project Management

At Impact I manage projects, build relationships with clients, organize events and support our super team by sharing motivation, creativity and a smile. At work and in private life, I pay attention to details, I value directness and minimalism. I am looking for inner peace through contact with nature, cinema and new hobbies. And good food.

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Trevor Johnson
USA
Trevor andJohnson
Senior Consultant

I am a passionate, strengths-based leadership coach and facilitator who focuses on taking what is right with people and creating more of it! I have a passion for driving sustainable DEI and well-being initiatives, specializing in LGBTQ+ and mental health topics.

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Lena Evans
Australia
Lena andEvans
Consultant

I’m a Consultant and Client Lead at Impact, and as a mum I’m reminded daily of what matters most: learning, growing and giving things my best. That’s the approach I bring to my work. Over the past eight years, I’ve had the privilege of working with an incredible team while meeting and getting to know wonderful clients. I support experiences that help people grow, connect and feel seen. I believe in the power of small moments and the ripple effect they create, and I hope the work we do today helps shape a kinder, more purposeful future, especially for the next generation our children will inherit.

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Joe Dickson
UK
Joe andDickson
Business Development Executive

Since joining Impact in 2019, I've had the pleasure of working in the Business Development team, supporting our global BD teams with Lead Management. My passions lie in the outdoors, sports and surrounding myself with great people. Outside of work, you'll find me pottering around the Lake District fells on my mountain bike.

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Ava Gayowski
USA
Ava andGayowski
Business development & marketing coordinator

I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone. 

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Scott Rose, Impact
UK
Scott andRose
General Manager

My Impact career began in 2003 with a passion for adventure as a learning experience. Throughout my years at Impact, I've worked with incredibly talented colleagues, clients and people at all levels of leadership seeking to thrive at work. I love helping others make a difference in the world, am a bit of a science geek, a keen runner and love being a Dad to my three young boys.

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Clive Barrow
New Zealand
Clive andBarrow
Consultant

I’ve had a passion for enriching lives through deeply practical experiential learning, and immersion in adventure around the world for most of my career. As a British Army officer, expedition leader, leadership consultant and executive coach I’ve had the enormous privilege to facilitate learning experiences for others in over 40 different countries. My greatest gift - apart from my wife and kids - doing the work I love!

Diana Fritz
USA
Diana andFritz
Account Director

As an Account Director with Impact, I’m able to leverage my ten years of Business Development and Account Management experience.  I thrive in environments where I am able to develop and uncover new opportunities with partners and businesses. Most of all, I am a people person and love building trusting relationships. In my spare time, you will find me spending time with my husband, two boys and our dog.

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Emaya Rajasegran
Singapore
Emaya andRajasegran
Programme Manager

I enjoy seeing others achieve in their own unique ways; therefore,  consider myself privileged to be a member of Impact's vibrant team. Being a member of an organisation that puts people first and provides worthwhile programs to enable people to take charge of their own development is satisfying. Being out in nature allows me to be in my zen space. I love all kinds of bridges, black-and-white photos, and trains.

David Muir, Impact
China and Hong Kong
David andMuir
Client Solutions

An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.

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Dave Milligan, Impact International
UK
Dave andMilligan
Support

In support we deliver on programs and manage day-to-day operations and infrastructure. I really enjoy my role as it’s very diverse, one day I am canoeing on Windermere and the next cleaning boots! My favourite programs feature outdoor activities and journeys. People see me as a steady pair of hands and a person who does a quality, professional job. Outside work I keep myself fit and active, and enjoy chilling out with my wife Emma and travelling in our camper van.

tonka watson
New Zealand
Tonka andWatson
Senior Consultant

As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.

Tim Lofthouse Impact
UK
Tim and(Lofty) andLofthouse
Support

I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.

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Kathyann Waple Impact
UK
Kathyann andWaple
Head of Digital Transformation

I am all about meaningful relationships. I’m good at detail but love the big picture. Business strategy excites me and implementation more so! My role is to head up our digital strategy and take Impact’s experiential face to face practice in to the digital world, strengthening our blended programme work and building digital solutions that serve our clients’ needs in these times of exponential change. I’m a daughter, sister, aunty, wife and mum. I adore sport and adventure, especially cycling, snowboarding, swimming and surfing.

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Francesca Filzi
Italy
Francesca andFilzi
Accounting and Financial Support

I manage all Impact Italia accounting processes and love precision, tramezzini (look it up!) and silly jokes. I am also very appreciated for my former athletics experiences and I provide stretching sessions to all colleagues who need to exercise a bit after a long day in the office. I deal with a lot of internal and external stakeholders to make sure everything is ok with our clients, accounts, invoices and bills!

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Greg Bartlett
Australia
Greg andBartlett
Senior Consultant

I design, develop and manage solutions for key clients. I am passionate about helping people and businesses be at their best through practical and personal change. I love bringing innovative and challenging ideas to my work. I get my energy from time with my gorgeous family, my exciting work and my personal passion for sport and adventure.

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Yuki Endo, Japan
Japan
Yuki andEndo(Snowpea)
Client Partner

I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.

Fabrizio Passacantilli
Italy
Fabrizio andPassacantilli
Consultant and Facilitator

As an Organisational Psychologist, I love helping people to better live their job and the relationships within the organisation they work. At Impact, I have the possibility to do that, designing and delivering intervention programmes. I find my energy in teamwork, my soul in music, my peace in swimming.

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Sam Egerton
Singapore
Sam andEgerton
General Manager

An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).

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Maggie Pearce, Impact International
UK
Maggie andPearce
Head of Design

I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.

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Natassja Gale
UK
Natassja andGale
Strategic Designer (Digital Operations)

Bridging future-oriented research, innovation, and design principles and practices, my focus is on optimising our core business through developing and delivering resilient, human-centred solutions. I bring energy, raise questions, push boundaries and break rules. The most vital part of my life is the people within it, as the relationships we hold with one another are everything.

Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

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Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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