Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
After living in France and working in the ski industry for 13 years, I decided to move back to the UK, joining the Impact Project Management team. I work on several major global client solutions across industries such as insurance, pharmaceuticals, sportswear and automotive. I build strong working relationships, both internally and externally, to support teams through solution design to delivery.
Change is my partner in business and life. “Be better” is my inspiration to continue to grow. I joined Impact 20 years ago and have worked in many different roles as a consultant, general manager, coach and business developer from offices in Europe and Asia. In my current role, I am responsible for supporting businesses in Poland and Central Europe, and I am also co-creating transformation solutions with clients.
I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.
Here at Impact I have the pleasure of managing a portfolio of impressive global programmes and a number of our key clients. I like to simplify the complex, gain clarity where there is ambiguity and drive efficiency and quality through my project teams. I love meeting different people and understanding what makes them tick! I'm full of energy, constantly smiling and always ready for the next adventure.
When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.
I have been active with Impact for several years after an international career in sales and marketing. One of my main passions is to foster better leadership. Leaders that inspire, that provide their team with development opportunities, and that have vision and courage will change the world; for the better. Another passion is helping start-up entrepreneurs get off the ground. Kindness and curiosity are two words I aspire to live by. It is also very important to me to be kind to our planet. It’s the only one we have.
I was inspired by experiential learning on a leadership programme in 1992 and have worked for Impact ever since. Experiential learning and reflection alongside theory and skills input is a platform for real behaviour change for leaders. My passion is building an organisation worth working for and supporting our clients by developing people. I play football and enjoy discussing the match with friends. Drinking beer maybe more important than playing football.
I enjoy using my strengths in operations management to bring organisations into the chaos and to connect people with resources. I look forward to supporting the team from behind the scenes to execute the programs successfully and meaningfully. In my personal time, you will find me traveling, cooking, event planning, reading, and involved in theatre and film productions.
As a Project Manager I am responsible for the end-to-end implementation of our client solutions by managing and coordinating the client service teams. During my time at Impact I have worked with a broad mixture of clients and participants ranging from graduates to senior leaders. In my free time I enjoy spending time in the Lakes, planning my next holiday and spending time with friends and family.
Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.
With over 15 years of consulting experience I’ve supported many leading organisations and people in their journey of change and development. I’m focused on uncovering a client’s needs and satisfying them with a rigorous theoretical approach, intuition, strategic thinking and sensitive interpersonal style. I’m inspired by adventure and I love sailing, walking and nature.
I enjoy working with people, teams and organisations to perform to their potential. My outdoor leadership degree, time working in the outdoors and coaching has built a foundation for me which I have had the privilege to build upon for the last eight years at Impact working as part of the delivery team with various clients. I have a keen interest in areas of the business such as leadership development, wellbeing and experiential learning.
I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?
An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).
As an Organisational Psychologist, I love helping people to better live their job and the relationships within the organisation they work. At Impact, I have the possibility to do that, designing and delivering intervention programmes. I find my energy in teamwork, my soul in music, my peace in swimming.
I support the set up and administration related to the end-to-end implementation of client solutions in the UK and worldwide. I am an organised and passionate team player and I enjoy working as part of the various Client Service Teams who manage our clients. Not originally from the Lake District, I feel very lucky to now live and work in such a beautiful place in the UK. I love spending time with my friends and family and keeping fit.
As a mom to 4 girls I am constantly reminded that I am human, it's inescapable. I am completely honored that over the last 12 years I spend my days working with fantastic teams and amazing clients to do work that enables us all to embrace our individual humanness and work to create environments where people can grow and learn everyday! My hope and goal is together, the work we do today brings a brighter future for us all.
I am a highly experienced Accounting and Financial Management professional with expertise in problem solving, business communications, project management and customer relationships. I’m an enthusiastic leader, successful in liaising across all levels, handling confidential information and managing multiple priorities. I enjoy attending live events; cheering on my favourite sporting teams, watching my friend’s rock band, and supporting my daughter’s dance team.
Since joining Impact Thailand in 2006, I have been more energetic and enthusiastic to come to work. It is the best workplace that I can be myself. Everyday at work is great for me.
Joining Impact in 2024 as an associate, I have had the pleasure of working alongside some incredible humans. I have since joined the full time team as a Program Manager, supporting projects from tender through to delivery and completion, partnering closely with both clients and colleagues. My work at Impact has given me broad exposure across organisations, expanding my perspective on what it truly means to support others thrive. In my free time you’ll find me in the ocean or immersed in the natural beauty we are surrounded by.
With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.
'Helping People Shine on Their Own Stage' As a restaurant manager, I wanted to create more than just a place to eat. By drawing out each team member’s strengths and aspirations, I saw the power of a team that values individuality. This led me to study coaching. I later realized that growth also depends on the organization, so I now study organizational development. My goal is to help people and organizations grow together, enabling everyone to shine as themselves and fulfill their potential.
Leading in the AI Era: a free eBook
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Essential leadership skills: a practical film series
Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year.
Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.