Meet the team

I love both learning and technology, so leading Impact’s learning tech R&D is a fantastic gig. Technology can sometimes feel in conflict with the humanity we seek to serve, but thoughtful application of tech immerses us in challenging experiences, brings us closer together and helps us to learn the most important, most human skills. My approach to learning tech (and life, for that matter) echoes Impact’s practice: experiential and human-centred.

I am fascinated by moments of change and new beginnings. As a coach, I support leaders in building confidence, influence and authentic leadership. Before moving into coaching, I spent many years performing on opera stages, and I still draw on those experiences when helping clients find their voice and presence.

'Helping People Shine on Their Own Stage' As a restaurant manager, I wanted to create more than just a place to eat. By drawing out each team member’s strengths and aspirations, I saw the power of a team that values individuality. This led me to study coaching. I later realized that growth also depends on the organization, so I now study organizational development. My goal is to help people and organizations grow together, enabling everyone to shine as themselves and fulfill their potential.

After years of being a client and fun of Impact, I became part of this amazing community. My extensive professional experience in HR, across various roles and industries, proves invaluable in conversations with our clients. At Impact, as an Account Manager, I embrace the essence of lifelong learning, discovering something new every day 😊 Personally, I have a passion for traveling, reading, and forest walks.

Working with Impact allows me to cross-germinate ideas and learnings between clients globally. In an ever-changing, dynamic business environment, I promote everyone to be designers of possibilities.

I am devoted to applying theory, practical application and innovation to people development. As a lead designer and facilitator with 10+ years of experience, I deliver custom client solutions globally. My insatiable curiosity stays satisfied by reading, researching and exploring the world. I love the culinary arts, and although I enjoy cooking, my passion is simply being the consumer of freshly made, delectable dishes. 

I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.

My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.

An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.

At 21 I had my first day of work at Impact in the stores... I am still making up for everything that happened that week. My passion is in sports coaching and development. My journey with Impact has taken me traveling around the world where I continue to meet and work with many amazing people. I am a big family man, and love surrounding myself with the best of company. If I am not herding terrifying highland cattle, I’ll be playing rugby or baking sponge cakes. 

Change is my partner in business and life. “Be better” is my inspiration to continue to grow. I joined Impact 20 years ago and have worked in many different roles as a consultant, general manager, coach and business developer from offices in Europe and Asia. In my current role, I am responsible for supporting businesses in Poland and Central Europe, and I am also co-creating transformation solutions with clients. 

I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.

I’ve been many in my working life: an HR Director, an entrepreneur, a leader, a coach, a salesman, a visionary, a confidant, a manager. And a friend. And I am still excited (and sometimes anxious) when I meet a new group of people. I genuinely enjoy it! This is the reason I'll probably work for another decade! The only difference compared to the past: today I can afford to only work on projects and with people that I really like and that gives me the feeling that it will be great fun!

I support the set up and administration related to the end-to-end implementation of client solutions in the UK and worldwide. I am an organised and passionate team player and I enjoy working as part of the various Client Service Teams who manage our clients. Not originally from the Lake District, I feel very lucky to now live and work in such a beautiful place in the UK. I love spending time with my friends and family and keeping fit.

Having a limited number of words to describe myself I choose...that is one of the keywords, among decide, like, wonder. There are many others. Working with people, I value being aware – of a person, a group, and also of words being used. I think of them as a code passing through our minds – all that is within the light of consciousness shapes our experiences and reactions towards the world. So, what do you choose?

With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.

Since joining Impact Thailand in 2006, I have been more energetic and enthusiastic to come to work. It is the best workplace that I can be myself. Everyday at work is great for me.

I love what I do! Each day is so different and brings challenges, interactions, and rewards. In my different roles I get to lead, mentor, coach, create solutions, and deliver life-changing experiences. I’m lucky to be surrounded by amazing colleagues - whom I get to call friends. I relax by spending time in nature – usually with my loving family but with the occasional solo adventure as well!

I co-founded Impact in 1980 to explore adventure and experiential learning in people development. It worked! We now inspire and develop people worldwide. Shared values, a common purpose and a spirit of adventure bind us together. With over 200 colleagues working in the UK, Europe, America and Asia Pacific, we have a solid reputation for enabling clients to build leadership capacity and navigate complex change. To stay grounded, I rear rare breed cattle and sheep.

For over 22 years, as a consultant, coach and partner, I support leaders, teams and organizations in the process of change. I am an "educational gadget-head.", sharing what I learn with others, because of my passion for people development. Privately my husband and I run “No Kill” fishing-field, building a community of exceptional people.

My food and beverage career began with a bartending job as a student. Working in large restaurants taught me that guest service depends on recruitment and training. After roles as restaurant manager, supervisor, and recruitment and training lead, I focused on employer branding and training programs. To deepen my expertise, I joined Impact Japan, a global leader in experiential learning. I am now developing as an organizational development partner in CSD. I enjoy fishing, hiking, and rugby.

As a consultant, I hope to be a catalyst for change, helping others to discover what their real needs are. Empathy, curiosity, creativity, organisation and strong sense of duty are the things that most characterise me. I love the adventure and the discovery of travelling, organising outdoor trips with friends in close contact with nature… But also sharing a gin lemon or a barbecue at home is not so bad!

My job is to share amazing client stories with the world through integrated marketing campaigns. I love live events and building Impact's community, as well as research and content creation. I live for adventure...and cake!