Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
Conoce al equipo
Impact está repleto de personas apasionadas, enérgicas, con talento que quieren hacer una diferencia. Nuestro personal trabaja desde más de 30 ubicaciones en todo el mundo.
I enjoy working with people, teams and organisations to perform to their potential. My outdoor leadership degree, time working in the outdoors and coaching has built a foundation for me which I have had the privilege to build upon for the last eight years at Impact working as part of the delivery team with various clients. I have a keen interest in areas of the business such as leadership development, wellbeing and experiential learning.
As a consultant and the manager, for the last 20 years, I was focused on practical aspects of business transformation. Managing HR field I had a chance to collect best practices within telecommunication and financial sectors. I have experience in leading mergers and acquisitions of a large organisations. I am a psychologist and psychotherapist by education and graduated with MBA and AMP business studies. I love outdoor activities, especially in the mountains.
When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.
Having a limited number of words to describe myself I choose...that is one of the keywords, among decide, like, wonder. There are many others. Working with people, I value being aware – of a person, a group, and also of words being used. I think of them as a code passing through our minds – all that is within the light of consciousness shapes our experiences and reactions towards the world. So, what do you choose?
Analogue at birth, digital by requirement. I don’t do Facebook, and have nothing to do with hashtags. Is this bio going online? Eurgh! I am an eye-to-eye, face-to-face human being. I elevate small talk to medium talk. Then, (on a good day) to infinity and beyond. That’s my job. Favourite pastimes: Good days. Woodland crafts, festivals, and campfires. Specialist skills: Reading body language; parallel parking.
I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.
Since joining Impact in 2019, I've had the pleasure of working in the Business Development team, supporting our global BD teams with Lead Management. My passions lie in the outdoors, sports and surrounding myself with great people. Outside of work, you'll find me pottering around the Lake District fells on my mountain bike.
My area of focus is “Sustainability and Responsibility”, and I am passionate about using my years-long experience from the non-profit sector in my present job. In addition to that, I support the team in any other possible way – in translations, formatting documents, gathering data, and communication with associates. I love biking, backpacking and vegan cooking.
Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.
I have spent my career exploring, researching, teaching, coaching and practising leadership skills. I love working with individuals and groups to tackle hurdles and develop strategic initiatives. When I am not designing programs, I like to spend time with my son and my husband building forts out of driftwood or laughing with friends in the beautiful pacific northwest.
I’ve spent my career partnering with clients to solve problems and drive their organizations forward. As Teddy Roosevelt (and then Leslie Knope) shared: “The greatest gift that life can give is to work hard at work worth doing.” I’m honored and thrilled to do meaningful work with my colleagues at Impact, leveraging powerful experiential learning experiences for our clients to create the ‘leaders they wish they had’. Outside of work I love to explore the beauty of Oregon by foot, bike or boat.
After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.
I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work. I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.
Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.
As a consultant, I hope to be a catalyst for change, helping others to discover what their real needs are. Empathy, curiosity, creativity, organisation and strong sense of duty are the things that most characterise me. I love the adventure and the discovery of travelling, organising outdoor trips with friends in close contact with nature… But also sharing a gin lemon or a barbecue at home is not so bad!
I support the program deliveries and administration for the Australian team. Working with this positive and fun team allows me to grow constantly. Prior to Impact, I had 12-year experience in events management within the hospitality and education sector. Growing up in Hong Kong, the food paradise, I am a foodie and enjoy exploring the world of food and beverages.
I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!
I’m passionate about experiential learning and learning through play. I enjoy inspiring groups to better themselves, to collaborate and share skills, to be ambitious for each other and those around them. I have extensive experience working in the cultural, education and corporate sectors. I’m an award winning theatre maker who has directed shows for the Queen, the Prime Minister and West End audiences. Out of work you’ll find me building Lego unicorns with my daughter.
As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.
As a mom to 4 girls I am constantly reminded that I am human, it's inescapable. I am completely honored that over the last 12 years I spend my days working with fantastic teams and amazing clients to do work that enables us all to embrace our individual humanness and work to create environments where people can grow and learn everyday! My hope and goal is together, the work we do today brings a brighter future for us all.
I work in accounts at Impact. I am based in the Windermere office (UK).
My career has been very weird and challenging so far. I graduated in industrial chemistry, then worked as a research scientist. In 2014 I moved to the energy field as consultant and account manager in charge of technical trainings and management courses. This job lasted 10 years and made me passionate about human resources management. I joined Impact where I can improve my skills as a trainer and facilitator and cooperate with a real great team.
The leadership playbook: executive summary
2025 Training Industry Top Training Companies Lists: Leadership Training
C-level leaders on navigating complexity
Frontline leadership program for Orica
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year.
Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).