Testimonials

Apple Computer

"I have worked with Impact on a number of projects since 1989. I am responsible for Global Sales Training and our most recent programme, Apple Sales Accelerator, is truly global, running in Canada, Japan, Asia, and Latin America with plans to expand to Europe and the USA. I am delighted with progress on this programme to date.

One key to the programme's success is Impact’s ability to deliver where we need them to deliver and in the languages we require.

The other key is global account management. Although the sessions are run across the world we have an account director who oversees the whole project and ensures that whatever team is delivering, and where they are delivering, they totally understand our needs and the status of the programme."
Derek Baker
Global Sales Manager
 

Save the Children UK

"I want to say a very big thank you to Impact for all your support during the Myanmar emergency. Having your Relief & Development Group immediately available to work on the response was a huge boost and they have been fantastic. Their commitment, enthusiasm and professionalism has been exceptional in very challenging circumstances. They are great assets to your organisation and tremendous ambassadors for your work. We look forward to continuing to work with you in the future. Thank you on behalf Save the Children and the people of Myanmar."
Gareth Owen
Head of Emergency Response

Serco Middle East

“This has been a very busy and hectic time for Serco Middle East, but it is exciting and rewarding to be involved in such rapid growth. I have worked with Impact before and they were, as ever, very professional, using creative ways to gain commitment and energy from all of our team. With Impact’s support we have been able to both enhance, and for new team members, create the trust required within the leadership team. As we got to know each other, we found that each person actually had very similar life and business goals and personal values, which helped us to form an open environment and a common bond.

Since the Impact event we have followed through with Leadership Communication ‘Roadshows’ which have helped to provide a united leadership team and has also enabled us to deal with day to day issues where team work has been very evident. There has also been opportunity for very open one to one peer coaching. On a personal level, the programme was also very enjoyable!”
Michael Donnelly
HR Director
 

The Insolvency Service

Programme participant testimonial:

"It has been years since I did a course which gave me so much. I have done loads of management courses where they bombard you with theory and send you off with a text book to read. I came home yesterday with just three very small handouts which definitely proves that sometimes less is more!

I've also done courses with exercises which are fun puzzles but which bear little semblance to reality in the workplace.  The "projects" on this course were fun but the analysis sessions were so well facilitated that there were some real light bulb moments about how staff must feel in various situations back at the office.

There was a heavy emphasis on introspection and self analysis which can be daunting. However, again the sessions were brilliantly facilitated and the group embraced the concept. There were some really emotional exchanges and I think every one of us learnt a huge amount about ourselves and what makes us the way we are as managers and leaders. Done badly this could have been a disaster but done well it was illuminating.

We were treated throughout as mature managers; people who don't necessarily need more theory or "training" but who do need some quality time to reflect on their challenges and develop their self knowledge to draw out what they already have from experience and previous training.  For me, that is a refreshing approach to a course, and one which is ideally suited to this audience. For those willing to make the journey (physically and metaphorically!) it is a fantastic programme."

Vicky Bagnall
Participant on the Advanced Leadership progamme

UBS

"The team from Impact did an excellent job of engaging sceptical and cynical investment bankers, salesman, traders and research analysts through creative exercises and constant feedback. They were particularly adept at reading the audience and adapting, which you don't find in many consultants."
Ryan Carter
Associate Director

“Impact have a unique ability to connect with our people and the ability to roll with changes in the moment and adjust as necessary.”
Sarah Morris
Executive Director Talent Programs
 

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