Meet the team

When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

Graphic designer, creator, innovator, brand custodian, project manager, advisor, mentor. Graphic design heaven, pre-1987. I have a passion for photography but my main pastime is the ongoing battle to rein in my ever expanding guitar collection. It isn’t working.

I’m excited to be able to apply my expertise and skills gained from over 10 years’ of working in multi-national organisations in the roles of customer service, operations and administration to help Impact fulfil our purpose of “Liberating Human Potential”. Besides making a positive impact on others, the things that bring me joy include music, dance, literature, stretching, handstands, cartwheels, meditation and nature!

Leading the US finance department includes guiding my team, considering new ways for increased financial success, keeping the team financially informed and ensuring accurate reporting. I have a business/accounting degree and 15+ years experience as a CPA. I see myself as a finance skilled business partner rather than an accountant. I love spectator sports, food, wine, whisky, binge watching TV, travel, wood burning open fires and being outside in the fresh air.

Turning 'Wants' into 'Achievements' After graduating from university, I gained experience as a basketball coach before transitioning to human resources and organizational development in May 2023. I did this to deepen my coaching skills and to challenge myself outside of sports. By directly addressing organizational issues and fostering talent within companies, I encounter daily learning opportunities as I strive towards my dreams. To achieve this, I set goals and work towards transforming my 'wants' into 'achievements'.

It’s my privilege to manage Impact across Asia: and even the endless plane travel doesn’t dampen my enthusiasm for the brilliant work we do here for our clients. R&R for me is a glass of wine and stalking my teenagers on social media.

After several leadership positions in social enterprise, non-profit and retail, I recently fulfilled my ambition to work for one of my favourite world changing companies. Relocating from London to the Lakes has been a big step but the stunning landscape and numerous outdoor pursuits has meant I haven’t stopped exploring lakes, land and sea and I’m never short of a challenge. I use my experience and background in psychology to create organisations worth working for.

Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.

Hi! I am an occupational psychologist, coach and trainer! I have been working for over 20 years to help companies develop and enhance their greatest capital, their people! I met Impact many and many years ago, and I am still proudly part of it! In my spare time I am a theatre actress, a traveller, but above all... a mum!

In the last 25+ years I’ve worked with many great organisations and love being able to bring a breadth and depth of experience to my programs. I currently regularly travel across Asia consulting for clients and looking after our great people. I'm described as an Energiser Bunny, I bring energy into everything I do, even if I'm stepping off a 12-hour flight! I recover by spending time with my family and exploring the wilderness in NZ with a fishing rod.

"Exploring the transformation and growth of individuals"
Experiencing different industries such as rehabilitation, telecommunications and real estate sales, I came to the field of people and organizational development.
I strive to become who can 'unlock the potential of others‘ because I have been supported by various people providing me with 'opportunities' despite facing setbacks.
My favorite phrase is "Those with rich sensibilities are happier." Considering what makes people 'happy' as my guiding principle and I believe growth and contribution are extensions of this.

I offer administrative assistance to the Impact Australian team in their program delivery efforts. I'm delighted to be part of this dynamic and encouraging team, which provides me with opportunities for continuous learning and personal growth. My enthusiasm lies in embracing fresh challenges and devising innovative solutions. Outside of work, I find solace and enjoyment in the realms of food and music.

At Impact I manage projects, build relationships with clients, organize events and support our super team by sharing motivation, creativity and a smile. At work and in private life, I pay attention to details, I value directness and minimalism. I am looking for inner peace through contact with nature, cinema and new hobbies. And good food.

Change is my partner in business and life. “Be better” is my inspiration to continue to grow. I joined Impact 20 years ago and have worked in many different roles as a consultant, general manager, coach and business developer from offices in Europe and Asia. In my current role, I am responsible for supporting businesses in Poland and Central Europe, and I am also co-creating transformation solutions with clients. 

I support the program deliveries and administration for the Australian team. Working with this positive and fun team allows me to grow constantly. Prior to Impact, I had 12-year experience in events management within the hospitality and education sector. Growing up in Hong Kong, the food paradise, I am a foodie and enjoy exploring the world of food and beverages.

In my early career I practised as an architect in the UK and Japan. This taught me a huge amount about being curious, creative and professional to solve clients' needs. For the last 18 years I've worked globally on developing innovative world-class solutions that delight and excite clients. It's been an incredible journey from Tokyo, to Bangkok, to Paris, to New York and of course Windermere - our HQ! I love it!

I have a passion for helping people in organisations perform to their potential. I have spent the past 10 years co-creating solutions to develop high-performance cultures. I work in elite sports and use the transferability of the skills people need in those environments in a competitive business one. I completed my PhD researching Leadership & Well-being in blue-chip organisations and apply this to my practice.

I was lucky enough to join as the third member of the US team in 2006 and have done almost every role in the business including design, delivery, sales support, project management and even bookkeeping! That breadth of experience has helped me in my current leadership role, it allows me to understand the business from multiple perspectives and focus on operational excellence. My nickname is Wiki because I can usually help find the answer!

I’m passionate about experiential learning and learning through play. I enjoy inspiring groups to better themselves, to collaborate and share skills, to be ambitious for each other and those around them. I have extensive experience working in the cultural, education and corporate sectors. I’m an award winning theatre maker who has directed shows for the Queen, the Prime Minister and West End audiences. Out of work you’ll find me building Lego unicorns with my daughter.

I work alongside our business development team to ensure we provide quality service to our global clients. I also work closely with our internal teams to help do our bit to help develop the local community. Impact gives me the space to be myself, which usually gets me into trouble...

I manage equipment, projects and vehicles at our HQ. I have a certificate of competence in the inspection of personal protective equipment for adventure activities, level 3 qualification in transport managers professional competence and IOSH managing safely certificate. My sense of humour helps me to cope with a job which is at best dull. Playing guitar with the infamous Impact band "you get what you pay for" is simultaneously the moment I'm most and least proud of.

As a BD Associate, I am focused on conducting proactive lead generation in support of new client acquisition, business development, and account development within existing clients to help drive revenue growth and increase sales. Before Impact, I worked at the University of New Hampshire Athletics as the Asst. Director of Ticket Operations. Outside of work I enjoy sports, fitness, hiking, reading, and spending time with family and friends!

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!