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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Emaya Rajasegran
Singapore
Emaya andRajasegran
Programme Manager

I enjoy seeing others achieve in their own unique ways; therefore,  consider myself privileged to be a member of Impact's vibrant team. Being a member of an organisation that puts people first and provides worthwhile programs to enable people to take charge of their own development is satisfying. Being out in nature allows me to be in my zen space. I love all kinds of bridges, black-and-white photos, and trains.

Magdalena Kwiatek, Senior Consultant
Poland
Magdalena andKwiatek
Senior Consultant

For over 22 years, as a consultant, coach and partner, I support leaders, teams and organizations in the process of change. I am an "educational gadget-head.", sharing what I learn with others, because of my passion for people development. Privately my husband and I run “No Kill” fishing-field, building a community of exceptional people.

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David Muir, Impact
China and Hong Kong
David andMuir
Client Solutions

An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.

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Daniele Filzi
Italy
Daniele andFilzi
Experiential Solutions Specialist

With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.

Yukiko Asano (Coco), Impact International
Japan
Yukiko andAsano(Coco)
Client Partner

I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!

Ryan McCabe, Impact
USA
Ryan andMcCabe
Senior Consultant

I’m passionate about learning and helping people get the best out of themselves. I spent over 10 years in Learning & Development with a Fortune 15 company helping develop and deliver programs to Executives, Middle Management, and Aspiring Leaders from all different parts of the business. I believe that understanding and leveraging diversity is one of the biggest strengths of any organization and I really enjoy helping groups work towards that reality. When I’m not working, I enjoy spending time with my wife and 2 daughters as well as rooting for any and all Philly sports teams. I also have a pretty sweet record collection.

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Marjolein Smith
UK
Marjolein andSmith
Graphic Designer

Born in the Netherlands, I aim for simplicity, clarity and efficiency in my designs and processes. I appreciate Dutch, German and Swiss designs for their geometric boldness and witty solutions as well as the minimalism and sense of calm in modern Japanese design. To soothe my creative brain, I put on my running shoes and head for the beautiful hills that surround me to rediscover my peace and tranquillity.

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Francesca Viti
Italy
Francesca andViti and
Senior Consultant and Executive coach

With over 15 years of consulting experience I’ve supported many leading organisations and people in their journey of change and development. I’m focused on uncovering a client’s needs and satisfying them with a rigorous theoretical approach, intuition, strategic thinking and sensitive interpersonal style. I’m inspired by adventure and I love sailing, walking and nature.

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Francesca Filzi
Italy
Francesca andFilzi
Accounting and Financial Support

I manage all Impact Italia accounting processes and love precision, tramezzini (look it up!) and silly jokes. I am also very appreciated for my former athletics experiences and I provide stretching sessions to all colleagues who need to exercise a bit after a long day in the office. I deal with a lot of internal and external stakeholders to make sure everything is ok with our clients, accounts, invoices and bills!

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Abi Black Impact
UK
Abi andBlack
Project Manager

As a Project Manager I am responsible for the end-to-end implementation of our client solutions by managing and coordinating the client service teams. During my time at Impact I have worked with a broad mixture of clients and participants ranging from graduates to senior leaders. In my free time I enjoy spending time in the Lakes, planning my next holiday and spending time with friends and family.

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Simon Brown
UK
Simon andBrown
Accountant

AKA Bloodaxe. I am an accountant at Impact. When I am not at work, I enjoy spending time with my family, cycling and heavy metal. Not all at the same time, though – that’d be dangerous.

Carrie Fritz Impact International
USA
Carrie andFritz
Head of Program Management

I'm passionate about helping those around me grow and develop. I encourage my team to bring themselves into everything they do.  Our diverse backgrounds, experiences and perspectives help us partner efficiently and effectively with colleagues and clients.  As a traveller at heart, I’ve visited 31 of the 50 US states, 14 countries and 8 Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

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Martina Case, Impact
UK
Martina andCase
Business Support

I always enjoyed working for companies who share my values and whose work I can be passionate about. I love that Impact wants to make a difference and has the purpose to help build companies worth working for. I enjoy a good adventure and have a passion for travelling, my latest adventure being swapping London life for the great outdoors of the lovely Lake District!

Simon Wheatley, Impact International
UK
Simon andWheatley
Senior Consultant

Analogue at birth, digital by requirement. I don’t do Facebook, and have nothing to do with hashtags. Is this bio going online? Eurgh! I am an eye-to-eye, face-to-face human being. I elevate small talk to medium talk. Then, (on a good day) to infinity and beyond. That’s my job. Favourite pastimes: Good days. Woodland crafts, festivals, and campfires. Specialist skills: Reading body language; parallel parking.

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Yoshinobu (Hosshan) Hosoki, Impact International
Japan
Yoshinobu andHosoki(Hosshan)
Manager, Business Consulting Department

Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.

Marlies Hulshof, Program Manager
Australia
Marlies andHulshof
Program Manager

Every day is a new adventure at Impact. As a Program Manager, I enjoy meeting people from all walks of life in the professional sphere. With my background in marketing, sales, customer service and business administration, Impact has provided an opportunity for me to utilise my communication and organisational skills on meaningful programs. In my spare time, you’ll find me practicing yoga, surfing, travelling, and spending time with friends and family.

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Francesca Gianandrea
Italy
Francesca andGianandrea
Senior Consultant and Facilitator

Senior consultant, for over 25 years I have been involved in the design, development and management of projects in both corporate and cultural organisations. Consolidated experience in team building, creativity and development of commercial skills.I love photography, practicing yoga and creating unique and colorful objects with my hands.

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Sam Egerton
Singapore
Sam andEgerton
General Manager

An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).

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Caroline Airey
UK
Caroline andAirey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Fabio Gabbiani
Italy
Fabio andGabbiani and
Senior Consultant and Key Account Leader

With over 26 years as L&D and Internal Communication manager in large multinational companies, I’ve developed deep knowledge in consulting roles, building trusting relationships with all levels of an organization, implementing complex projects. I love my job, the countryside, animals and sports.

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Agnieszka Nowak
Poland
Agnieszka andNowak
Account Manager

After years of being a client and fun of Impact, I became part of this amazing community. My extensive professional experience in HR, across various roles and industries, proves invaluable in conversations with our clients. At Impact, as an Account Manager, I embrace the essence of lifelong learning, discovering something new every day 😊 Personally, I have a passion for traveling, reading, and forest walks.

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Molly Shrimpton, Impact
UK
Molly andShrimpton
Content Editor
Having joined the business in 2019, I work as part of the marketing team, creating and editing written content for the Impact blog. I currently work part-time whilst I study for a PhD in the environmental humanities. Outside of work, I love fell walking, outdoor swimming, learning about conservation, and going on adventures with my crazy dog!
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Tim Lofthouse Impact
UK
Tim and(Lofty) andLofthouse
Support

I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.

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Wendy Lee, Impact
USA
Wendy andLee andBerger
Global Lead, Operations

I was lucky enough to join as the third member of the US team in 2006 and have done almost every role in the business including design, delivery, sales support, project management and even bookkeeping! That breadth of experience has helped me in my current leadership role, it allows me to understand the business from multiple perspectives and focus on operational excellence. My nickname is Wiki because I can usually help find the answer!

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Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

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Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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