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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
Hospitality
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Geraldine Dolan
Programme participant
Diageo
"I took a huge learning out of the day, not only what we can do for the environment, but also that we have huge talents. I felt energised, inspired, exhausted and very happy. I’m so pleased that the Global Travel Middle East team has this power of making a difference in the community in our strategy and I can’t wait to do more.”
Stuart Almond
Head of Intelligent Media Services
Sony
“We’ve made changes within the department and division. Not only team structure, but in terms of how we engage with our customers and the market.”
Peter Reidle
CEO
Farmlands Co-operative
“The programme has been exciting and stimulating and people have wanted to pick up the ball and run with it. We now have highly motivated and developing leaders and that has put us in a better place on our journey.”