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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
Hospitality
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Brian Thompson
Senior Nutrition Officer for AGN, Effective Leadership Programme Partnership
FAO
“There is now recognition that ‘you can learn’ to lead because leadership is about what you do. It is not about being born a special kind of person. Leadership is a kind of action, and since it happens between people, it is about communication. We all need to get connected, develop an awareness of what is happening around us and how we can affect it."
Heather Coker
Group Head of Learning and Development
Morgan Advanced Materials
"Partnering with Impact was instrumental in delivering engaging, experiential learning, which is having a significant effect across the business within a year of deployment. Individuals have increased their awareness of themselves and their leadership style, including ways they can flex that style to create better engagement with all our employees. Leaders are looking for ways to challenge our current approaches to drive change and long-term improvements.Working with the Impact team is always a pleasure."
Participant
calder stewart
“Out of all the different training I've been involved with over the 30 years I've been at Calder Stewart this would be one of the best, if not the best that I have attended.”