Meet the team

I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.

I love exploring issues that my clients face and helping to find practical solutions. My other roles include developing Impact’s thinking around leadership and team development, and using systemic perspectives to encourage responsible leadership in business and society. Convincing, articulate and credible as a facilitator, I'm passionate about helping people realise their full potential...including myself! I love ski-mountaineering and any ways to access wild places.

I am passionate about helping organisations, teams, and people be the best they can be. Not all girls are made of sugar and spice and all things nice. Some girls are made of adventure, fine beer, brains and no fear.

When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

As a consultant, organisational psychologist, account manager and researcher…I endeavour to encompass all the different aspects of life in the organisation! To me the organization is a magic happening between individuals, groups and their work contexts. I deal with the entire consulting process: from the proposal development, to the client management, intervention delivery and evaluation process. I love the countryside, baking cakes & capoeira!

I’m a Consultant and Client Lead at Impact, and as a mum I’m reminded daily of what matters most: learning, growing and giving things my best. That’s the approach I bring to my work. Over the past eight years, I’ve had the privilege of working with an incredible team while meeting and getting to know wonderful clients. I support experiences that help people grow, connect and feel seen. I believe in the power of small moments and the ripple effect they create, and I hope the work we do today helps shape a kinder, more purposeful future, especially for the next generation our children will inherit.

Over the previous 30 years, I’ve held Impact leadership roles in Asia, America and now globally. My focus is to partner with clients to solve their people development challenges. I lead global teams to deliver inspiring solutions that solve complex social, economic and environmental challenges of our clients. In work and play, I am adventurous, ambitious and deeply about people realising their potential.

I was inspired by experiential learning on a leadership programme in 1992 and have worked for Impact ever since. Experiential learning and reflection alongside theory and skills input is a platform for real behaviour change for leaders. My passion is building an organisation worth working for and supporting our clients by developing people. I play football and enjoy discussing the match with friends. Drinking beer maybe more important than playing football.

My coaching & facilitation expertise builds on a strong foundation of 20+ years in senior management positions including global and regional roles. I guide leaders to their peak potential and help enhance their professional and personal impact. I grew up in India and then studied and worked in Switzerland for 23 years before moving to Singapore. This has helped me successfully bridge Eastern and Western thinking, with an in-depth understanding of both cultures. I am an avid reader and love to spend time in nature and travel. 

After years of being a client and fun of Impact, I became part of this amazing community. My extensive professional experience in HR, across various roles and industries, proves invaluable in conversations with our clients. At Impact, as an Account Manager, I embrace the essence of lifelong learning, discovering something new every day 😊 Personally, I have a passion for traveling, reading, and forest walks.

I am devoted to applying theory, practical application and innovation to people development. As a lead designer and facilitator with 10+ years of experience, I deliver custom client solutions globally. My insatiable curiosity stays satisfied by reading, researching and exploring the world. I love the culinary arts, and although I enjoy cooking, my passion is simply being the consumer of freshly made, delectable dishes. 

I have spent my working life helping organisations, teams and people to be the best that they can be. I believe in the power of expertly designed and facilitated experiential learning and the exciting potential that lies within every person given the right opportunity. In my work I believe that managers and leaders have a responsibility to ensure work is exciting, fulfilling and aspirational for the people working in and with their organisations.

I love the variety of my role, working with global clients on complex projects and learning from inspiring Impact people, no two days are the same. I’m responsible for the quality of customer service, building excellent client relationships, providing commercial strategies with meticulous project scoping and planning, alongside first class solution delivery and evaluation. I love the outdoors; walking, running or camping with our two boys and crazy cocker spaniel. 

I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?

Working with Impact allows me to cross-germinate ideas and learnings between clients globally. In an ever-changing, dynamic business environment, I promote everyone to be designers of possibilities.

I love the moments when people start seeing their challenges from a different perspective and discover new possibilities for action. I design learning experiences that connect curiosity about people with curiosity about business. At Impact, I value the freedom to experiment, learn and create solutions that make a real difference. Outside work, you will most likely find me on a bike or behind a camera somewhere on the road.

As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.

I’ve had a passion for enriching lives through deeply practical experiential learning, and immersion in adventure around the world for most of my career. As a British Army officer, expedition leader, leadership consultant and executive coach I’ve had the enormous privilege to facilitate learning experiences for others in over 40 different countries. My greatest gift - apart from my wife and kids - doing the work I love!

I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.

As an Organisational Psychologist, I love helping people to better live their job and the relationships within the organisation they work. At Impact, I have the possibility to do that, designing and delivering intervention programmes. I find my energy in teamwork, my soul in music, my peace in swimming.

I love my job at Impact because it allows me to connect with people and put those skills to good use. As a consultant and facilitator, I enjoy helping people explore and tackle issues, increase their awareness, and uncover their potential. I enjoy jogging, hiking, studying foreign languages, and hanging out with friends on my days off.

I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.

'Making Work Enjoyable for Children' I’ve spent 17 years in retail, gaining experience in sales, customer service, training, HR, and recruitment. This taught me that business growth relies on people’s growth, inspiring me to pursue my own and motivate children. A key moment was a training program at Impact Co. 11 years ago, sparking my passion for talent and organizational development. As a working mom, I focus on balance—committing to work weekdays and spending time with my toddler daughter on weekends. This balance is key.