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Executive talent development for the hospitality industry at Hilton Worldwide

Industry
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 


Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Cathleen Merkel
HR Director
Discovery Networks International
"When they finished, I had a different bunch of people in front of me. There was a real sense of connection, a real sense of belonging; there was an incredible amount of ownership, and I get goosebumps just talking about it."
Participant
Atos
"Very close-knit, active and competent facilitators. I was surprised many times by the kind of tasks I had to deal with, the way they were implemented, and the creativity that I had to show."
Participant
Cigna
“The Hogan assessment was of great benefit; it opened a new set of conversations with my leader and my team that has been improving my ability to be an effective leader. I also found where I needed to change the conversation in my personal relationships as well, becoming a better spouse, parent, and friend. Overall, I’m deeply honored I had the opportunity to be a part of such a great cohort and a well-designed, thoughtful programme."