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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

Hannah Reeves
UK
Hannah andReeves
Account Manager

I am passionate about helping organisations, teams, and people be the best they can be. Not all girls are made of sugar and spice and all things nice. Some girls are made of adventure, fine beer, brains and no fear.

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Agata Stanik, General Manager, Country Manager
Poland
Agata andStanik
Country Manager

I am passionate about helping organisations become worth working for and making the world a better place, achieving long term sustainability for a safe future. At Impact I can grow and flourish to my full potential and at my own pace. Together with me grow our partners and our relationships, evolving into true friendships. Ecology, whether it comes to the planet, environment or people and relations, is a value of great importance to me.

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Yui Tanaka(Yucho), Impact International
Japan
Yui andTanaka(Yucho)
Coordinator

My food and beverage career began with a bartending job as a student. Working in large restaurants taught me that guest service depends on recruitment and training. After roles as restaurant manager, supervisor, and recruitment and training lead, I focused on employer branding and training programs. To deepen my expertise, I joined Impact Japan, a global leader in experiential learning. I am now developing as an organizational development partner in CSD. I enjoy fishing, hiking, and rugby.

Connor Gildert, Sales, Americas
USA
Connor andGildert
Sales Operations Administrator

I work alongside our business development team to ensure we provide quality service to our global clients. I also work closely with our internal teams to help do our bit to help develop the local community. Impact gives me the space to be myself, which usually gets me into trouble...

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Yuki Okamoto, Impact International
Japan
Yuki andOkamoto(Yuki)
Master Coordinator

Since 2006 I have coordinated programme delivery. This involves meeting facilitators and consultants to design great modules, using creativity to ensure participants have profound learning experiences that add value to their organisation. I manage project set up and use technical skills such as abseil belaying. I have a teaching licence to teach PE. Now I enjoy working using my body, so I love to do exercise and jogging, swimming, gymnastics, and most outdoor things!

Kathyann Waple Impact
UK
Kathyann andWaple
Head of Digital Transformation

I am all about meaningful relationships. I’m good at detail but love the big picture. Business strategy excites me and implementation more so! My role is to head up our digital strategy and take Impact’s experiential face to face practice in to the digital world, strengthening our blended programme work and building digital solutions that serve our clients’ needs in these times of exponential change. I’m a daughter, sister, aunty, wife and mum. I adore sport and adventure, especially cycling, snowboarding, swimming and surfing.

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Arianna Bianchi
Italy
Arianna andBianchi
Consultant and Facilitator

As a consultant, I hope to be a catalyst for change, helping others to discover what their real needs are. Empathy, curiosity, creativity, organisation and strong sense of duty are the things that most characterise me. I love the adventure and the discovery of travelling, organising outdoor trips with friends in close contact with nature… But also sharing a gin lemon or a barbecue at home is not so bad!

Courtney Henderson
UK
Courtney andHenderson
Software Developer

I’m Impact’s resident back-end developer; working to build robust, efficient, and reliable systems to underpin our experiential learning platforms. I take pride in collaborating with like-minded individuals who share common interests and values, collectively unlocking each other's full potential. As a Lake District native, I feel a strong connection to the area in which Impact is headquartered and have seen first-hand the local and global effect that Impact achieves.

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Sam Rostas, Impact International
UK
Samantha andRostas
Global Lead

After 10 years leading the UK, I am now in a global role focused on two areas: one leading a people project, the other focused on marketing. I grew up through Impact as a marketer and love the buzz of building business through brand and storytelling. My other passion is the people and culture here, so this is the ideal combination for me. When I’m not working, I love spending time with my family, enjoying the outdoors and practicing yoga.

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Doug Greenhough, Zinco
UK
Doug andGreenhough
Head of Learning Tech

I love both learning and technology, so leading Impact’s learning tech R&D is a fantastic gig. Technology can sometimes feel in conflict with the humanity we seek to serve, but thoughtful application of tech immerses us in challenging experiences, brings us closer together and helps us to learn the most important, most human skills. My approach to learning tech (and life, for that matter) echoes Impact’s practice: experiential and human-centred.

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Francesca Filzi
Italy
Francesca andFilzi
Accounting and Financial Support

I manage all Impact Italia accounting processes and love precision, tramezzini (look it up!) and silly jokes. I am also very appreciated for my former athletics experiences and I provide stretching sessions to all colleagues who need to exercise a bit after a long day in the office. I deal with a lot of internal and external stakeholders to make sure everything is ok with our clients, accounts, invoices and bills!

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Magdalena Cackowska, Impact International
Poland
Magdalena andCackowska
Financial Manager

My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.

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Fabio Gabbiani
Italy
Fabio andGabbiani and
Senior Consultant and Key Account Leader

With over 26 years as L&D and Internal Communication manager in large multinational companies, I’ve developed deep knowledge in consulting roles, building trusting relationships with all levels of an organization, implementing complex projects. I love my job, the countryside, animals and sports.

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Maggie Pearce, Impact International
UK
Maggie andPearce
Head of Design

I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.

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Rachael Garner, Impact International
UK
Rachael andGarner
Global Account Director

I consult with our customers to understand their business aspirations and challenges before recommending a learning solution that is going to exceed their needs. I maintain close relationships to ensure they receive the best possible service. I work across all market sectors and levels; however, I'm particularly passionate about graduate development. Out of work, you’ll find me up a mountain attached to either a rope or a pair of skis.

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Charlie Somers Cocks, Impact International
UK
Charlie andSomers andCocks
Senior Consultant and Head of Global Talent, UK

I am passionate and committed to helping others be the best they can be, whether they're senior leaders or young talent. In my Global Talent role I support the recruitment, induction and development of our full time and associate consultants. This fantastic role has allowed me to work with many of our global team since 1992. Despite being old enough to know better I compete as a Master at a world level at Mountain Bike Orienteering and manage the Great Britain team.

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Stan March
USA
Stan andMarch
Account Director

I rely on both my unbridled curiosity and appetite for knowledge and exploration in my pursuit for continuous improvement. As an ambassador of the Impact brand, I harness this mindset to work effectively with my colleagues to increase our brand awareness and build mindshare in the marketplace. In my spare time, you can find me in the mountains skiing, hiking, and fly fishing with my wife and hound dog.

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Greg Bartlett
Australia
Greg andBartlett
Senior Consultant

I design, develop and manage solutions for key clients. I am passionate about helping people and businesses be at their best through practical and personal change. I love bringing innovative and challenging ideas to my work. I get my energy from time with my gorgeous family, my exciting work and my personal passion for sport and adventure.

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Sally Fleming, Impact International
UK
Sally andFleming
Senior Consultant, UK

My focus is on developing responsible leadership. I bring a warm combination of broad industry experience, academic rigour, Yorkshire humour and humility. My motivation and purpose is to help us mutually learn and create a more sustainable, compassionate and just world.  Fortunately, my spirited playful side, wilderness adventures and inclination toward anything shallow on a Friday night ensures people still invite me to parties despite all of that.

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Caitlin McAlister, UK
UK
Caitlin andMcAlister
Business Development Executive

As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.

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Elena Ceriotti
Italy
Elena andCeriotti
President, Executive Coach

Find a job you love and you will never work a single day in your live! I do everything from managing the business, to inspiring people and helping clients to develop as sustainable business in which the quality of leadership is crucial. People describe me as a passionate and fast moving person, able to quickly connect to the culture and the needs of each organisation and to co-design powerful solutions. I love adventure which is about saying “yes” to life.

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Erica Partelli
Italy
Erica andPartelli
Senior Consultant and Head of Operations
As a consultant in Impact I like to bring fresh perspectives, energy and curiosity to the problem solving process. With a strong organisational psychology background and an drive for project management, I work with genuine passion for innovation and for the opportunities that the digital transformation is offering. My main passions include travelling, swimming and playing board games.
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Francesca Gianandrea
Italy
Francesca andGianandrea
Senior Consultant and Facilitator

Senior consultant, for over 25 years I have been involved in the design, development and management of projects in both corporate and cultural organisations. Consolidated experience in team building, creativity and development of commercial skills.I love photography, practicing yoga and creating unique and colorful objects with my hands.

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Ethan Brown
UK
Ethan andBrown
Accounts

I work in accounts at Impact. I am based in the Windermere office (UK).

Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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