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Metodologie Innovative

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About

Alitalia è la principale compagnia aerea italiana, fa parte dell'alleanza SkyTeam e serve 97 destinazioni in tutto il mondo.

Objective

Avviare, tra i vari programmi strategici, un programma ad alto impatto per lo sviluppo delle capacità negoziali rivolto ai ruoli strategici della Direzione Commerciale.

Solution

Impact ha realizzato “Negotiation Skills”: un percorso blended a forte impatto esperienziale. Caratteristica peculiare è stata l’utilizzo della Behavioural Analysis, che ha consentito di misurare i comportamenti negoziali in modo continuo confrontandoli con best practice internazionali. 

La misurazione continua dell’apprendimento è stata valutata in modo positivo

Il programma è stato apprezzato per i livelli di coinvolgimento ed energia che è stata generata ed anche per l’approccio metodologico innovativo, che consente ai partecipanti di utilizzare in modo stabile le competenze apprese.

Result

La misurazione continua dell’apprendimento è stata valutata in modo positivo.

Il programma è stato apprezzato per i livelli di coinvolgimento ed energia che è stata generata ed anche per l’approccio metodologico innovativo, che consente ai partecipanti di utilizzare in modo stabile le competenze apprese.

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