Account Managers manage, retain and grow accounts profitably through excellent customer service and relationship management. Supported by robust commercial strategies, meticulous project scoping and planning, first class solution delivery and evaluation.

  • High level competence in project management, scoping formats and contracting
  • Commercial awareness and profit mind-set
  • Establishing trust and building strong relationships with colleagues and clients
  • Service-orientated, ensuring that a client feels confident of their decisions
  • Understanding of organisation and business marketplace
  • Excellent communication, networking and presentation skills
  • Seeking out new sales opportunities, sourcing and managing referrals
  • Building strong trusted advisor relationships with clients
  • Accountable for operational excellence, including customer service, quality and profitability