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Transformational Leadership at Farmlands Co-operative

Coniferous forest by the water
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Transformational Leadership

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In 2016, Farmlands Co-operative ­– New Zealand’s largest farmer-owned rural supplies and services co-operative – embarked on a three-year total business transformation to support their vision of preparing themselves and their stakeholders for the future. The ‘Braveheart’ programme is one of New Zealand’s most significant digital transformations, with ambitious strategic objectives and culture change required.

Farmlands worked with Impact in order to develop a leadership development programme that aligned with their vision and centred on their three strategic priorities. The programme aimed to increase leadership capacity and ensure that leaders were best prepared and equipped for the change journey.

The solution was composed of four modules: ‘Lead yourself’, ‘Build your impact’, ‘Take your people with you’ and ‘Deliver the results together’. 1:1 coaching and Action Learning Projects were also used, and all learning was applied in the workplace with a ‘whole of business’ approach.

  • Average sick leave decreased and personal wellbeing increased.
  • Average staff turnover decreased.
  • Participation in performance/career development sessions increased from 23% to 95%.
  • Employee NPS improved from -17  to -8 over 12 months.
  • Participation in the quarterly pulse survey increased from 49% to 86%, with improvements across most areas.
  • Farmlands produced another year of growth and profitability in 2018-19, with revenues higher than in 2017 and a profit of more than double the previous financial year.

Impact, in partnership with Farmlands Co-operative, won a coveted Brandon Hall Group gold award for excellence in the 'Best Advance in Leadership Development' category and a Brandon Hall Group bronze award for excellence in the 'Best Learning Programme Supporting a Change Transformation Business Strategy' category.

Impact's win was announced on August 26th 2019. More information on the awards can be found here.
 
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Yvon Chouinard
Founder
Patagonia
“The team at Impact has the creativity and resources to inspire companies on their journey towards sustainable enterprise”
Michelle Stroman
Director of Professional Learning
Education in Motion
“What Impact really brought to the table was the human element. They really listened to what we wanted, and every time we posed a problem or had a question, instead of getting frustrated, they were excited by it! That attitude is the attitude we want for our staff and our students.”
Sisca Margaretta
Chief Marketing Officer
Experian
"I see a marked difference in my mentee: a boost in confidence and a transformation at the end of the programme. I’m proud to be an executive sponsor, as gender parity and developing women’s careers is something that I feel passionately about. WILD deserves all the recognition that it can get for its transformative quality and how it’s impacted many women’s lives – imparting lessons that they can take with them for the rest of their lives."