Change Management at the Department for International Development

A programme of extensive organisational reform




The Department for International Development Rwanda (DIFDR) is the leading donor organisation to the Government of Rwanda, committed to tackling the extreme poverty endemic in a nation striving to redefine itself.


In response to the complex situation faced by the organisation, DFIDR invited two consultants from the Impact Relief and Development Group to undertake a first-phase assignment aimed at:

  • Assessing the extent of issues limiting performance
  • Building deeper relationships across teams and functions
  • Engaging people with the institutional changes
  • Forging a shared sense of direction

The programme achieved significant outcomes on two levels;

  • Galvanised the staff around the changes ahead, preparing them to take responsibility for greater personal and organisational performance.
  • It lay the groundwork for a programme of extensive organisational reform, based on five key drivers for change: Management and Leadership, People, Teams, Strategic Planning and Systems & Structures.